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Cleveland (Ohio) Hotels
Hilton Garden Inn Downtown Cleveland (Ohio)
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Hilton Garden Inn Downtown Cleveland (Ohio)
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User Rating
4.0
out of 5
See 195 reviews
Hilton Garden Inn Downtown Cleveland (Ohio)
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1100 Carnegie Avenue
Cleveland (Ohio), Ohio, United States
Description:
Amenities:
Overview:
The Lake Eerie beaches are very near to the Hilton Garden Inn Downtown Cleveland (Ohio), and visitors of all purposes will benefit from the hotel’s centered and convenient location. Those in town on business will enjoy close proximity to the key financial sectors of the city, as well as the downtown financial, commercial, and corporate districts, while the countless dining, lounging, shopping, and entertainment venues surrounding the facility will keep the leisurely crowd busy throughout their stay. Local areas and attractions of interest include Bryant and Stratton College, International Expo Center, the Rock and Roll Hall of Fame, Ridgewood Golf Course, NASA Glenn Research Center, Gund Arena, Jacobs Field, and Don’s Lighthouse.
The airport is convenient to the Hilton Garden Inn Downtown Cleveland (Ohio), which is also frequented by public transportation opportunities and offers car parking.
Guestrooms at the Hilton Garden Inn Downtown Cleveland (Ohio) are well appointed with high speed Internet access, room service, satellite television, working desks, valet laundry, and dual-line telephones.
The Hilton Garden Inn Downtown Cleveland (Ohio) provides an onsite, full service restaurant, swimming pool, fitness equipment, 24 hour reception services, and meeting and conference facilities.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Microwave
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Security Guard
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
The Hilton Hotel's staff is the worst I have ever seen or even heard of. They had hidden charges for everything (including $16 parking in their own lot). I will never stay at a Hilton agian. The room was small, the remote didn't work, and the bathroom was dirty.
Date of Stay:
June, 2009
Good location. The hotel is in a good location particularly to see a ballgame or basketball game, within walking distance of Gateway.
Date of Stay:
November, 2008
The stationary bike was an off brand that required complex programming that I could not make work. Neither could the engineer. So I moved to a different hotel.
Date of Stay:
June, 2008
The hotel was clean and modern, two requirements for me to have a pleasant stay. The front desk staff were friendly and helpful. The business center was well equipped. Although the neighborhood isn't one that I'd choose to hang out in, the property felt safe, and the rooms felt extremely secure. The hotel was relatively quiet, although I thought the walls were kind of thin (I'm a light sleeper so...) Unfortunately there was a rain delay for the baseball game across the street, which resulted in the game ending at 1:15am...complete with a 15-minute fireworks display!!! Colorful and exciting, but a little jarring at 1:15am! Overall I had a very pleasant stay and would definitely stay again.
Date of Stay:
June, 2009
Rooms are a good size and cleaned nicely. Bathroom is clean and nice size also. Lcd tv's in the king bed rooms are a nice feature. Nice desk area with internet capabilities. Bar and resturant downstairs is nice and food is good. Nice snack section in lobby. Nicest breakfast buffet I have had at a hotel, but it costs $10.95 per person and paying for parking stinks a little too. Those 2 should be included in room fee but other than that it is a very nice hotel and I had a wonderful stay there.
Date of Stay:
May, 2009
Pool/gym. Paying to park, dirty towel, bathroom did not work. I got the room at a great price, the people were nice that work here. I was disappointed because the hotel required you to pay for parking that was not cheap (in addition to the hotel room). The towels were dirty in my room, the toilet was broke, and the breakfast was nasty (and waitress was not really nice either). It was an okay stay. I thought it would have been a lot better, but it was okay.
Date of Stay:
August, 2008
We arrived a few minutes before 3 PM and no room was available. The desk staff held our bags and we went off to the Indian's game and dinner. When we returned at 8 PM they had given our (prepaid) room to someone else!!!! After much ado, they put us in a room that was being serviced - no phone, TV, or drapes, and we had to wait almost a hour for them to key our door. Everyone was very pleasantly apologetic but clueless. Our stay was for 1 night, August, 2008
Date of Stay:
September, 2007
The staff was professional, polite and very helpfull. The hotel is clean and well run. The dining room has great food and the service is wonderful. The rooms are clean, roomy and the beds are very comfortable. Everything is affordable. The location of the hotel was great for the sights that we wanted. The baseball field is across the street. The Rock and Roll Hall of Fame and the Science Center are about a mile away and easily walked to. The lake front is in the same area and there is a lot to do. There are restaurants within walking distance, drug stores, banks etc. Everything on 9th Street which is the nearest corner just outside the door. Taxi's are available for a very reasonable price if you can't walk the 1.15 miles to the attractions. In all we had a great time and I would not hesitate to stay here again!
Date of Stay:
May, 2009
Staff was very friendly and helpful. Rooms big, quiet and clean. Central location.
Date of Stay:
May, 2009
I liked having access to my car and in and out privileges in the parking lot. It wasn't the best location - pretty removed from downtown. This hotel was fine. It was clean and well-appointed. The parking is reasonable for city prices and you have easy access to your car in a parking lot rather than a garage. The hotel is not in a very convenient location and feels a bit isolated from the rest of the downtown. The staff was not particularly efficient or friendly but they were acceptable. Overall it was a very good deal.
Date of Stay:
June, 2007
This hotel had very bad service, the wait staff in the day was generally rude and unhelpful. One girl asked her boyfriend to stand in front her desk station so she would not have to help anyone in the line that was forming at the front desk. Housekeeping was even worse. We left the room at 8am and did not return until after 5pm. When we returned they had just began to clean our room. I have stayed at a lot of hotels but this Hilton was more trashy than Paris Hilton.
Date of Stay:
May, 2009
We arrived in town to attend the Cavs Magic Eastern Conference Championship game. The Garden Inn is only 2 blocks away from the venue.. couldn't have been easier and the Garden Inn is just a great place, clean and excellent staff. I do wish the onsite parking was a little cheaper. You have to purchase parking for 16.00. Across the street it's 5.00 I believe.
Date of Stay:
May, 2009
Clean, well decorated and range, microwave and fridge.
Date of Stay:
June, 2007
I bought a brick last Christmas for my son at Heritage Park at Jacob's Field. This weekend we flew here for a series with the Tigers. It was perfect. Absolutely perfect.
Date of Stay:
June, 2008
The staff was quite willing to help us with any issues we had during our stay.
Date of Stay:
May, 2009
Location to the athletic facility. Coffee pot still had the used filter in it. Hotel was very nice but I didn't feel like using the coffee pot since it was dirty. It made me also wonder about how clean the bedding actually was.
Date of Stay:
June, 2007
I was pleasantly surprised that while vacationing with the family, I was able to get a report typed, printed and faxed. I did not plan on ""working"" while vacationing, but it happened when I could not get everything done at work before heading out. Now, I am so impressed and happy, I am actually writing this comment inside the hotel before we go on to our next vacationing stop.
Date of Stay:
April, 2008
If your looking for a clean hotel close to the stadiums, then this is the hotel for you.
Date of Stay:
May, 2009
Staff was very friendly. Overbooked on first night. The staff at the hotel was extremely accommodating and friendly. Unfortunately the hotel was overbooked for our first night and we were placed in a smoking room. The staff was able to move us to a non-smoking room the next afternoon, but we were already sick at this point.
Date of Stay:
April, 2008
This hotel was more than I expected. The rooms were very clean and and quiet. The location was very good as we went to a concert and were able to walk to it. The staff was very friendly and courteous. We enjoyed a drink at the bar and breakfast and were very pleased with both. I would stay here again and would highly recommend this hotel.
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