Hacienda Tres Rios Resort Playa del Carmen Mexico. Best Hotel Deals & Reviews

Date of Stay: June, 2009

The hotel is brand new, the rooms are very clean, the landscaping is well kept. The hotel is currently having a soft opening, was not crowded at all, and there still is a medium level of construction taking place on the north side of the resort(not bothersome at all though). The hotel is very nice, it still is a little bare in places with a little final finish work needed. But for the price it was a real deal, it probably will not be as cheap in the future. The atmosphere at the pool was very relaxing, as was the beach(the beach water is not very clear because of the algae that is in it causes it to turn a dark color), however, a short 5 minute walk you are on a beach with white sand and water that is a spectacular emerald shade. The food was excellent for an all-inclusive resort, the buffet was great for breakfast(omelette station, fresh fruit, juices, etc.), lunch was a little lacking, but the quality of the food was very good. The outdoor grill adjacent to the pool was great for lunch/dinner. I had steak & lobster for dinner which was really good for all-inclusive menu(the live sax player was a bonus). There is a Mexican Restaurant that serves really good food,but had a limited menu on my visit(the grilled sea bass was excellent). Japanese Restaurant 2-3 days a week & a Italian Restaurant the days the Japanese was closed. Several times while I was at the beach & pool I was served appetizers without asking(everything from grilled shrimp, seared tuna, etc.). The outdoor pizza was also very good(even the calzone was excellent). The Resort has a welcome party(dinner/show) every Sun evening outside the main lobby for all guests with live entertainment. Mon night they have Mayan Performers, & Tues night they have their Fire Show. I do believe that the party & shows were to cater to potential vacation club members who all seemed to arrive on Sunday, but all guests were invited. There is also a sports bar off the main lobby, however, it was never crowded and pretty dead

Date of Stay: June, 2009

We loved our trip to tres rios resort. The hotel is at a wonderful location set on the riviera maya, but secluded in a nature preserve. The whole hotel was built on top of mangroves and 3 rivers and they did it in a way to preserve the wildlife. The hotel is very luxurious with a grand entrance way and very nice staff. We enjoyed the lack of guests as we had a private beach most of the time and loved kyaking up the rivers to swim in the fresh water cenotes. My wife and I love to visit different resorts and try new things. This resort fit the bill to a tee. If your looking for wonderful accomodations with outdoor activities then this place is for you. What a wonderful way to spend my wife's 30th birthday and our 3rd anniversary. The place is a bit understaffed, but with what is going on with H1N1 and the "stay away from Mexico scare" you can't help but wonder why. There is more swine flu in our state of Pennsylvania then in Cancun or Riviera Maya. At least they take precautions. The hotel isn't even finished being built, so I'm sure that when it is complete this will be the go to place for everyone. I would love to visit again, but I think they are gearing more to timeshares then travel companies like Orbitz for the future. Make sure to visit here if you get a chance soon. I'm so sad to be home, but so grateful for our experience.

Date of Stay: June, 2009

My wife and I went to Tres Rios primarily to relax, and we couldn't have chosen a better resort. Everything was top-notch beginning with beautiful decor, extremely comfortable rooms and terrific pools and grounds. We really enjoyed the beach as well; the water is brackish at times, which kept most everyone away, but we loved it. The temp was generally like bath water, with occassional cool streams providing refreshment, and there is a layer of sea/river mud and sand which feels wonderful on the skin. Plus, the canopy beds are phenomenal, as you lay out,sip a cocktail and enjoy the breeze. The staff is also terrific, always working to make your stay enjoyable. I wish I could thank each one of them here, but there are too many to mention. Every meal was great, as were the moments when cooks would appear from out of nowhere as we sat by the pool, and offer a delicious appetizer.

	Date of Stay: June, 2009
This place was pristine, brand new, and spotlessly clean. The rooms and the pools were beautiful, the beach beds were great, the service was excellent, and it was neat to be able to swim in cenotes and go kayaking in rivers without leaving the property. This was a totally stress-free vacation, as we never had to wait for or jockey for anything we wanted.

	Date of Stay: May, 2009
This hotel is not fully open except for some minor finishing work. The place is spotless and the service is extraordinary. With the 50% off deal I got through Orbitz, it can't be beat. My wife is very discerning when it comes to food and she liked the food very much. Executive chef [...] is the highlight of the hotel. He made sure everything involving food service works well.

Date of Stay: May, 2009

The pictures of the resort are deceiving. The beach area is filrhy water and beach is loaded with seaweed. When management is asked- they say it is because of a reef- funny the resorts south 5 minute walk have wonderful and clean beaches. Management is unconcerned here and is totally not concerned about issues brought to them. Food is adequate at best but simple things are good. Pizza is good. Steak is not. Drinks are good. The say they have an Italian and Asian restaurant- in actuality it is the same- some nites it is asian, some nights it is italian- both of which have wonderfully frozen food. Activities are limited and there are 2 weekly shows only that are about 45 mins long. One night they have "casino" nite for fake money- kinda reminded me of what they do in nursing homes! They have a shuttle for time share people to go to Playa Del Carmen- but hotel guests are not allowed to use it! Who thought that up???? Rooms are nice.

Date of Stay: May, 2009

We arrived to be greeted by several. There was no line for check in. We were in our room in a matter of minutes after arrival. Exhaustion did not stop us from our instant need to explore after walking out onto our balcany. We stayed for six nights. The number of patrons seemed low but no corners were cut in service. Quiet which was fine by us, and by the second day we were hoping to be quarentined with the swine flu scare! Several of the staff knew us by our names by our second day. The rooms were the most beautiful I have ever stayed. All rooms seemed to have a wonderful view. We were never made to feel that tipping was expected, and employees seemed to all enjoy their jobs. The food was non fat american portions so we found room service to be a necessary evil for a pre-dinner diet of cheese and crackers, norweigin salman, or fruits. There were many in hotel activities that provided additional entertainment. The staff multitasked for evening shows and the performances were first rate. We were quite spoiled the entire time and can only hope it does not become a time share only place in the future. Would go back tomorrow!

Date of Stay: May, 2009

This hotel has recently opened. It is a $33 cab to the airport and $15 to Playa del Carmen. There are limited activities in the evening and non existent activities during the day. The beach is dirty from seaweed and the water is brown. If you walk south 5 minutes to the other hotels you will find clean beaches and clear water. The service is inconsitent and management is unconcerned. When a concern is brought to management- excuses are offered and the problem becomes YOURS - the guest and NOT theirs the hotel. There is a mexican restaurant, a buffet, and certain nites the grill by the pool stays open at nite. Another restaurant (sharing space with the buffet) is open some nites as Italian and some nites at Asian. Food quality is mediocre at best. The staff tries to accomadate but is limited in what they can do due the environment. The rooms are spotless and modern- lacking of doors on the bathrooms however- and interesting concept.

Date of Stay: May, 2009

We had the opportunity to stay at this great resort which is brand new and had a great experience. The service was impeccable, they were on top of every detail and the staff in general is just so pleasant. I reccomend this place to people who are looking to relax and enjoy the nature as well as luxury. This is not a place for crazy party people but for those of us who are actually looking to relax.

Date of Stay: May, 2009

Friendly staff, really clean and spacious rooms. The food was as good as you can expect at an all-inclusive (the buffet breakfast was a little weak, but changed daily). The water in front of the hotel is really murky due to the rivers emptying out around the hotel so your clear blue Caribbean waters don't exist in front of the property. If you want to scuba dive you have to arrange your own transportation to and from Playa del Carmen.

	Date of Stay: May, 2009
The resort is beautiful. The gourmet meals were out of this world. Everything from the dining areas and rooms to the fitness center was pristine. The pool and beach area were beautiful. It was the most relaxing vacation I've ever experienced. I would definitely recommend this resort to fellow travelers.

Date of Stay: April, 2009

If you are adventurous and love to eat well then Hacienda Tres Rios is a very good place to holiday.We got a very good promotional rate through orbits.com for ten days and loved everything the hotel Hacienda had to offer with a few exceptions. Before we took our trip the question for us and many travelers how is the beach by the hotel, by the reviews I could not understand if it was swimmable. The beach in the front of the hotel is very upsetting it has a reef which brings in lots of seaweed and other debris and is not pleasant at all for swimming. There where people cleaning all this dirt all day long. But if you walk along the beach coast line for about five minutes the water is great to swim with blue water and white sand. One of the impressing parts of the beach is the beds they have situated along the property; they are the best looking beds in all of Riviera Maya stretch and very luxurious and comfortable. I am not a big lover of tanning but I laid out every morning enjoyed the sun and fresh wind.We arrived at the hotel late and our room that we requested a suite with a king size bed was not available, my husband was upset do to he had called a day prior to confirm the reservation. The front desk was so accommodating they gave us an upgrade without any questions, our room a suite was on the third floor with a Jacuzzi on the balcony and an amazing view which every morning we watched the sun come up. The next day we meet [...] the hotels PR who is great he sent us a bottle of champagne and was very accommodating with any question we had, but the main man in Tres Rios is [...] the head chef I think he works 24 hours we saw him morning and night socializing and preparing great dishes for the hotel guests. The food is very good from the morning breakfast to lunch and dinner we enjoyed every meal. We live in NYC and are very spoiled with the variety of gourmet food we have, but for an all inclusive I was very surprised; everything is fresh with quality and good vari

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See 30 Photos	User Rating 4.5 out of 5 See 12 reviews Hacienda Tres Rios Resort Playa del Carmen [] Carretera Cancun Tulum Km 54 Playa del Carmen, Mexico
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Hacienda Tres Rios Resort Playa del Carmen

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