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Asheville Hotels
Four Points Hotel Downtown Asheville
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Four Points Hotel Downtown Asheville
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User Rating
4.0
out of 5
See 66 reviews
Four Points Hotel Downtown Asheville
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22 Woodfin Street
Asheville, North Carolina, United States
Description:
Amenities:
Description:
Come and take advantage of this safe and secure quaint hotel that assures your warm welcome is heartfelt whilst ensuring your stay completely filled with serenity. Nestled among the Blue Ridge Mountains, Four Points by Sheraton Asheville Downtown offers the convenience of a great downtown location and provides easy access to shopping center, restaurants as well as art galleries. Splendid attractions of the city include Crowne Plaze Golf Course, Amboy Park, North Carolina Arboretum and Blue Ridge Parkway. This exotic property features 150 guest rooms that are beautifully decorated with contemporary amenities including, LCD television, to ensure you a perfect getaway. Specially adapted rooms are also available for your convenience. The on-site Chophouse Restaurant serves the finest cuts of steak that are grilled to perfection for a delectable culinary experience. Sample one of the many beers offered in Best BrewsSM, which is the perfect option to end your day. This property offers elegant and innovative conference and banquet facilities, which perfectly balance the technology and excellent service to guarantee the success of your meeting or a wedding reception. At leisure, keep your fitness regime active by working out in the state-of-the-art fitness center or hop into swimming pool for great relaxation.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Connecting Rooms
Disabled Access
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
Every aspect of this hotel is hit or miss. The staff is inconsistent. Checking in we had a "trainee" who apparently needs a lot more training she was very rude and seemed to be bothered by our presence. The 2nd person we dealt with, when we had a problem with our room and asked for a new room after the 1st night, was the complete opposite; she was terrific, very helpful and professional!! The rooms are inconsistent. The first room we had, we had a lumpy soft bed and AC that didn't work. The 2nd room we had the bed was better and the AC at least functioning and controllable. What was consistent? Very small, somewhat dirty rooms, tiny bathrooms with no ventilation whatsoever (don't take a hot shower; everything gets wet!), flat pillows, sheets that don't fit the bed and rickety old elevators. Although the furniture has been recently updated, the entire place feels like a motel from the 70s. For the price we paid for it, I would not stay there again!
Date of Stay:
May, 2009
Great location to downtown area. Everything else. The walls were incredibly thin; we could hear everything going on in other rooms and the hallway. The bathroom was small and unattractive. The pool was empty. The TV only had a few channels and they didn't all have sound. In my opinion, the hotel did not measure up to the rating or cost.
Date of Stay:
July, 2008
The room was small but the amenities were ok. The real problem was that neither the bathroom sink nor the bathtub would drain. This meant showers were taken in standing water and cleaning the sink after brushing teeth or shaving. Even though we complained nothing was really down about the problems. The maintenance people did pour something down the sink but then never checked back to see if it solved the problem. It wasnt terrible I just expected better from a Sheraton. The employees were very nice and the room was clean but who needs these problems on a romantic getaway?
Date of Stay:
July, 2009
Rooms were just rennovated. Great amenities, wonderful bed, flat screen tv. Free Wifi and office printing. Free parking. Would recommend for business or pleasure.
Date of Stay:
May, 2009
Nice hotel, good location, had everything I needed. Movie rates misrepresented. Nice hotel, clean, good location.
Date of Stay:
June, 2009
Location is great, but be aware ORBITZ BOOKINGS DO NOT EARN STARWOOD POINTS. ORBITZ WAS NOT UPFRONT ABOUT THIS. NO PRE-PAID RATES EARN POINTS.
Date of Stay:
May, 2009
Friendly staff. You could hear people in the bathroom next door very clearly brushing teeth and going to the bathroom. Very clean and friendly with great location.
Date of Stay:
June, 2009
We chose Four Points in Asheville to get away for the weekend and spend a little quality time together. This was a perfect location for us. The hotel is beautiful and very clean! The staff is very friendly and they have a great fitness room and pool. We were in walking distance to downtown Asheville where we found great restaurants and live music venues. We wish we could have stayed longer! The only problem we incountered is the noise. We could hear people walking up and down the halls, in their rooms and out at the pool. I suppose this is an issue with most hotels. We will certainly stay again!
Date of Stay:
April, 2009
Great location, walking distance to everything in AVL. Small bathroom. Good staff. Great location. 30 seconds from the highway, 5 minute walk to downtown, nice restaurant on hand.
Date of Stay:
June, 2009
We stayed at this hotel for a wedding. The location was within walking distance to great dining, bars, and shopping. However, the hotel itself left a lot to be desired. The bed was uncomfortable with a terrible roll to the center and it was impossible to wash your face in the bathroom sink due to the design of the faucet. The cost for what should have been a continental breakfast was $10! The nightly rate for the room far exceeded the amenities.
Date of Stay:
April, 2009
The staff was very friendly and even let me borrow a jacket because all the stores were closed and it was a chilly night.
Date of Stay:
May, 2009
Picked this hotel because of easy walking distance to downtown resturants and shopping. Would stay again.
Date of Stay:
March, 2009
The location was well within walking distance to many restaurants and bars and shopping too. But a little close to the highway. People besides myself seem to have trouble using the ice machine. It tells you to insert your card but not that you need to leave in to get ice. The staff was very friendly and helpful with local information.
Date of Stay:
April, 2009
Enjoyable visit with family
Date of Stay:
March, 2009
Accommodating staff andgood breakfast. The bed comforter was way too hot to use, but I was then cold without it.
Date of Stay:
December, 2008
I was seeing a show at the Orange Peel and wanted a nice place that was within walking distance. This was perfect. I could walk to all parts of downtown, including the Orange Peel. There were plenty of restaurants within walking distance. I would highly recommend this property. The hotel was a little dated physically, but all together an above average place, worth the money.
Date of Stay:
February, 2009
Close to downtown, we walked to dinner every night. Nice Location. They will charge you for every little thing. Great Location. Friendly service. No complimentary breakfast and there aren't many breakfast places around the hotel.
Date of Stay:
October, 2008
The hotel was nice and close to downtown Asheville. It was only a short walk to shopping, restaurants and nightlife. The rooms have been redone recently and are nice, but not very large. There is a steakhouse on premise and a bar. The food was good and the bar staff friendly.
Date of Stay:
February, 2009
Very nice accommodations and the restaurant was very good. We were very impressed with the accommodations. The staff was friendly and helpful, and the room was clean and comfortable. The motel has a large parking lot.
Date of Stay:
October, 2008
Stayed 3 nights at hotel. For two of the mornings there was no hot water. Staff said it was a broken coupling on the water heater.
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