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Four Points Cape Cod Hotel Eastham

Address: 3800 Route 6, Eastham, Massachusetts United States map

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3.5

out of 5

See 79 reviews

Combining comfort, convenience and friendly service, this hotel makes you to enjoy all the privileges for an unforgettable stay. Located on route 6 in picturesque Eastham, the Four Points By Sheraton Hotel is close to the Cape Cod Bay Beaches, Cape Cod National Seashore Park, Eastham Windmill, Audubon Sanctuary and Lighthouses. This property offers 107 well-appointed accommodation units that have been stylishly furnished with contemporary amenities. Specially adapted rooms are also available for physically challenged guests. Savour the edibles and beverages at the Bellamy's Grill and Bar, which serves American cuisine in a casual atmosphere. Enjoy some light snacks and drinks by the atrium pool served at the Bellamy's Poolside Bar. This hotel boasts 5 well-equipped meeting rooms that can accommodate up to 300 guests for organising important business and private events. Leisure facilities include a well-equipped fitness centre, whirlpool, swimming pool and sauna.

Amenities:

24 Hour Reception
Air Conditioned
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Disabled Access
Fitness Room
Golf Course
Hair Dryer
High-speed Internet
In Room Movies
Meeting Rooms
Modem / Data Port
Non-Smoking Rooms
Parking
Refrigerator
Restaurant
Room Service
Sauna
Swimming pool
TV
Wake-up Service

Check-in:

From 3:00 PM

Check-out:

Prior to 11:00 AM

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User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
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Overall rating

Based on 79 reviews

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	Date of Stay: June, 2009
Surprisingly nice hotel. Large rooms and clean. Location is great if you want to see the entire Cape from Hyannis to P-Town- far from Mashpee. Staff friendly. Indoor pool and outdoor both clean- small fitness but no time if you are doing the cape.

	Date of Stay: June, 2009
Room was attractive and clean. Staff were not as helpful or friendly as one would hope for. Good location - needs updating and freshening up.

Date of Stay: August, 2008

We stayed for 5 nights at this hotel, as we were attending a conference there. Upon check-in we discovered that they could not accommodate our reservation (made 6 months in advance) for a king bed. We were offered one of the handicapped rooms the next day. We found the staff to be poorly trained, and the material condition of the hotel to be somewhat less than promised. There were stains on the carpets in the halls. Our first morning, we went to the hotel restaurant for breakfast, and found that it was "buffet only" - no ordering off the menu. The buffet was not as good as the free one at Hampton Inns, yet is cost $11 per person. The exercise room was poorly equipped, and despite reporting equipment problems, nothing was repaired during our week there. Basically, the attitude seems to be that they are cashing in on the short tourist season, and collecting as much cash as they can, because they figure they will never see you again. This hotel is definitely a step below a Hampton Inn or Fairfield Inn. It is certainly not well equipped for the business traveler, but, given the location, it is easy to see why not. Our recommednation to the conference staff was to select another venue, or we would not attend again. On a positive note, the housekeeping staff seemed to do a good job of keeping the rooms clean.

	Date of Stay: July, 2008
I booked room for 4 people. They provided towels for only 3 people (every day that we were there). We called the front desk to ask for one more set of towels. They never deliver the towels . Room was not vacuumed on a daily basis. The indoor pool water was murky. The temperatue inside the indoor pool was extremely hot and humid. (airconditioners are vented into the indoor pool enclosure.)

Date of Stay: September, 2007

I've stayed at the 4 points Caguas in Puerto Rico as well as the 4 Points Eastham, Massachusetts, and my experience has been that the hotels they acquire tend to be somewhat old and well worn. They do appear to make some effort to clean up the rooms and facilities, but the problem seems to be that the fit and finish of the upgrades isn't really top shelf. The literature about things to do weren't really available in the room. I don't know the Eastham area, but am familiar with other parts of the Cape, and didn't find anything new while on this stay. Perhaps more information about things to do in the local area would have helped. I found the rate a little steep for the amenities provided, but since it was for Labor Day on Cape Cod, I guess I can understand the price.

	Date of Stay: June, 2009
The hotel was quiet and the pool was fantastic. We were charged for using a pack and play without knowing about the fee. This hotel really made the trip fantastic for us. Indoor and outdoor pool, tennis courts, gorgeous rooms it was all great. We were given a larger room because the hotel wasn't very full in the off peak season. Our favorite thing was the large indoor pool.

Date of Stay: April, 2008

There would be a nicer place to take your kids if the hallways were less noisy after 9:00pm. You can hear every door slam close and every conversation taking place. The hotel really can't be blammed for parents who let their kids run wild but they could do something about the doors. On the plus side, it has great activities for kids (bingo, pool, movies, etc.). It does not have the usual musty smell you get with older places There is a lot to like here.

Date of Stay: August, 2007

We chose the Sheraton because it had several amenities many of the other hotels did not have. It had room service but that was only available until 10pm so we were unable to get anything. They had in room movies but the ones we wanted to watch when we got back to the room weren't available. In the am we went out to the hot tub and it wasn't running. I asked a staff member about this and they did get the bubbles going but the water was cold. They only had a buffet for breakfast and when we needed ice the ice machine wasn't working. The beds were very comfortable and the outdoor pool was very clean and nice. If the amenties aren't working or not available, it's the same as staying at a place that doesn't have them.

	Date of Stay: May, 2009
Location and pool. Vending machine was broken.

Date of Stay: June, 2008

We enjoy this hotel each time we stay. This is the first hotel we look for when we need to get away from everything. It is very accomodating and exceptionally well maintained. The staff is ALWAYS very friendly and knowledgeable of the local area. The rooms are warm and inviting and the beds are the most comfortable beds we have ever slept in. The large, flat screen television in the room was a nice surprise. We always seem to spend most of the time at the hotel in the large, peaceful, indoor pool area. There is enough space to sit quietly either alone or in a group with friends. Overall, this is one of the best hotels in the area and always the first on our list.

Date of Stay: February, 2008

While the room was large, clean, and pleasant, the heating/air-conditioning unit was so noisy that it was impossible to get a decent nights sleep. There was no way to shut it off, and no way to make the fan stay on. As a result, the very loud fan turned on and off intermittently all night, constantly interrupting sleep.Hotel is in the midst of a major renovation. The pool was large and nice. There were activities planned for the kids during school vacation week. The front desk staff was friendly and helpful.

	Date of Stay: May, 2009
Less crowded portion of the Cape. Smell of chlorine. They should go to salt water technology. Basic, relatively clean. Had a short walking trail that ended abruptly.

	Date of Stay: September, 2007
We try to stay at this hotel as much as possible since it has a pool and hot tub. The security is excellent as well. The only problem is that specials are advertised but try and get them! The AAA rate is higher than their best rate!

	Date of Stay: May, 2009
Nicer than expected not being near city. Hotel was very clean and nicely appointed. Like free room WiFi. Friendly staff.

Date of Stay: August, 2007

Hotel facilities were very run down. Tennis courts closed, had grass growing in them. Pool was unclean, peeling paint, no towels. Furniture throughout the facility were dirty and worn. Our non-smoking room was only recently a smoking room and smelled from the smoke. Staff were very unhelpful only offering that they would try but, there was no guarantee when asked about early check-in, use of a crib. Never followed uo.

	Date of Stay: May, 2009
rooms were not as quiet as they cold be Thiswas a nice hotel, the room was big, nice TV andthe bed was nice.

	Date of Stay: May, 2009
Free internet and water. Expensive breakfast. Not what I would consider upscale, but cleanly and tidy for a one night stay.

	Date of Stay: April, 2009
Convenient. Large, spacious rooms. LCD TV to watch the Red Sox game after dinner. Nice, inexpensive restaurant for breakfast.

Date of Stay: July, 2007

The location of this hotel is great, but that is about the only thing it has going for it. The front desk staff is rude and unhelpful--a better word for it would probably be "useless". I left a rather expensive article of clothing in the room when I checked out, and called the same day to see if housekeeping had found it or could retrieve it. No one at the front desk was willing to help. They refused to contact housekeeping, and kept transferring me to the lost and found voicemail. The woman was rude and, instead of putting me on hold, put the phone on the counter and proceeded to chat with her co-workers about the latest movies--I could hear every word of her conversation. If this matter was this unimportant to the hotel staff, Needless to say, the hotel never contacted me about the message I had left on the voicemail, or took any steps to try and remedy the situation. On top of it all, our room looked like it hadn't been vacuumed in days, and the bathroom floor was filthy. I actually ended up cleaning it myself. I would not recommend this hotel to anyone.

	Date of Stay: April, 2009
Clean, well appointed rooms and nice balcony.

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Four Points Cape Cod Hotel Eastham

Four Points Cape Cod Hotel Eastham

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