Fiesta Americana Villas Acapulco Mexico. Best Hotel Deals & Reviews

Date of Stay: June, 2009

Overall, the hotel was nice, friendly staff, good service. The only real problem we had was that the first room we were assigned to had an extremely moldy odor. After staying there for a few days, we requested a move to a different room, which was better, but still not mold free. Due to the location to the Costera, as well as the night club and bungee jump, it was noisy and impossible to leave your doors on your balcony open.

	Date of Stay: October, 2008
Terrible service, someone stole my lotion. The building is a little old, but the pool area is very well, the hotel is very clean and the location is perfect, the only problem that they have is the service, I felt like they aren't able to take a decision, lack of a leader or manager.

Date of Stay: April, 2009

This was honestly one of the best times of my life...the hotel was perfect; steps right to the beach and pool, room service is great as well (i wanted a pizza at 1am and roomservice opened the kitchen just for us....pizza was great by the way) Location of the hotel was perfect; clubs, restaurants and activities close by. Only thing that was pretty annoying was the vendors on the beach but hey this happens where ever you go, people need their money so cope with it, either buy something or smile and say no so you could move on with your day. HOTEL was great and made my vacation even better....Thanks Fiesta you'll see us AGAIN!!!

Date of Stay: June, 2008

We are a mid-30s couple, no kids. We like to have fun; we are not the romantic type. To us this hotel was perfect, lots of music, lots of people, 3 swimming pools, crowded beach, bars all around, Carlos & Charlie?s across the street, Starbucks downstairs, bangie jumping a few steps down, dozens of restaurants all around. We walked everywhere. Absolutely no need for a car in Acapulco. Taxis are really cheap, and the only times we needed one was from/to the airport ( 10) and to see the divers at ?La Quebrada? ( 8 and the driver waited for us). The restaurants at the hotel are good, but there is so much more to do around that we only eat there a couple of times. Serving sizes are much smaller in Acapulco, but still more than enough. We were quite surprised by the prices of drinks everywhere. Coronas were more expensive than in America and Margaritas were 8. All rooms have sea-view. The SPA is great and the prices truly good! Had some of the best massages there. There are also ladies offering massages at the beach and they are really good! You have to pay extra (10/day) to use the gym and steam room, but if you have a treatment you can use the facilities. At the beach, be aware of people trying to sell you everything. You can ask the hotel security to keep them away from your gazebo, or just say ?no gracias? 100 times a day. We would definitely go back to this hotel anytime. I walked miles paying attention to other hotels and wouldn't want to stay anywhere else. If you are after a romantic time, you might want to look into more remote hotels (there are many!)

	Date of Stay: June, 2009
The hotel staff was VERY accommodating - the worst thing about the hotel was the noise from the beachside restaurants EVERY NIGHT UNTIL 3:30am. We chose that side of the hotel because it is the view we love, so we put up with the noise. The staff offered to change our room to the other side but I HAD to have the view. The room was cleaned very well and stocked with clean towels twice every day.

	Date of Stay: August, 2007
The view was amazing and the staff was great. There was no internet access during the whole time. The hotel was great. It had great public places, the pool was nice, the view was amazing. The staff was very helpful, even bought a timeshare there. Lots of international guests.

	Date of Stay: March, 2009
Hotel was clean and staff very friendly. Located within walking distance of many stores and some shopping, to include a McDonalds and Subway for cheap snacks instead of the high priced food surrounding the hotel. Very accomodating staff and would highly recommend this hotel. Avoid the beach however in midday. Vendors are so dense you hardly have space to relax!

	Date of Stay: May, 2008
my family loved this place it was next to every thing in the town. for the time of month the water of the ocean was clean. nice and warm weather and it was great my kids loved it too. the people who worked there were realy nice. the lobby was very pretty! and the pools were awsome. i had a great time there. im going there again in august.

	Date of Stay: June, 2009
Best location and great service. I will definitly come back.

	Date of Stay: August, 2007
Great and helpful staff, beautiful. Was more than expected. Can't think of a thing. One of the best hotels that I ever stayed at. Was great. They were very helpful and very nice. Everyone had a smile from the maids to the people at the desk. Was a great experience. Would like to stay there again.

Date of Stay: March, 2009

Pathetic and unreliable, incompetent service. The security of this hotel is aggressively nasty. They require that all guests wear a wrist bracelet as you would at the local state fair. If not, you might be escorted to the door even with your belongings in your room. Pool security is in cahoots with the local police to have certain guests on the beach targeted for extortion. Instead of the local people being appreciative of US tourism, they are targeting us tourists for money extortion. Way too much corruption at this hotel. The local ATM machine in the lobby owned by Banamex erroneously advised me that I had exceeded my daily withdrawl limit (not true) and then deducted $300 from my account without notifying me or giving me cash. My bank is assisting me with the dispute and the hotel takes no ownership nor shows any concern for The guests by even putting an "out of order" notice on the ATM. This hotel uses a swamp cooler instead of air conditioner so all your money, papers and clothes feel like they have been floating in water at the end of the day with the mell of mold. Do not stay here. Do not go to Acapulco! There are literally police every 20 feet outside with shot guns. It's like being in the middle of a warzone- I was appauled at what I saw and how uncomfortable I felt not to mention the desperate, thieves lurking around waiting to robb you of your last dime.. including the police. And they don't care. Their attitude is "to hell with you, we don't need you- we do things OUR way". I have been to Acapulco 11 times and stayed at Fiesta Americana 8 of the 11 times. It's not the same anymore. Go to Rio de Janeiro!

Date of Stay: May, 2008

45 minute check in with one front desk clerk. requested king bed away from the elevator. got double bed next to the elevator. loudest hotel i have ever stayed at. one side from the street traffic the other from the club noise. i had to keep the sliding door to the balcony closed at all times. they advertise private pool for adults, that doesn't exist. traveler beware this hotel is like an old diva trying to hold on to it's glory days. never again...

Date of Stay: June, 2009

Positive: I used to stay across the street at Tortuga - with my Orbitz Coupon I paid less at Fiesta Americana, and the pool is 100% better, and I enjoyed the beach club as well. Negative: On my 2nd day I got a phone call telling me to come to the consierge desk - they wanted to put their ID band on me - I hate those things, it's like tagging wildlife or branding cattle. Along with the wristband I got an invitation to a "free buffet" which included of course the time-share sales pitch. Before he could end his sentence I turned and walked away. I hate this crass sales pitch business. If you've stayed at the Ritz Carleton - they make it a point for staff to actually remember their guests and greet them by name rather than "banding" them; they once handed me a brochure about their condo-hotel offer, and room service breakfast was complimentary without a sales-pitch. I guess the bargain price comes with some crassness.

Date of Stay: February, 2009

I would recommend this hotel to anyone staying in Acapulco. The place is in a great location, very clean, friendly staff, good food, beautiful pools, great balcony views, whirlpool tubs, kitchens in the "villas" for late night munchies, small beach but very nice, except for the beggars. I however would never book through Travelocity as they promoted a room that does not exist in this hotel. If I were shy I would have been angry to share a bed with another grown man. However I had no problem because I stayed on the beach most of the time.

Date of Stay: February, 2008

I had a truly wonderful time at peak season at this luxury resort. The staff was very plesant and bi-lingual. The grounds are perfectly situated on hotel row and next to many restaurants and night time music/dance venues incl. bungy jumping for those so brave! I cannot comment on the resort food b/c I chose to eat out (more on that to follow...) but the hotel offered everything from brick oven pizza to full BBQ buffet at poolside. And the pools (multiple) were wonderful, some hidden and the large pool receives plenty of sun. The beach access has a sand bar that extends 10 feet out, and has cabanas. I would say to be prepared for locals to sell you everything from jewlery to food, so ask the hotel security to post a person outside of your cabana if you dont want to be disturbed. There are grocery stores i.e Walmart, Super Gigante nearby for alcohol/foods and directly accessable by cab (3 US one way) or 4-5 peso by local bus at front of hotel. As for those who want to be away from the disco side of the hotel, ask for a room with a southern view, you will have just as pretty view off the deck and only street sounds & crashing waves to hear. Also not much of a spring break crowd in Acapulco, mostly Euro's, Mexico City locals, in the know Americans, please visit over Cancun, PV, and Cabo!! I would and plan to go back over and over again!!

Date of Stay: May, 2009

Good pool set up for taking sun, relaxing. Dont recommend going to the beach if you want to relax, too many sellers. Book through Orbitz, much better deal than anyone I asked what they paid for (avg 70 per night). Buy drinks, snacks, etc. at the Oxxo across the street of the hotel (a 10ounce long island iced tea at the pool was 70 pesos¡¡¡). The free breakfast is not really free, you have to attend a 90min. Villa sales presentation. Overall, we liked the hotel (upgraded to Villa for free since they couldn´t get our room´s door open - Villa is awesome, with two TVs, fridge, micro, zinc). We will be back here if the good deals continue to show up.

Date of Stay: January, 2009

We just came back from Acapulco and the Fiesta Americana and had a Great Time. Our room was clean with a fab view of the beach and bay! Staff was polite and many spoke at least some english. Did not eat at any of the resturants so I don't have an opinion of them. Did use the pool bars and the service was friendly but pricy (as to be expected at a resort). Starbucks is right next door to hotel as are a bunch of resturants and an OXXO(mexican 7-11). The only thing we noticed which was not as advertised was there was No adult-only pool. The hotel has its own entrace to the beach and its own chairs and cabanas. There are staff down there that can get food and drinks and run a tab but the beach is public and there are a lot of vendors who can become tiresome. Overall a great place! Our kids loved it! BEWARE OF CROOKED TOUR SELLERS AT AIRPORT!!! When you exit customs at the airport there's an office which I mistook for the transportation desk. They tried to sell me tours which I had no intrest in. I ended up just buying a RT transportation from the airport from him and had a recipt. One hour before check out he calls my room and tells me I'll have to pay ANOTHER $30.00 US if I want to go back to the airport. I went and got a cab off the street which was cheaper. This guy had on a Mayan Village or Palace shirt as did all the staff in that office. Do yourselfs a favor and avoid that office and ANYONE SELLING TOURS AT THE AIRPORT, walk down 30 more feet and you'll find the REAL taxi and shuttle bus!

Date of Stay: October, 2007

First, The hotel wants you to wear a plastic wrist band for the entire stay to identify you as a guest of the hotel. Second, I rented the largest suite they have and they would not allow two friends to come up for drinks prior to going to dinner, because they were not guest of the hotel. Third, the breakfast buffet was over * a person and they did not have toast, sausage or bacon. Fourth, they offer money exchange for your safety as long as it is no * or more. Fifth, My room was on the Seventh floor and the club was very loud next door until 4:00 am in the morning. Sixth, The bill included charges for a donation to a charity and maid tips, I prefer to tip based on service. Seven, when these issues were pointed out to the staff they did not care.

Date of Stay: May, 2009

The hotel is excellent, from the concierge to the room attendants everyone is extremely helpful and attentive to your needs. The pools are large and while the hotel does invite a lot of families w/children you are still able to find places in the pools which are peaceful. The food is very well prepared but the menus do lack variety however because of the location of the hotel eating out is a definitely possiblity with awesome food right down the block at Bieto's which was great. The clubs and bars are also within walking distance so there is no need to take cabs unless you are going to Mandara or Palidium but Disco Beach, Paradise and Ibiza are great places as well. One thing to watch out for is the beaches where the motto is SELL, SELL, SELL be prepared to fight off the vendors.

Date of Stay: January, 2009

My family stayed at this hotel Jan 7-10 2009, I have two young children (1&2 years old) and I loved it. I loved that everything was nearby (restaurants & beach). I took my double stroller to walk thru the streets(which helped a lot). We did take the taxi to see the divers "la quebrada" & ceces (a water park,which has a dolfin show). Just make sure you walk a little away from the hotel to get taxis because the taxis in front charge more. We recieved very good service at the hotel & I would highly recommend.

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See 18 Photos	User Rating 4.0 out of 5 See 47 reviews Fiesta Americana Villas Acapulco [] Av Costera Miguel Aleman 97 Acapulco, Mexico
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Fiesta Americana Villas Acapulco

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