Excellence Playa Mujeres Resort Hotel Cancun Mexico. Best Hotel Deals & Reviews

Description:

A romantic beach front resort nestled among seven swimming pools on a powdery white sand beach , in a community that boasts an 170-slip inland marina and a spectacular Greg Norman signature golf course right on the Caribbean. Situated just 20 minutes north of Cancun, Playa Mujeres is the latest luxury development destination in the region removed from but convenient to the activity of Cancun proper. The architecture and decor of Excellence Playa Mujeres are contemporary and luxurious, both inside and out. Each spacious room and suite is extravagantly furnished with the latest amenities, including an extra- wide L-shaped sofa, 42" flat-screen TV, wireless Internet and a radio with Ipod connectivity . The sumptuous all-marble bathrooms include a double shower for two and a separate water closet . Each suite has an expansive private terrace outfitted with comfortable lounge furniture and a private round Jacuzzi with indoor and outdoor access . With seven swimming pools meandering through the resort , and many of the suites outfitted with their own rooftop terrace and HydroSpa Pool , the calming and restorative effects of water are always close at hand. BEACH, LAND & WATER ACTIVITIES INCLUDES: Kayaks,snorkeling, sailing,windsurfing,deep sea fishing*,private jacht excursions*,introductory scuba lessons, scuba diving with instruction*,aerobics & water aerobics,water polo,fitness,yoga,jogging,Spanish,dancing & cooking lessons,library,theme nights,beach volleyball & football,tennis,basketball, football,bicycles,table tennis,darts,board games, archery,air rifle shooting & billiards. *additional costs may apply FITNESS CENTER AND CARDIO-CONDITIONING FACILITY When you're ready for a workout, our comprehensive 3,500 square foot on-site gym brings you the full range of exercise equipment and classes . Our deluxe exercise facility offers complete weights and state-of-the-art cardio equipment including treadmills, lifecycles and step machines, in addition to rooms for daily classes in spinning, yoga and aerobics. Our Fitness Trail provides a scenic, tropical route for walkers and joggers. INCLUSIONS Guests staying at the Excellence Playa Mujeres will enjoy 24-hour all-inclusive service , which includes: - 8 a la carte international dining options, no reservation required - 2 a la carte lunch options (Grill & Deli) - 1 buffet restaurant for breakfast & lunch - Spa cuisine available for breakfast, lunch & dinner - 11 bars, unlimited Natural fruit juices and soft drinks - Unlimited international premium and domestic alcoholic beverages - 24 hour room service - Pool and beach waiter service - 7 swimming pools (4 heated in winter, 2 of them in Excellence Club section) with a total of 55,500 sq. feet - 4 Outdoor hot water Jacuzzis (2 of them in Excellence Club section) + 5 pool integrated whirlpools - Non-motorized water sports Fully equipped Fitness center with state-of-the-art equipment - Wedding Gazebo.- Game room- Library- All taxes and gratuities Excellence Club Room Amenities Access to the Excellence Club lounge, including private check in and check out, early check in and late check out (based on availability), private lounge (7am to 11pm) with free internet access, smart buffets & bar service, Bvlgari toiletries, upgraded minibar, room service express, complimentary newspaper in room, complimentary beach bag for use during your stay, shoe shine service, daily fruit basket in room, fresh flowers in room upon arrival, in room premium liquor menu including wine and liquor preference, private concierge desk in every floor (7am to 11pm), 2 private pools (heated in winter) and 2 independent jacuzzis (with hot water).

Amenities:

24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
DVD Player
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Mini Bar
Multilingual Staff
Parking
Porters
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Spa bath / Jacuzzi
Swimming pool
Tennis Courts
Tour Desk
TV
Wake-up Service

Check-in:

From 3:00 PM

Check-out:

Prior to 12:00 PM

Location Description:

Playa Mujeres is Cancun's newest resort destination. Set in a virgin oasis onthe mainland sheltered by Isla Mujeres, Playa Mujeres feels wonderfully remoteyet is conveniently only 25 minutes from Cancun International Airport.Excellence Playa Mujeres is at the heart of a self-contained resort communitythat includes a world-class golf course, exclusive residences, a variety of finedining and shopping, and a marina with a capacity for 250 vessels. Integratedcarefully into the gorgeous natural Caribbean landscape, Excellence PlayaMujeres brings contemporary luxury to the wilds of the region.

Dining:

This Mexican restaurant has got two different areas, a Mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required. DINNER Dress Code: Gentlemen-casual elegance : The use of short pants is required, shirt with sleeves and neck, shoes semi closed and dress sandals (leather sandals); Ladies - Casual Elegance : The use of pants is required, capri or skirt, dress shoes or elegant sandals; The access will not be permitted to the restaurant in undershirt with or sleeveless, and/or in beach sandals

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 198 reviews

More Reviews

< Previous

...

Next>

	Date of Stay: July, 2009
we selected the hotel to rest and relax. we enjoyed laying by the pool, getting sun and doing nothing. the staff was excellent. the highlight of our day was waiting for [...] to bring us our mojito's by the pool. we have stayed at many all-inclusive resorts. this is by far the best.

	Date of Stay: March, 2009
The Resort is amazing! We stayed in room 6401 and the terrace was huge! we cant wait to go back

Date of Stay: March, 2009

This hotel was GREAT! I have personally never stayed anywhere as nice. Everything was taken care of by the staff. When we arrived we were greeted by name with a glass of champagne and a cold towel to cool us off. We were immediately taken to the excellence club room to check in. We had the roof top terrace suite. It was beautiful! Very romantic! We were there for our anniversary and they even set up the room with a little suprise to welcome you if you let them know it's your anniversary/honeymoon. The food, staff, grounds are all excellent. We enjoyed all the different "all inclusives" available. From water sports to the nightly shows. Some of the nightly shows are a little lame but they really did try their best to make them fun and exciting. The food was GREAT. I have seen others complain about the food but I never had any problems with it. Anything that we asked for they were very accommodating to get it for us. We even took a cab from the hotel into town to shop and do some sight seeing. We expected to just be dropped off at market 28 (good place to get souvenirs btw) but instead our cab driver stayed with us the entire day. At each stop we made he would point out where he would be waiting for us when we returned. We left the hotel around 8:30 a.m. & didn't return until 3:00 p.m. The driver only charged us $65 U.S. (try that in the states) we were pleasantly suprised. Overall we were very impressed with the hotel & their staff. We are already planning our next trip and plan to stay even longer the next time.

	Date of Stay: July, 2009
A great relaxing time. The pools were great and the beach was wonderful. Great staff that fixes a mean frozen drink! My wife cried on the day we left. We rate it the best vacation we ever had.

Date of Stay: January, 2009

Very nice Get-a-Way for couples. Very Private and Very Relaxing. Grounds are Wonderful. Food was a bit disappointing. Breakfast and Lunch buffet were fine. Although dinner waitstaff was nice, the food was untasteful at 3 out of the 4 restuarants we ate. The Mexican restaurant was the only dinner we felt satisfactory. We did not have so much of an issue with the salads, appetizers or desserts, but the main courses were simply not very tasteful. If we had stayed longer than 4 days we would have left the resort for different dining options, even if we had to take and pay for the long cab ride and back to Cancun. For the rating of this hotel, it is hard to believe the dinner food is not held to a higher standard. The service and relaxation you experience at this resort far outweighed our disdain for the food. Wonderful place to hid out for a couple of days. I simply would not recommend an extended stay or a high expectation for food.

Date of Stay: January, 2009

My husband and I stayed here for our honeymoon. We'd never been to Mexico, so weren't sure what to expect. However, from the moment we arrived, we were taken very good care of by a fantastic staff. We weren't sure about tipping protocol, so we kind of were hit and miss on it. It didn't bother us that some of the waiters were not proficient in English--they were understandable. They were extremely helpful and were always smiling (and had good senses of humor!). The food was great, for the most part, but a little sketchy sometimes; at some points it was very good (Barcelona breakfast buffets, Lobster House dinner menu, scallops and steaks at Chez Isabella), but then some of the lunch items were not so tasty (chicken dishes at the Grill, salmon at the Lobster House). The drinks were fantastic. The room was immaculate whenever the maids went through, but they didn't clean the room on our last full day there, and didn't do turndown for a few random nights. And the toilet situation (with the frosted glass door that wasn't frosted far enough to the edges) left something to be desired. The shower window was just funny, but the toilet needed some coverage! The pools were awesome, but the beach was not as nice as I had hoped it would be. Lots of random seaweed was floating around and washing up on shore...then someone would drive by on a tractor with some sort of seaweed-collecting implement attached to it. I would say that the good points of this resort outweigh the negatives. The most negative thing was the drive up there: scary and through some rough parts of Cancun. The best part: floating on the lazy river in the sunshine with a cold drink--relaxing.

Date of Stay: June, 2009

This was an anniversary trip for my wife and I. We could not have been more satisfied. The staff and service were excellent. The facilities were outstanding. The room was spacious, clean, and nice. The food was good. Room service was great, the room service box is a brilliant idea. This was the best 5 star all inclusive resort we've been to. My only 2 complaints were the shows weren't very good and the the refrigerator in the room only keeps beverages slightly below room temperature. Overall, it would be tough to beat this resort. Do yourself a favor and take your spouse; you will not be disappointed.

Date of Stay: December, 2008

We really enjoyed this trip, the hotel rooms are very comfortable, the staff are very friendly and helpful. I would go back to Cancun today if I could. However here's why I wouldn't go back to this hotel; The restaurant food is not quite there, I realize it's an all inclusive and there is good variety but for example my wife ordered the Filet at the Grill and I ordered a T Bone, mine was cut thin and tough, hers was not Filet, by the look of the cut it was Mock Tender. This sort of thing applied to all the restaurants, the high spot for me was the breakfast buffet which was much better than I've had in any US hotel including Ritz Carltons. The room service was very good we had dinner in the room one night and coffee every morning it was always very quick and the quality was good. All in all not bad just a little chintzy. The room was billed as Excellence Club Ocean Front and yes we could see the ocean but we were at about 45 degrees to the shoreline and a good way back at least 100 yards and there was another building between us and the sea so to me that's ocean view not ocean front. The hotel was nowhere near capacity so I don't know why we got this room but definitely not worth the extra $ a night. The best things we did were to take the ferry to Isla Mujeres which is a fun place and the trip we took to Chichen Itza. We had a private driver and tour guide who was really great and we got to swim in the Cenote at Ik Kil and take a walk around a little Mayan town.

	Date of Stay: June, 2009
This is our second time to excellence. And it was just as good as the first time. This was for our honeymoon and would highly recommend.

	Date of Stay: December, 2008
this resort has to be one of the best resorts i have ever been to. as i mentioned in the "review title" words can not explain this place it is a piece of heaven on earth. we are already planning our next trip back now. loved everything about it.. food, room, service, location, activities, staff all of it was great..

	Date of Stay: June, 2009
Great staff, food was pretty good for an all inclusive. Rooms were just as they looked. Great place to get away and just be by the sea or by the pool.

Date of Stay: November, 2008

Customer service is not up to par for the hotel rating. Some staff is trained well; others do not speak a word of English and can't accommodate simple requests. For $** a night, this hotel would be a perfect choice. If you a looking for a place to spend a lot of money for drinking and eating and laying by the pool (beach areas aren't very good), this place for you. However there are plenty of other places in Cancun where you can get same service and same amenities (if not more) for significantly less money. Pluses: Restaurant selection was very good and food was excellent but not worth extra $** per night. Pools and grounds are nice and well kept. Minuses: The hotel is far away from the main strip and in order to get anywhere from the hotel one needs a car. Room service was terrible; twice staff entered the room when a "do not enter" sign was displayed. Most staff speak very poor English, which is not acceptable for a 5-star hotel.

	Date of Stay: June, 2009
Beautiful rooms and buildings, delicious restaurants, huge, beautiful pools, nice beach, outstanding service. Room service, meals, everything is included! We've stayed at Sandals and Riu before for all-inclusive trips, but the Excellence goes above and beyond them in all areas. What a great resort!

Date of Stay: November, 2008

This all inclusive is as close to perfection as you'll find anywhere. We had a swim out jr suite room and we absolutely loved it. It was very spacious with beautiful amenities, fantastic shower and private jacuzzi, and just a step out the patio door to our own chaises by the pool. No hassles trying to find beach chairs or towels, this is the best part. The mini bar is kept stocked, and the 24 room service is great. Our hosts couldn't have been more gracious. When they found our reservation had been confused with my son's and his wife, we were upgraded to the Excellence Club without even asking. The food was great. The buffet at Barcelona for breakfast is wonderful. We had the couples massage and felt like we had gone to heaven. It included an hour of hydro therapy complete with steam room and sauna.The grounds of this resort are a private paradise with beautiful flowers and manicured lawns. There's so much more I could say but suffice to say, I can't wait to go back again! We loved this vacation!

	Date of Stay: June, 2009
This was absolutely one of the best hotels, I've stayed at in Mexico. The restaurants were outstanding and you did not need reservations. The spa was absolutely wonderful!! Water activities were awesome and reasonably priced. Service was great. A wonderful experience.

Date of Stay: November, 2008

From the time we arrived to the time we left, we had a fantastic time! Food and service was out of this world. We have been to other all inclusive resorts, but this one by far was the best. The music was great and they had quite a selection of cigars. If you are looking for an excellent vacation, I would definitely go here! Not a whole lot of people either.....so if you are looking for a intimate time, this is the place. We received a couples massage....I highly recommend. The only draw back is the ride to get there is a little long, but it wasn't too bad. Planning to have our wedding there. Will update when we do!

Date of Stay: June, 2009

My wife and I went for our 10th anniversary and found this resort to be truly wonderful, and even better than described, the rooms were very luxurious, not to mention sexy...The shower is built for two and it has a window to the rest of the room! The food was great, and the drinks contained high quality spirits not typical of an all inclusive. What struck me most was the ratio of staff to guests seemed extremely high, it appeared to be 1:2. While the place looked like it had 5000 rooms, it seemed empty at some times. You never had to make a reservation at any of the restaurants, nor did we have to wait to be seated, we just showed up when we wanted. The dress code seemed bit much at first, but it did really dress the place up. Come 7pm everyone looked like a million bucks!!

Date of Stay: August, 2008

Stayed in a junior swim up suite which was perfect. It is ground level, 30 feet from water. Did the Romance on the Beach dinner, $$$ extra, and it was worth it. The spa facilities are top notch. The nearby Greg Norman golf course was outstanding with frequent on course service. The dining options are excellent but the food was good, not great. Not too many all inclusives offer lobster as one of your dining options like this place. The staff needs to pick up the towels from lounge chairs more often so you can tell which chairs are open.

	Date of Stay: June, 2009
Excellence is the way to go. We stayed at ERC last year and could not wait to try EPM. It did not disappoint. Service was great, room was awesome(7223) with ocean view. I don't really see any reason to upgrade to Excellence Club at this location. We loved sitting on the wonderful beach everyday!!

Date of Stay: August, 2008

The room was probably the nicest we've ever stayed in in Mexico. We really enjoyed the numerous pools, especially the one with the lazy river concept. The staff was extremely courteous, and most of the food was delicious. The only complaint we have is that the website advertised the resort as including gratuities. Two days into the trip we realized that tips were not only accepted but also expected, so we felt horrible that we had not tipped anybody in two days and tried to make up for it the rest of the time. We have stayed at many other all-inclusives that advertised that gratuities were included and strictly enforced the policy. The biggest luxury of an all-inclusive is not having to carry cash around all day. If tips are expected, then the resort should not be advertised as including gratuities so guests do not have to guess at the protocol and feel ridiculous.

More Reviews

< Previous

...

Next>

See 34 Photos	User Rating 4.5 out of 5 See 198 reviews Excellence Playa Mujeres Resort Hotel Cancun [] Condominio Playa Mujeres Cancun, Mexico
Description:
Amenities:

Home \| Browse Hotels By Location \| Affiliate Program \| Write a Hotel Review \| Hoteliers \| About Us \| Contact Us
© Copyright 2009 Hotels Combined Pty Ltd. All rights reserved. Privacy \| Terms of Use

Check-in:	Check-out:	Rooms:	Guests: