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Madrid Hotels
Emperador Hotel Madrid
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Emperador Hotel Madrid
See 25 Photos
User Rating
3.5
out of 5
See 20 reviews
Emperador Hotel Madrid
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Gran Via 53
Madrid, Spain
Description:
Amenities:
Overview:
The Emperador Hotel Madrid provides guests with comprehensive amenities and options. They can enjoy the rooftop garden and swimming pool, soak up the sun in the solarium, workout in the fitness center, enjoy the in-house hairdresser or sample the restaurant’s offerings. There is also a lounge and “self-service” snack bar at this hotel in Madrid.
The Emperador Hotel Madrid is located at Gran Via 53, and is only 12 km from the Barajas airport and is one of the finest hotels in the city.
In the 232 rooms within the Emperador Hotel Madrid guests will continue to enjoy the generous arrangements with their minibars, wireless Internet, satellite television and luxury bathrooms, among other amenities.
Set in the middle of Madrid’s most popular neighborhoods is the Emperador Hotel Madrid. Guests can walk to the Royal Opera House and the Prado Museum as well as the Puerta del Sol and all of the major shopping, dining and entertainment areas as well.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Mini Bar
Multilingual Staff
Non-Smoking Rooms
Parking
Porters
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Spa bath / Jacuzzi
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service
Check-in:
From 12:00 PM
Check-out:
Prior to 12:00 PM
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User Reviews:
Rating out of 5
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Facilities
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Overall rating
Based on
20
reviews
Date of Stay:
July, 2009
Great location, friendly staff, clean, tidy and v good value ... oh and a POOL!!! ;-)Stayed 2 nights at the Emprador .... is very central and easy to get to from the airport using the metro. Staff were friendly and efficient and were swift to add a bed to our room when a friend turned up unexpectedly. Our room and the bathroom was very clean and although its a traditional hotel, it didnt seem wornout. The pool area was nice with views over the city and great service for food and drinks by the staff.
Date of Stay:
July, 2009
You must understand people at each country to understand service. This is a great hotel with great service for Madrid. Excellent location near to a lot of important locations (Puerta Del Sol, Cibeles, Gran Via, etc) stores (El Corte Ingles, Preciados Street), at least 3 Metro stations/lines within walking distance. Excellent breakfast whether your package includes it or not. Last year I chose Best Western for my stay (about two blocks away) considering that I'm a member of the Gold Club. Never again.
Date of Stay:
November, 2008
Very Central and staff are polite & helpful
Date of Stay:
September, 2008
excellent hotel, excellent position, nice and clean rooms, maybe mine a bit dark but quiet and big, great breakfast. surely will go back to this hotel and would suggest. people inside very friendly and helpful
Date of Stay:
August, 2006
I would not stay at the Emperador again. There wasn't an iron in the entire hotel, and one would have to send out all clothing to be pressed. There was no hair conditioner, no tissues. The pool, the best feature of the hotel, was frigid and way too cold to even take a dip in.In general, Spanish speaking is a must in Madrid.
Date of Stay:
July, 2009
Bright helpful staff , beautiful hotel in an excellent position for getting around. Disappointed that they still allow smoking within communal areas.
Date of Stay:
June, 2009
the hotel is located in the heart of madrid 5 to 10 min walk to plaza mayor and el cote ingles and restaurant all around
Date of Stay:
August, 2008
An excellant hotel, great location, great facilities, very friendly staff
Date of Stay:
July, 2006
My amigo and I decided to splurge a little and stayed at this beautiful looking hotel right in the heart of what amounts to Madrid's museum district (The Reina Sofia & Prado within walking distance). There is a bidet, something fascinating for any inexperienced American, and a wonderful cotton robes for post-shower lounging around. And if you want to watch a Chris Rock movie in German try flipping on the television. We were out late most nights and it was sometimes a hassle trying to get someone to let you in however this is class as best illustrated in that movie Trading Places.
Date of Stay:
July, 2008
What the hotel lacked in charm and personal service it made up for in location - you can walk everywhere you'd want to in central Madrid. The roof top pool and air con were also a god send in 35 degrees plus heat.
Date of Stay:
April, 2009
We only had two days in Madrid, the location of the hotel was important for us to be able to see as much as we could in a short time. The front desk helped find restaurants and gave good directions for getting around. We also got up graded and was able to take advantage of the relaxing concierge level. Free drinks and snacks after a long day of sightseeing was really enjoyable.
Date of Stay:
July, 2008
A very good standard of hotel staff were friendly and attentive
Date of Stay:
August, 2007
|This hotel is overrated and is not to be recommended. Facilities are limited, breakfast poor and rooms sub standard. Better value can be gained by staying in one of Madrids boutique hotels.
Date of Stay:
April, 2009
The hotel staff were very attentive and helpful with arranging activities around the city. Thumbs up on the service.
Date of Stay:
May, 2008
The Emperador ius well located and the public areas are very plush.We had a `Club Room` which turned out to be very small and expensive for what it was. The Tea/Coffee tray was missing and never materialised despite complaints. the `Mini Bar` in our room was really expensive aand the price list was missing so we had two fruit juices and a bottle of water for which we were charged 16€ and we only used the `Mini Bar` because the other in room catering facilities were missing. We have stayed all over the world and due to the room sizes and facilities I would rate the Emperador very poor value.
Date of Stay:
January, 2007
Although I made every attempt to speak Spanish and smile at receptionist checking us in he was coldly efficient but did not welcome us to the hotel or wish us a pleasant stay. We requested a change of room on day 2 as ours had not yet being refurbished and was not of four star quality. A most helpful receptionist made every effort to ensure that we were satisfied with our new room which was equally small but very nicely furnished.Bar staff and cleaning staff were superbly attentive.The location of the hotel is superb. There's a metro right outside the door (not mentioned in advertisment) and its in the heart of shops, cafes, etc. If you like a buzz outside the hotel but peace and tranquility inside this may be the hotel for you!
Date of Stay:
September, 2008
Room quite small but adequate. Pool terrace great, plenty of loungers, pool towels provided. Walking distance to most popular tourist sites. Metro close by.
Date of Stay:
January, 2007
We had a fantastic time, the staff are great, and the hotel is handy for all the shops/museums and is right next to the underground station. It is on the main street, so there are lots of restaurants/bars within walking distance. There is no restaurant except for the breakfast room, but we knew about that when we booked.
Date of Stay:
September, 2008
very good staff, helpful and polite. The hotel is in a great location for 1st timers in Madrid and acts as a great base for exploring the city centre. The room was nothing special and for the price i know there is much better to be found. I also did not appreciate being charged for internet use.
Date of Stay:
August, 2008
We have stay in Madrid at Hotel Emperador for three nights in August 2008. We booked for a double room and extra bed for a 7 years old kid, but we had with us the other kid too, 5 years old, and the reception stuff offered us a Club room, with no extra charge, which was very kind. The room was spacious. The furniture is a little old, but well maintained, and the overall looked well. The bath is large, clean and nice decorated. The breakfast was ok but not very rich, the vegetables (tomatos, etc) missing totally. Although I got tomatoes after I asked a waiter for. Minibar filled with lot of stuff, but we couldn't find the price list so avoided to use it. It proved very expensive, one night we used two bottles of plain water which costs about 10-12 euros (don't remember exactly). The pool on the roof very nice too, but the pool bar very expensive too (an orange and a tomato juice costs 16 euros). But they offered free peanuts and some other snaks.
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