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Embassy Suites Concord (North Carolina)

Address: 5400 John Q. Hammons Drive Nw, Concord (North Carolina), North Carolina United States map

from $121 USD*

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4.5

out of 5

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The Embassy Suites Charlotte-Concord hotel provides a stunning accommodation for anyone visiting the Charlotte area on business or for leisure. Our Charlotte-Concord hotel is conveniently located off I-85 at Bruton Smith Boulevard - only 20 miles from the Charlotte-Douglas International Airport and minutes from the Concord Regional Airport.What's more, our Charlotte hotel is situated nearby Concord's historic downtown area, providing a great location close to numerous recreational activities and attractions.Stay at our hotel when you have business to conduct in the Charlotte area, and enjoy easy access to the Concord Convention Center and local business and corporations, such as:* Wachovia* TIAA Cref* IBM* Philip Morris* Sysco* Hendrick Motorsports* UNC CharlotteGuests of our Charlotte hotel will also find numerous ways to make the best of their leisure time in North Carolina. When you stay at our Golf Resort and Spa, you'll find a whole host of other entertainments and attractions nearby, including:* Charlotte Museum of History* Discovery Place* Hendrick Motorsports Museum* Lowe's Motor Speedway* Paramount Carowinds Theme Park* US National Whitewater CenterBoasting over 42,000 square feet of thoughtfully designed flexible meeting space in our convention center - including a 28,800 square-foot ballroom - you'll find that our Charlotte hotel is a fantastic choice for special events and business meetings. Additionally, corporate travelers will find a carefully chosen selection of business facilities offered by our hotel, including:* Hotel business center* High-speed wireless Internet access* Video conferencing* Business phone service* In-hotel meeting roomsJoin us at our exquisitely designed Embassy Suites Charlotte-Concord hotel and choose from 308 spacious guest suites - all featuring a range of amenities designed to make you feel at home, including:* Two phones with voicemail and data-ports* Two high-definition TVs* Microwave, refrigerator, wet bar and coffee maker* Iron, ironing board and hairdryer* High-speed wireless Internet accessStaying at our Charlotte hotel is a wonderfully relaxing experience, from our full service day spa and refreshing Caffeina's Marketplace to our vibrant hotel atrium, our hotel offers numerous ways for you to unwind in style after a busy day of Charlotte sight-seeing. Make the most of hotel-wide amenities, such as:* Hotel pool and whirlpool* Local area transportation* Walking and cycling track* In-hotel fitness roomFurthermore, guests will find a plethora of dining opportunities at our Charlotte hotel, from our complimentary cooked-to-order breakfast served every morning to the excellent menu of our hotel Restaurant, the Rocky River Grill. Whatever you desire from a trip to the Charlotte area, you're sure to find it at our Embassy Suites Charlotte-Concord hotel hotel.

Amenities:

Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Disabled Access
Fitness Room
Free Breakfast
Golf Course
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Meeting Rooms
Microwave
Modem / Data Port
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool

Check-in:

From 3:00 PM

Check-out:

Prior to 12:00 PM

Location Description:

Dining:

onsite

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User Reviews:

Rating out of 5

Cleanliness
Facilities
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Location
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Overall rating

Based on 26 reviews

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	Date of Stay: June, 2009
Very friendly and helpful staff! They really cared about making your stay the best it could be.

	Date of Stay: April, 2009
Conveniently located, great staff, clean and gorgeous atmosphere. The staff was friendly, the room service was great, the rooms were clean and set up with the most up to date equipment, everything was excellent! I would definitely stay here again!

Date of Stay: August, 2008

My sister, mother and I went on a mini girls night out and stayed at the Embassy. The rooms were very nice and clean. Only aggrevation was - There was a false alarm that woke us up in the middle of the night. The manager let us all run downstairs and eventually came outside and nonchantly said we could go back upstairs. And the long, long line for breakfast. It was a holiday weekend so I would have thought they would have been better staffed.

Date of Stay: July, 2008

I love the fact that this hotel had a spa on site! I have stayed at Embassy Suites many times and love this hotel. My only complaint this time was there were 3 different family reunions taking place and during breakfast you had to wait in line a long time. The staff was stretched very thin and they showed it in their demeanor. If I had known this I would have changed my dates or my hotel. The location of this particular Embassy Suites is excellent! A huge mall and several restaurants are located just minutes from the hotel. I will stay again but will ask ahead how many large groups will be in residence.

	Date of Stay: June, 2009
The staff went out of their way to take care of all needs. Manager printed out directions to local area destinations for me. The cooked-to-order breakfast was delicious! Lots of items on breakfast buffet to choose from. Manager's reception had nice cocktails, wine, and beer. Well worth the price! I would highly recommend this hotel.

Date of Stay: December, 2008

I liked being able to accommodate 5 people in this suite. I also enjoyed having someone take us to Concord Mall and pick us up. No parking the car! The staff was very helpful. Especially the bellman being able to have him take us to Concord Mall and pick us up was so helpful. The staff was concerned about our purpose of our trip. They made sure we had coupons, directions and everything we needed was at our finger tips.

Date of Stay: July, 2008

My recent stay at Embassy Suites was wonderful. From the moment we arrived we were happy with the staff and the services the hotel offered. The front desk gave us an option of which floor we wanted to stay on and were very helpful with whatever special request we had. The hotel room had two flat screen tv's, an extremely comfortable bad, and a fridge and microwave. We didn't want to leave the room! When we did, we were happy with the pool, arcade, coffee shop, and complimentary made to order breakfast. (Omlettes and waffles were delicious) The only complaint I have is that when we ordered a movie we could not turn the sound up past a certain point. During some parts we had to strain to hear what was being said.

	Date of Stay: October, 2008
Good Room; bed a little hard.

	Date of Stay: August, 2008
Very roomy, clean, with excellent services. No objections. Best room I have ever bought. Close to Lowes Motor Speedway in a very nice clean part of town. Suburban setting with many good dining choices close by. Free shuttle bus to local dining and shopping. Fantastic complimentary breakfast buffet.

	Date of Stay: July, 2008
What a lovely stay we had. Rooms were clean, staff was both friendly and so helpful. Food at complementary breakfast was delicious with made-to-order omelets all included in price of room. Rooms were very quiet. Only complaint we had were the way too soft pillows. Just couldn't find one that didn't mush down flat when we layed on them. Otherwise a wonderful stay.

Date of Stay: April, 2008

The Embassy Suites provided a great background for a recent crafting weekend. The Donna Downey Inspired Event was held there recently... The guest suite was a good size and the ammenities were perfect. It's a beautiful, tasteful site with spa included. The rooms provided for the workshops, vendors and group dining were immaculate and the staff was extremely helpful. All in all, a wonderful experience...

	Date of Stay: July, 2008
The staff was very friendly and desired to provide excellent customer service. The police presence in the parking lot and their nazi behavior.

Date of Stay: June, 2008

My family recently visited The Embassy Suites Golf/Resort and Spa in Concord, N.C. This was our very first time staying at an Embassy Suites Hotel. From the time we walked into the lobby and found our room, we were in complete amazement. Embassy Suites Concord is in a class of its own. We enjoyed several ammenities during our stay. Before retiring to our suite for the night, we had the opportunity to enjoy The Manager's Reception. This was love at first sight for my husband. Our two sons enjoyed this also----it was kid-friendly and this was a BIG plus!! We looked forward to waking up each morning to experience the most delicious and satisfying breakfast we have ever experienced in all of our hotel experiences. The staff was always helpful, caring, and willing to please all of thier guests. I love the fact that ALL of the rooms are suites, which is perfect for traveling families. The suites were extremely clean, comfortable, and very contemporary. I look for those qualities in all my hotel travels. There is NOTHING negative that can be stated about this Embassy Suites. During our future travels to other cities and states, we will ALWAYS be sure to make Embassy Suites our FIRST choice of hotels. You will be pleasantly surprised at the quality you will recieve without it being overpriced.

Date of Stay: August, 2007

The Embassy Suites/Concord, NC was exceptional, because not only was the hotel new, but it was clean and beautiful. The decor was outstanding and very over the top. The staff was wonderful and catered to our every need. Breakfast in the morning was more than I expected. The amount of items on the buffet was alot and it was loaded. If I am ever in the area again for another concert, I would definetly stay here again! AAA++++

	Date of Stay: June, 2008
The spacious room and the fact that the bedrooms were separated by the den and kitchen offered more privacy. Very clean, nice service, friendly staff, very nice breakfast.

Date of Stay: April, 2008

This was the greatest hotel stay I have ever had. I took my family and it were very nice. The only problem was they didn't have us booked in although they did let us in because we paid ahead of time. The maid came in at eight in the morning because we didn't have a sign on our door. It was okay though. The breakfast was the BEST of all the other hotels I have been to, free breakfast hot and cold buffet. Nice coffee restraunt. They had a fantastic grill which we ended up eating at every night. The whole presentation of the hotel was excellent. Glass elevators and spiral staircases. This also made the hotel open. We ordered room service the last night and they had a elegant dinner come to us with folded napkins and everything still. The hotel room was the cleanest I have ever seen. It was big a roomy and the beds were comfy. The room was dark because the only lighting was lamps but it made a special feel in the room that was relaxing. We went to the pool after dinner every night and they have an awesome hot tub with a timer to keep you safe. They provide nice towels and everything and they heated pool was nice for the kids to play in. It was not too crowded, only three or four other families/people. One night, we had the place to ourselves. The problem was that one of the kids got sick and we had to find a pharmacy. There was not one for fifteen miles. This hotel was great and I will go back easily and tell all my friends. It really made you feel important.

	Date of Stay: April, 2008
Very accommodating to my 11 mo old, even though mainly business travelers. Nothing really, maybe a little hard to see the turn if you don't know the area. Great hotel, great amenitites. Can have friends meet at the bar, great hot breakfast, nice pool. Even picked up my car rental in the parking lot. Nice restaurant, but tons others very close too.

	Date of Stay: April, 2008
The staff was super friendly and helpful even though it was crowded. Had to carry my own bags up to the 11th floor; we did get there late after driving 10 hours. Located conviently to the Speedway and the Concord Mall, but in your room you feel miles away. Staff was super friendly, facilities great, kids loved the pool. Breakfast was always hot and fresh.

Date of Stay: February, 2008

Perfect in almost every respect. One of the cleanist and beautiful hotels I've been in. Just one negative and it was a Big One for me. One of the reasons I selected this hotel was because of the up to date HD 32' televisions. Guess what; on HD broadcasts it was just marvelous except in most cases you had to strain to hear it. The hotel has a volume limiter on all the TVs in the hotel, I presume to keep TVs from annoying other guests. On some stations the maximum limit was barely sufficient, but on most channels it was really unacceptable. We had to keep perfectly silent to hear the TV. What a shame!! I spoke to other guests and they had the same complaint. I called the front desk about it but they couldn't do anything about it. What made things even worse was that we had planned to purchase several 'On Command' movies. We tried to watch '3:10 to Yuma'; boy was that torture. Not only was the volume so low we could barely hear it but the movies weren't broadcasted in HD!! They took a widescreen movie as if it was broadcast for a regular TV and stretched it across to fit the wider HD TV. Does anyone with any viewing skills check and see the quality of this product they are selling to guests. The movie on the TV was about 4 or 5 inches tall. What a Disaster!! This is something they should address immediately!! For a hotel to go through so much trouble to make your stay marvelous, to overlook this element of the stay is an embarrassment.Six days of horrible television was totally infuriating even when spent in a perfect setting!

Date of Stay: August, 2007

There were nine of us piled high in a 15 passenger van, with luggage to boot! We were looking forward to taking advanatage of tax free weekend sales at the area outlet malls. To make sure we took time to relax we pre-scheduled visits with the spa. Everything from mud baths and massages, to the standard pedicure and manicure. We knew we'd have a good time (we always do). What we were pleasantly surprised by was the fabulous facilities and service we got at this hotel. It has a very grand entrance, glass elevators and marble floors - all the standard luxury options. The rooms were spacious enough that we only needed two between the nine of us. The hotel was spacious enough to accomodate two family reunions and a wedding (they were gorgous - her in her slender white off the shoulder gown and him in his Marine uniform (sigh!) plus all the other guests. The spa was also perfect. Amid the hussle and bussle, tucked away, is the peaceful, serenity of the spa. Our group so appreciated the pampering & fellowship we experienced. In fact, one of our group is going back in two weeks with her husband to celebrate their anniversary! We not only got recommendations for dinner, the conciere was able to get us last minute reservations for a party of 9 at an exclusive Charlotte restaurant. Did I mention breakfast? All you can eat, anything you want. Yes, ANYTHING! We were treated with respect and catered to our every need. It's obvious Embassy Suites knows how to find the best people and put them together with the best product. They are truly striving to be the customer's first choice.

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Embassy Suites Concord (North Carolina)

Embassy Suites Concord (North Carolina)

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