| From: AM, Italy |
| Date of Stay: July, 2008 |
| Ottimo hotel al centro città, non e' facile trovare in una struttura alberghiera delle camere cosi' pulite e del personale qualificato. Complimenti ! P.s. l'hotel e' collegato ad una agenzia al quale ho prenotato il mio trasferimento in aereoporto. Eccellente anche questo servizio. Da consigliare |
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| From: Charles FLANAGAN, United Kingdom |
| Date of Stay: May, 2008 |
| This was our frist time in Palermo and we did not arrive until very late due to flight delays. Nevertheless we were warmly welcomed and our room was quiet and spacious. The staff were excellent. When I discovered that I had forgotten my driving licence and so had to canel my car hire they immediately provided me with bus and train time tables which allowed us to continjue our holidays. I would cedrtainly stay here again if we return to Palermo |
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| From: AF, USA |
| Date of Stay: May, 2008 |
| The Elite is well situated in Palermo. It sits on the fifth floor of a building with different hotels on every floor- a pretty typical Italian set-up where the concept of "hotel" and "pensione" seem to be rarely differentiated. The rooms are very large and come and the bathrooms are nice. Parking is a nice feature of the hotel, as it is secure and located beneath the hotel. The staff (except as noted below) were exceptionally helpful and knowledgeable. Some our tour guides, all are good English speakers. They can arrange for a wide variety of services for your. Also, there is little street noise. All the comments about elevator issues are out-dated. There are two modern elevators that work well within the building. However, we experienced a variety of issues that other customers should be aware of. The hotel is non-smoking, but the employees smoke constantly in the office. The smell of cigarettes is completely overwhelming and bleeds into every room. We woke up at 8am to a strong smell of disgusting smoke. When confronted, the front desk did nothing and it continued the next day. Second, the rooms are advertised with A/C, but our A/C unit did not function. Due to the smoking issue, I cannot recommend the hotel to non-smokers who strongly dislike smoke. If you don't mind a little smell, then this is a good choice. However, maybe the family owners will take note of this comment and correct their staff... |
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| From: Claudine PONS, France |
| Date of Stay: May, 2008 |
| having a parking is really essential |
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| From: Kieran Lundy, United Kingdom |
| Date of Stay: April, 2008 |
| The girls in reception did a very good job welcoming us when we first arrived.(I had a headache as it was the first day of our holiday and we had been travelling for the best part of twenty-four hours, so it was nice that both girls were cheerful, patient and efficient). We chose the hotel mainly because of the location - we were arriving at Palermo airport and the hotel is easily found taking 10-15 mins on foot if you get off the airport bus at the Teatro Politeama stop (several people usually get off here) which is about a kilometre before the terminus at Palermo bus and train stations. If you do need to get to/from the main bus/railway station allow youself a good 25-30 mins to walk the 1km to/from the hotel as the pavements are usually crowdwed; the evening receptionist reacted in amazement when we told him how long it took us - he said he only needed "5 mins - 10 at the most" - well he must have flown rather than walked! It's a good idea if you know the street number(136) for the hotel as Via Mariano Stabile extends on both sides of the main thoroughfare. The room was fine - it was at the back of the hotel so there was not too much noise from traffic during the night. The lift is useful as the rooms are on the 5th floor. Breakfast was fine except for the fact that the coffee and tea were always tepid rather than warm. We thought this was just somthing that happened on the first morning, but we were in the hotel for 4 days and despite asking for the breakfast drinks to be served hot, we never succeeded. We were satisfied with our choice of location for our first accommodation in Sicily and we think it's fine for one or two nights for new arrivals in the city, but for longer stays we think it's a little overpriced for what you get. |
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| From: AB, United Kingdom |
| Date of Stay: April, 2008 |
| The big plus point for Hotel Elite is the services offered by the associated travel agency. The excursions offered were excellent. The hotel staff made us feel very welcome. The only real disappointment of the hotel was that breakfast was very basic. |
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| From: SO, Ireland |
| Date of Stay: March, 2008 |
| Stayed 3 nights. Elite very good value for money. |
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| From: AC, Spain |
| Date of Stay: March, 2008 |
| They change us to another hotel (our reservation was confirmed). The building was in reparatión (soon in the morning began to work and it was too noise) We pay a lot of money for this reservation |
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| From: Robert Whiteley, United Kingdom |
| Date of Stay: November, 2007 |
| You can walk with modest luggage from the airport bus stop. Navigation was tricky - beware maps printed with North not at top of page. Excellent pizzas nearby at Lo Sparviero, recommended by reception, available late at night. The hotel is exactly as it describes itself. It is quiet enough and very clean. There's a little lounge area you can read in. Breakfast is OK - good coffee. We wondered about staying in one of the "Grand" hotels instead but are happy we didnt. Palermo is a nice experience if you like Southern Italian towns, which we do. The Galleria Regionale is worth persevering to find - in a back street not far from Piazza Marina. Evening at Teatro Massimo a marvelous experience. |
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| From: AI, USA |
| Date of Stay: September, 2007 |
| The Elite Hotel Palermo is affordable, quiet, clean and conveinently located. I recommend this hotel. |
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| From: Tony Masters, United Kingdom |
| Date of Stay: September, 2007 |
| A little eccentric in decor - our room had a painted mural of a Palermo scene - but comfortable and with competant, friendly staff. Simple but good. The hotel is in Palermo New Town, some distance from most attractions, and is on the 4th & 5th floor of a tower block and may not be suitable for children |
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| From: GM, USA |
| Date of Stay: September, 2007 |
| The hotel is located on the 5th floor of the bldg and is on 2 floors. (Unusal for me). Parking was free and the employees were very helpful with the parking and getting the car. Rooms were spacious and clean and it was a good location. |
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| From: CG, USA |
| Date of Stay: August, 2007 |
| I stayed in Palermo for 4 days with my girlfriend. Hotel Elite is located right downtown in the middle of everything. The employees were super nice and all spoke decent English with a good knowledge of the city. They even helped my change my airline tickets with alitalia. A decent European-style breakfast is served each morning. They will even iron your shirts, 2 euro/shirt. I very clean and nice place to stay at for a traveling couple! |
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| From: SB, United Kingdom |
| Date of Stay: August, 2007 |
| Very friendly and helpful. Good location. Would stay again. |
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| From: EG, Spain |
| Date of Stay: August, 2007 |
| El hotel es genial,pequeñito y entrañable, los empleados muy agradables y nos ayudaron mucho cuando los de alitalia nos perdieron las maletas (terrible compañía).Cada habitación está pintada con un decorado de palermo distinto y son muy acogedoras.En pleno centro.Totalmente recomendable |
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| From: WM, Germany |
| Date of Stay: June, 2007 |
| very good location and good price-value ratio |
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| From: Vincent Price, USA |
| Date of Stay: May, 2007 |
| Hotel staff was very friendly and helpful. |
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| From: FM, United Kingdom |
| Date of Stay: May, 2007 |
| Nice hotel but the breakfast is not what you'd expect for the price of the hotel. |
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| From: JM, Italy |
| Date of Stay: May, 2007 |
| The staff was kind, courteous and helpful. The location in the city center area is ideal. We will definitely stay here again. |
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| From: MF, USA |
| Date of Stay: March, 2007 |
| We were very pleased with our stay. We had only planned to stay for one night but found the accommadations and location to be exactly what we wanted. The only negative is the entrance and elevator. We weren't sure we were in the right place and had to ask the desk clerk in the Hotel next door how to use the elevator. |
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