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Portland (Oregon) Hotels
Doubletree Hotel Portland (Oregon)
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Doubletree Hotel Portland (Oregon)
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User Rating
3.5
out of 5
See 214 reviews
Doubletree Hotel Portland (Oregon)
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1000 Ne Multnomah
Portland (Oregon), Oregon, United States
Description:
Amenities:
Overview:
The Doubletree Hotel Portland (Oregon) is next to the Lloyd Center Mall and just a few blocks away from the Rose Garden Arena and the Oregon Convention Center, the largest convention center in the Northwest. Portland is an easy city to get around in, with many sites in walking distance of each other and free public transportation. Attractions include the Museum of Science and Industry, the Hoyt Arboretum, and the Oregon Zoo.
The Doubletree Hotel Portland (Oregon) is right next to MAX, Portland’s free high speed light rail that has service between the Portland International Airport and downtown. Parking and valet parking are available for a fee.
All of the Doubletree Hotel Portland (Oregon)’s 476 rooms have views of either the city or the Cascade Mountains. Rooms come with televisions, in-room movies, complimentary coffee and tea, and personalized voicemail. In-room dining and laundry services are available.
The Doubletree Hotel Portland (Oregon) has a seasonal outdoor pool and a fully outfitted fitness center. The Lloyd Mall which is adjacent to the hotel offers tennis and ice skating. For those wanting to do their shopping at the hotel, there is a gift shop. The hotel has large meeting and exhibition facilities. There is a concierge.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Modem / Data Port
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Porters
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
The actual stay at the hotel was fine, however an error was made and they billed the wrong Visa check card for the second night. Instead of admitting their error, they made excuses, changed their story and put my checking account into a negative balance for days. Once they realized they billed the wrong card, they need to cancel the transaction, but instead, they gave me a refund that will take 3-5 business days to process leaving me with no money.They were extremely defensive and kept interrupting me. Very poor customer service. I had to file a complaint against them with the Hilton corporation and the situation has still not been resolved. What really gets me is that when the problem first arose, they discharged the pending transactions on my card, but did not tell me that the actual charge would still go through. If that transaction had been cancelled, the problem would have never escalated into the huge hassle for me it has. After all of this, management has the audacity to have one of their people call me and tell me that they did nothing wrong and I would not be receiving any compensation. That is just not right! I am amazed that the general staff can have such good customer service skills when their management has such poor ones. I hate to give it such a poor rating, considering how nice most of the staff were, but because of accounting and management, it ruined my whole experience. Also, I think people need to know how you are treated when something goes wrong.
Date of Stay:
July, 2009
it seems like everytime we book through orbitz or even another, we get an inferior room than if we booked directly with the hotel; always next to the air conditioning units and more often than not, on a floor that used to be the smoking floor, simply disgusting in smell, which gave us both headaches, both nights. we were also told that parking would be validated by the hotel for parking across the way, when in actuality we paid $18 nightly.
Date of Stay:
June, 2009
Large room, friendly staff, great location. The 3rd and 4th level transition from parkage - run down looking.
Date of Stay:
June, 2009
outstanding service, very friendly, spotless room
Date of Stay:
June, 2009
Very clean, convenient and friendly. Beds were too soft.
Date of Stay:
June, 2009
I expected more from a Hilton. No wireless internet--needed to use their business center, if a computer was open. The room's fire alarm and air duct both where hanging from the ceiling. The staff were O.K. The pool was outside, no hot tub, paying for parking. It was all no big deal. I did get a good price on the room.
Date of Stay:
June, 2009
Cookies were good andbeds was soft.
Date of Stay:
June, 2009
We were disappointed that the charge for parking was not revealed when we made the original reservation. We assumed that when you said all fees were covered in the reservation that that meant all fees.
Date of Stay:
May, 2009
The cookies. Roomvery small. Very small queen bed just fit no room to move no windows to get fresh air, no bathtub only a small shower a type of room you would find at a 1 or 2 star such as travelogue but I've seen better than this room at travelogue or Red Roof.
Date of Stay:
May, 2009
The room was ackwardly shaped. Opening the door you were faced with a wall which interferred with entry into the room or wheeling a suitcase in. The first day there, we were out all day and returned after 4:00 p.m. and our room still had not been made up. For the price the room was adequate.
Date of Stay:
May, 2009
It's a nice looking and well maintained hotel.
Date of Stay:
December, 2008
Great location for downtown Portland. It's not central to downtown but there's a light-rail station right across the street that can take you anywhere in downtown. This light-rail station is within Fareless Square and so it is free to ride! The hotel itself was clean and comfortable although we found our room to be a little small. The staff was very friendly and helpful and warm cookies were available at the front desk!
Date of Stay:
May, 2009
Almost everything. The room was way too small. The hotel itself was wonderful.
Date of Stay:
November, 2008
The Doubletree was an excellent location for my stay during a Science Teacher's convention. I could hop onto public transportation and be downtown or at the convention center in just minutes. The room and service at the hotel was excellent. I needed a car and the bellhop had one within minutes delivered to the door.
Date of Stay:
May, 2009
Location and price. Told us pets allowed, but then not allowed at checkin Great location. Breakfast was very good. Room was small. Parking was good. Staff were very friendly.
Date of Stay:
November, 2008
Comfortable with a professional staff and great amenities.
Date of Stay:
May, 2009
Close to the Convention Center and free LRT to downtown Portland.
Date of Stay:
November, 2008
This is our second time staying at this hotel. The staff is always very friendly and helpful. The room is very clean and feels comfortable. Our only complaint is that the bar does not stay open past midnight. Both times we stayed here we at functions that lasted until 11pm. By the time we returned to the hotel they were not serving food and getting ready to close the bar.
Date of Stay:
May, 2009
The location and room quality. Needing credit card though I asked phone to be disconnected and said I would not be eating in restaurant.
Date of Stay:
October, 2008
The Doubletree Lloyd center had everything that we needed including off street parking. I would stay there again.
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