Dodge House Hotel Dodge City Kansas KS. Best Hotel Deals & Reviews

Description:

The Dodge House Hotel and Convention Center is one of the finest facilities in Southwest Kansas. The hotel offers 108 sleeping rooms, restaurant, saloon, meeting and banquet facilities, indoor pool, hottub and sauna - all under one roof. The hotel with a tradition of the Old West. Come share our space and welcome the history of "The Dodge House"

Amenities:

Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Free Breakfast
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Meeting Rooms
Microwave
Multilingual Staff
Parking
Pets Allowed
Porters
Refrigerator
Room Service
TV
Wake-up Service

Check-in:

From 2:00 PM

Check-out:

Prior to 12:00 PM

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 3 reviews

Date of Stay: August, 2009

Let me start with the positive first. When we got to check in the desk clerk said the had over booked and they had given us an up grade same cost extra, Jacuzzi in the room, great My husband I were there to celebrate our 20th anniversary . We go to go to our room though entrances one, and the Cleaning staff are sprawled all over the steps blocking the way up, I asked if there was an elevator they said no. I motioned that I needed to get upstairs to my room not one of the four of them did not move just set there. Finally we tried to walk up he leaned a little bit. It was not easy to get by. Lazy and rude are the cleaning staff. Once we got to our room it was great. We decided to just stay and eat at the Hotel and go into the bar for drinks after, we had the Prime rib it was some of the best we ever had and the biscuit/muffin were the best. Lot of food for the money. We then went to the bar which was Gorgeous the bartender Dave was friendly the drinks were reasonable priced. We stayed for quite some time. Great time in the bar. The next day we got up early around 7 had our free breakfast which was included with room and went sight seeing. When we came back around 3 which is normal check-in time even though we were scheduled for 2 night when we got back to our room the bed was un-made our blankets gone and no towels. We went to the front desk to enquire why, Oh they were just busy but they are (meaning the maids) working on it. We said OK will have a drink in the Bar and wait, we waited about and hour and 15 minutes. Went back up and the just arrived to finish cleaning. Went back down to find out why, and the very incompetent ad some what rude clerk said Well it like I said before there busy. This was unacceptable, we asked to speak to the manager, she said he was with some one and would be with us in a minute. When the manager came he talked to the desk clerk for a moment, walked by us and in passing said my son will be down in a moment to talk to you. After a few minutes the desk clerk calls us up to the desk and hands the phone to my husband. My husband explained the situation and Austin the manager’s son said I will discount the room for you, but that is all he said. It was after 5 when we were able to get into our room. When it came time for check out the desk clerk was getting all the paperwork we mention the discount that Austin had said he would give us, she said no discount was on there she would have to contact the manager but he was not there yet. We said fine we eat and come back. When we came back the desk clerk said yes she talked to the manager (Austin’s dad) and that the upgraded room they gave us was for the problems we had. We said know that was already given to us prior to any problem. Perturbed the desk clerk, “well now I have to call and wake up Austin to see what he was going to do. When it was all said and done they knocked off $20 off our bill. If our room would have been ready at 4 I wouldn’t have even wanted that, We were not looking for a hand out, just good service which they could not supply. The customer service is the worst we have ever seen, especially in the management. To not even have the common courtesy to talk to us, but send his son and then he speaks to us on the phone. You have got to be kidding me. I would defiantly eat there and go to the bar. But that’s about it. The customer service is just Awful.

	Date of Stay: May, 2007
The dodge house was clean,and in a very appropiate area of town. However the upkeep lefted very much to be desired and did not meet the standards that we expected.

	Date of Stay: November, 2008
All in one motel. It was a little noisey. I would stay at this motel again.

See 9 Photos	User Rating 3.5 out of 5 See 3 reviews Dodge House Hotel Dodge City [] 2408 W. Wyatt Earp Blvd Dodge City, Kansas, United States
Description:
Amenities:

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