Custom House Hotel

272-283 Victoria Dock Road, London, England United Kingdom

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Book by Phone: 1800 666 2691

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Good, 7.4

Fantastic bar

Ample parking

Superb dining

2202 reviewsfrom verified guests

The Custom House Hotel is located in the London Docklands area. This location places this London hotel very close to the ExCel Center—only 300 yards away—and proximate to a major train station which connects directly to the extensive London tube system. The London Heathrow Airport is close by the Custom House Hotel and accessible by public transit.

The Custom House Hotel contains 278 rooms in total. Each has Internet connectivity available. There are options including superior twin and double rooms and some of the rooms include king-sized beds. Direct-dial telephone service and tea and coffeemakers are standard amenities.

The Custom House Hotel is provided with amenities suitable for both business and leisure travelers. There is wireless Internet service located throughout the hotel. There are 3 restaurants onsite including a Chinese diner. There is a pub onsite and there is parking available for a fee. The hotel can arrange laundry services and provide guests with access to the safe-deposit box. There are currency-exchange facilities available at this hotel.

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Air Conditioned, Non-Smoking Rooms, Cable / Satellite TV, In Room Movies, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, TV, Disabled Accessible Rooms, Disabled Parking, Wheel Chair Access, Towels, Shower, En suite, Private Bathroom, Cots, Pub, Coffee Shop/Cafeteria

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Safe-Deposit Box, Security Guard, Wake-up Service, Meeting Rooms, Laundry service, Photocopier, Desk, Direct dial phone, Facsimile, Exhibit Space, Luggage Storage, Designated Smoking Area, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site. Internet via modem/data port is available.

Parking

Paid parking is available.

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by Custom House Hotel...

What are your breakfast options?: Breakfast is served from 6:30am to 10:00am; we have a continental buffet at £5.95 which includes boiled eggs, canned fruit, bread rolls, tea, coffee, croissants, cheeses and cereals, and a full English buffet at £9.95 which includes all the above plus cooked breakfast, sausages, bacon, mushrooms, scrambled egg, beans and hash browns.
What transport is available to get around?: The tube is the best option to get across London. We are opposite the Custom House Station which runs on the Docklands light railway, on the main road.
What can I do nearby?: We are nearby the Excel Exhibition Centre. Also, we are about 15 minutes by tube to the O2 arena and Canary Wharf. We are about 45 minutes to an hour away from attractions such as Big Ben, a millennium wheel.
Do you have internet?: We have internet in all rooms operated by Ibahn; there are internet cables in all rooms, that is £6 for 1 hour use and £15 for 24 hour use.
Do you provide parking?: We have on-site parking which is £10 per night and operates on first-come, first-served basis. We have about 80 spaces.

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Verified Reviews™

A summary of 2202 guest reviews from verified websites only

Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

We found 128 reviews that said the bar had a great selection and atmosphere
Out of 31 reviews about the parking, 25 mentioned it being cheap and convenient
17 guests reviewed the toilet, 12 said they were unclean or not working
101 guests mentioned the restaurant in a review, 90 would recommend eating there
359 mentioned the cost of their booking in a review, 319 thought it was a fair price
Out of 362 reviews about room cleanliness, 349 said they were spotless