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Crowne Plaza West Hanoi

Lot X7, Le Duc Tho Street, My Dinh Commune, Tu Liem District, Hanoi, Vietnam

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Book by Phone: 877-816-1727

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Great, 8.7
Excellent service
Large rooms
Superb dining
14 reviewsfrom verified guests

Location
The hotel is situated in newest business district and is the lynchpin of the commercial and residential complex, only minutes away from the National Convention Center and the National Stadium. Noi Bai International Airport is approximately 30 minutes' drive from the hotel.
Facilities
This city business hotel was built in 2011 and has 393 guest rooms, including 40 luxurious suites offering modern and tailored business solutions for the discerning traveller. Guests are greeted in a lobby with 24-hour reception and check-out services, and here they may also make use of the currency exchange facilities, hotel safe, cloakroom and lift access to the rooms. Additional communal spaces include the cafe, bar, pub and restaurant, and conference facilities are of course also available. Internet access is provided throughout, and additional services include room service and a laundry service. Guests arriving by car may like to take advantage of the hotel garage.
Rooms
The tastefully designed, 34 m² rooms come equipped with high-speed Internet access, an iPod docking station and a radio. Each of the rooms has a spacious en suite bathroom with a hairdryer, separate bathtub and walk-in shower, and each has a double or king-size bed. Standard features of all rooms include a direct dial telephone, an LCD TV, ironing set and a safe. Refreshments and light snacks are catered for by the minibar and tea and coffee making facilities. Ergonomic floor-to-ceiling windows can be found in all rooms, and optimum comfort is ensured by the air conditioning and heating.
Sports/Entertainment
The hotel offers 13 private massage and spa treatment rooms, as well as a sauna, steam room and a hot tub for guests to relax in. The hotel has an outdoor swimming pool with a children's swimming area, along with a poolside snack bar where sun loungers and parasols are set out for guests' use. Those who like to keep active may enjoy the aerobics classes, or making use of the hotel gym.
Meals
A daily continental buffet breakfast is served, while lunch and dinner are served in buffet form, a la carte or from a set menu.
Payment
All major credit cards are accepted, including American Express, Diners Club, JCB, MasterCard and VISA.
Misc.
The full-service apartment is available for longer stays.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Kitchenette, Coffee / Tea Maker, Microwave, Hair Dryer, TV, CD Player, DVD Player, Disabled Accessible Rooms, Bathrobes, Shower, En suite, Private Bathroom, Cots, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Sauna, Excursions, Garden, Lake, Fitness Facilities, Steam Room, Massage, Pool Outdoor

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Safe-Deposit Box, News Stand, ATM / Cash Machine, Secretarial Service, Porters, Florist, Meeting Rooms, Laundry service, Shops, Computer, Photocopier, Desk, Direct dial phone, Ticket Service, Courier, Facsimile, Executive Floor, Luggage Storage, Designated Smoking Area, Shops in Hotel, Cell phone/mobile rental, Shoe Shine, Self Laundry

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking. Valet parking is offered at the hotel. There is an airport shuttle that runs from the hotel.

Check-in

From 2:00 PM

Check-out

Prior to 11:00 AM

Guest Reviews

A summary of 14 guest reviews
  • Approval We found four reviews that said the staff were helpful and polite
  • Approval Out of three reviews about room size, three said they were large
  • Approval Four guests reviewed the restaurant, three would recommend eating there
  • Disapproval Three guests mentioned the gym in a review, two felt it was small and lacking equipment
  • Approval We found two positive reviews of the hotel's beds
  • Approval Out of two reviews of the hotel's location, two said it's in a convenient spot

Read more guest reviews on the following websites

Guest Reviews

Crowne Plaza West Hanoi Great, 8.7
Cleanliness
Dining
Facilities
Location
Rooms
Service

14 guest reviews

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