Crowne Plaza Hotel Union Station Indianapolis

123 West Louisiana Street, Indianapolis, Indiana United States

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Book by Phone: 877 865 6582

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Very Good, 8.4

Great location

Stunning pool

Excellent service

304 reviewsfrom verified guests

This Indianapolis hotel is one of a kind. The Crowne Plaza Hotel Union Station Indianapolis is in the heart of the city and near the Indianapolis Zoo, Conseco Fieldhouse, Circle Center Mall, White River Gardens, and the Indianapolis 500 Racetrack. The hotel is smoke-free, and features a fitness center, indoor pool, 23 meeting rooms, and the Pullman’s Restaurant with mouth-watering Angus beef. Whether for business or pleasure, travelers appreciate the convenience of the Crowne Plaza Hotel Union Station Indianapolis, being 20 minutes from the Indianapolis International Airport.

In addition to the 273 luxurious guestrooms at the Crowne Plaza Hotel Union Station Indianapolis, 26 authentic Pullman Train Car sleeping rooms are available. The traditional guestrooms have contemporary styling, while the train cars are decorated and named after early 1900 personalities. Amenities include high-speed Internet, bathrobes, in-room safes, satellite television, and coffeemakers.

The Crowne Plaza Hotel Union Station Indianapolis is a unique blend of comfort and elegance. Housed in the first Union Station in America and listed on the National Register of Historic Places, guests are treated to something special. The atmosphere is light and services include room service, concierge, dry cleaning, gift shop, and babysitting.

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Air Conditioned, Non-Smoking Rooms, Refrigerator, Cable / Satellite TV, In Room Movies, Coffee / Tea Maker, Hair Dryer, TV, CD Player, DVD Player, Disabled Accessible Rooms, Disabled Parking, Wheel Chair Access, Bathrobes, Spa/Jetted Tub, Cots, Ice Machine, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Medical Assistance Available, Spa bath / Jacuzzi, Excursions, Fitness Facilities, Health Centre, Pool Indoor, Games Available

Services

Business Center, Concierge, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, News Stand, ATM / Cash Machine, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Photocopier, Desk, Facsimile, Ballroom, Exhibit Space, Shops in Hotel, Souvenirs/Gift Shop

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Valet parking is offered at the hotel. Paid parking is available.

Check-in

From 4:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by Crowne Plaza Hotel Union Station Indianapolis...

What are your breakfast options?: We have Pullman’s Restaurant & Lounge on property that serves a breakfast buffet or you can order off the menu. Breakfast is served from 6:00 am till 11:00 am. The breakfast buffet cost $14.29 plus tax per person.
What transport is available to get around?: We do have a hotel shuttle van that can drop & pick up within a 5 mile radius. We cannot guarantee the shuttle van since it is dedicated to our airline crew. We are in walking distance to a variety of shopping & restaurants.

For airport transportation, we recommend Carey Limo service (they offer share-ride shuttle service) and any taxi service.
What can I do nearby?: We have a variety of entertainment since we are located downtown.
Do you have internet?: We have wired internet access in our guestrooms & atrium at no cost.
Do you provide parking?: We offer valet parking at $27 per night or you can self park in the garage located in front of our hotel; the overnight cost for self-park is $22.

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Verified Reviews™

A summary of 304 guest reviews from verified websites only

Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

16 guests reviewed the parking, seven found it inconvenient, but nine disagreed
130 guests mentioned the hotel's location in a review, 129 said it was conveniently located
We found 16 reviews where guests said they loved using the pool
Out of 85 reviews of the staff, 81 said they were kind and polite
Ten guests thought the rooms were noisy
Eight guests mentioned the check-in/check-out process in a review, seven said it was quick