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Houston Hotels
Crowne Plaza Hotel Reliant Park Houston
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Crowne Plaza Hotel Reliant Park Houston
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User Rating
2.5
out of 5
See 51 reviews
Crowne Plaza Hotel Reliant Park Houston
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8686 Kirby Drive
Houston, Texas, United States
Description:
Amenities:
Description:
The Crowne Plaza Houston Medical Center is located in the famed Medical Center area of Houston and is literally across the street from the entrance to Reliant Park Sports and Entertainment Complex - home to Reliant Center and Reliant Stadium. Experience some of the events in Houston, such as the Houston Livestock Show & Rodeo, Offshore Technology Conference (OTC) or a weekend in Houston's fantastic Museum District. Minutes from the Galleria Shopping and Entertainment District, the thirst for bling can quickly be quenched in the many luxury stores. Steak houses, sushi, barbeque, Gulf Coast seafood, Indian and Persian foods are all available within minutes of the hotel, so no matter your taste, you will be satisfied with your choices. All guest rooms feature an ergonomic work station with high speed wireless Internet service, the Crowne Sleep Advantage Program, coffee makers, cable television. On-premise health facility and two outdoor swimming pools allow guests to maintain their routines while on the road. A business center allows 24 hour access for guests with computer or printing needs or just the desire to surf the Internet.With over 85,000 square feet of unique meeting and event space, you can host a special wedding, a reception or a business meeting and house all of your guests in this unique property. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
Location Description:
The Crowne Plaza Houston Medical Center is located in the famed Medical Center area of Houston and is literally across the street from the entrance to Reliant Park Sports and Entertainment Complex - home to Reliant Center and Reliant Stadium. Experience some of the events in Houston, such as the Houston Livestock Show & Rodeo, Offshore Technology Conference (OTC) or a weekend in Houston's fantastic Museum District. Minutes from the Galleria Shopping and Entertainment District, the thirst for bling can quickly be quenched in the many luxury stores. Steak houses, sushi, barbeque, Gulf Coast seafood, Indian and Persian foods are all available within minutes of the hotel, so no matter your taste, you will be satisfied with your choices. All guest rooms feature an ergonomic work station with high speed wireless Internet service, the Crowne Sleep Advantage Program, coffee makers, cable television. On-premise health facility and two outdoor swimming pools allow guests to maintain their routines while on the road. A business center allows 24 hour access for guests with computer or printing needs or just the desire to surf the Internet.With over 85,000 square feet of unique meeting and event space, you can host a special wedding, a reception or a business meeting and house all of your guests in this unique property. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
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Date of Stay:
June, 2007
The only real complaint as to the HOuston Grand Plaza hotel was the lobby and restuart area seemed to have been very conservative on the use of air conditioning. Warm all most stuffy. Very convenient to Reliant Park, Astrodome and Medical Center with shuttles running to all.
Date of Stay:
June, 2009
I loved the pool. That the housekeepers through away a notebook that I left in the room. Great service, accommodations. I would love to stay here again.
Date of Stay:
July, 2008
If you are having to go to MD Anderson, this is a very good place to stay. The shuttle service runs from 6:30 am to 9:30 pm. This was very convenient because we had to be at the hospital late sometimes. Plus we didn't have to pay for parking at the hospital. It cost 15 for valet. On the days we didn't have to go for test, we were allowed to be dropped off somewhere within a 3 mile radius. The Rice Viilage was one place we visited to shop and eat. The hotel is now the Crown Plaza. They are still in the process of upgrading the rooms. We stayed in building 3 on the first floor and it was very nice and quiet. The only problem is the bathroom is too small, especially for tall people over 6 feet. Their Breakfast Buffet was BIG and delicious. It was free for 2 people per room only though.
Date of Stay:
May, 2009
Even though it is old, it looked clean and updated. It smelled like an old building. Check-in was quick and efficient. Our room was updated and clean, although some concessions to economy were made in the bathroom. Overall, it was fine, and I would stay here again.
Date of Stay:
April, 2008
Where do I begin? The hotel was chosen for a convention due to its large meeting area and from what it appeared to offer online. Many of our associates arrived earlier in the week and had to be mooved from room to room since their air conditioning stopped working. About half of the guests were complaining that the toilets did not flush properly and nobody would swim since the pools and hot tubs were very murky. There were obvious signs of renovation going on everywhere. Maintenance crews were in plain sight during the day and there were bare studs showing on walkway halls, paint buckets in some hallways, tool noises during the day, etc. The good points are that the beds are also new and very comfortable. The food was not bad, and if you go to catch a football game, it is by far the most convenient hotel. However, we went for something other than football.
Date of Stay:
March, 2009
Beds were comfortable and clean. The parking was ridiculous situation and staff was not very helpful. I will definitely not recommend this hotel to anyone, the parking situation was ridiculous and everythime we left whether it was 15 minutes to an hour or more the spots would all be sold.
Date of Stay:
February, 2008
I picked this hotel, despite the overall bad reviews, because it was available, near the M.D. Anderson Hospital, offered a special medical patient rate, and offered free shuttle service to the hospital area. It is in the midst of a needed remodeling project, and was lacking in several ways. However, the friendly and helpful staff, and the special rate given was a definite plus. The carpeting was new, the room freshly repainted, and the beds comfortable. The room was on the small size, and the promised microwave and refrigerator were not present when we first checked in. However, a request brought us both appliances within 30 minutes. Also, the bathroom was on the smaller size, and there was no mirror other than the bathroom one. On the plus side, the complimentary full breakfast was very good. I would be willing to stay there next visit, but probably not at the full rack rate.
Date of Stay:
May, 2007
They were polite and nice in the bar. The filthy toilet basins and inability to get a room made up.
Date of Stay:
March, 2007
this hotel is the absolute worst place I have ever stayed at!!!!! The price was a 4star and the accomidations were negitive 10. I have stayed at a cheap hotel and had better service and nicer rooms than what we were given. We read the reviews and took a chance and wished we wouldn't have. I can not express how horrible our experience was! It took us 4 times of changing rooms before we finally found a room that was decent enough to even stay in. If you stay here GOOD LUCK!!
Date of Stay:
May, 2007
Location and price. Under renovation. Poor work out facilities. I had trouble upon check-in.
Date of Stay:
July, 2006
We recently stay for our family reunion when the rooms were originally blocked we were told they were in the middle of a renovation. Rooms were dirty, it smells moldy, mold growing in the carpet, ceiling tiles stained in rooms and throughout hotel, bathtubs not clean, broken doors to building, stacks of old mattresses sitting outside, staff not helpful Their website is very misleading.
Date of Stay:
April, 2007
The price was reasonable. Was dirty, run down, and under construction. Room not made up. Hotel lobby looked nice upon check in, however when got to the room level, was shocked because hotel was filthy, and under construction. Room was not made up, and had previous occupant's trash left behind.
Date of Stay:
November, 2005
Staff was nice. Room was not made up once, loud party in the hallway at 12 pm. I do not think I would be interested in staying there again.
Date of Stay:
September, 2005
Close to medical center. Somewhat old and run down. Good price. Convenient to medical center. Not a place I would want to bring my family, but adequate for a short stay.
Date of Stay:
August, 2005
Location Scummy Rooms, no way was this a 3 star Cosmetically, the first floor decor imbues a misleading quality of the hotel. The room was abused and overused, bathtub was worn, the beds....anyway, bottom line is this was the worst experience.
Date of Stay:
August, 2005
When we got there there was no air conditioning in the heat of Texas and no attempt was made to repair it. We did not stay at this Hotel and are attempting to get our money refunded. There was no attempt while we were there to repair the broken air conditioning in the 8 story monster. The temperature was about 90 degrees inside the hotel. We stayed around the pool while they said it was being repaired. I saw no repairmen working on the unit while we were there. I may have tolerated the hotel if they made an effort. You would rather face a grizzly bear than face my wife with her temper boiling.
Date of Stay:
July, 2005
The location was across the road from the Reliant Center and across Loop 610 from Astroworld. The pool was very nice. Carpets were worn and not well vacuumed. The check-in staff was painfully slow and inefficient. The whole place was run down. While the Park Plaza must have been a very nice hotel in its day, it is now terribly run down. Everything needs a good renovation. The carpeting was old, worn and dirty. The hall ceiling tiles were low, some were missing, and many were stained. When I moved a chair in the room, there was litter underneath. The cleaning staff had not vacuumed the hallways recently nor the room thoroughly. The check-in staff was the slowest I have ever seen. The check-in process was terribly inefficient. The best part of this hotel was its location and the pool area. The pool was large and also must have been a sparkling, pristine place in its hey day. I would not go to this hotel again, nor would I recommend it to friends or strangers.
Date of Stay:
July, 2005
Good location. Old hotel, dirty pool. Hotel is in a great location, but it is old and out of date, the pool looked dirty and had to change rooms 3 times. I would not stay at this hotel again if I had the choice.
Date of Stay:
June, 2005
Location, location, location. Access to room, staff was aloof Older hotel, though maintained moderately well. Interior needed upgrade in several particulars. Staff seemed uninterested (some, not all). Bar and restaurant were very good, better than hotel in general. Sound insulation was lacking, such that walking in room above was audible.
Date of Stay:
June, 2005
This hotel had some great history. We loved seeing the penthouse and reading about who all had stayed there. They need to vacuum around the edge of the walls. It could be cleaner.
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