Crowne Plaza Hotel O'Hare Rosemont Illinois IL. Best Hotel Deals & Reviews

Description:

New in 2009 - Brand New Guest Rooms and Suites! Located just 1.5 miles from O'Hare International Airport (ORD), the Crowne Plaza Chicago O'Hare is a hotel of remarkable value. All 503 guest rooms and suites are brand new! The rooms have been completely re-styled and are eco-friendly. Decorated with a delightfully rich design that is classic and comfortable, all of the furniture is custom made with the best materials and has been handcrafted by the finest of experts. The hotel boasts 55,000 square feet of meeting space that can accommodate groups up to 3000. Guests have easy access to downtown Chicago via taxi or the Blue Line trains. If you are flying into O'Hare Airport, the Crowne Plaza Chicago O'Hare provides complimentary transportation daily. We are located across from the Donald E. Stephenson Convention Center and Rosemont Theatre. Guests can enjoy a quick bite at the River Rock Deli, which offers a full breakfast buffet daily, as well as lunch and snack options. The hotel offers a bar and grill with great food and a fun atmosphere. An indoor pool, weight room, state-of-the-art Life Fitness cardiovascular showcase, business center and gift shop are all available on-site for your convenience. High-speed wireless Internet access is offered throughout the hotel for an additional fee. Whatever your reason for visiting the Chicago area, make the Crowne Plaza Chicago O'Hare a part of what will surely be a memorable time. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Amenities:

24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Connecting Rooms
Disabled Access
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Meeting Rooms
Microwave
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Swimming pool
TV
Wake-up Service

Check-in:

From 3:00 PM

Check-out:

Prior to 12:00 PM

Location Description:

5440 N RIVER ROAD, ROSEMONT, IL, 60018, US

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 26 reviews

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Date of Stay: July, 2009

The hotel is in the process of being remodeled, so our room was brand new and quite nice. I have not slept so well in months. They have new beds and provide a relaxation CD that really works. My complaints are it seemed that every day they forgot to stock something in the room. One day we were given only one wash cloth. The next day no coffee cups, etc. Also, perhaps because occupation rates are down during the remodel, there was little or no life at the hotel bar, etc. $4 is too high for a cup of coffee. Great location for conventions at Rosemont C.C.

Date of Stay: May, 2009

Rooms were recently remodeled. Free shuttle service took over an hour to come to airport, other hotels came around 3-4 times. Rooms remodeled, lobby, elevators, restaurants not remodeled, coffee/pizza/sandwiches very expensive, room overlooked roof air conditioning, and the free airport shuttle took 1-11/2 hours & 3 phone calls as all the other hotels came around 3-4 times while I was waiting, only one woman workingat front desk both days.

Date of Stay: December, 2008

It was a nice stay. I was there for 1 night and found the staff at the Crowne to be helpful. The airport shuttle service was great. Our room did need updating, but renovations are currently underway and we were told that they are scheduled to be completed by summer. I was there as part of a large group, and there were a couple of open common areas with seating which we enjoyed very much. The Deli serves tasty food but it is very pricey. I also enjoyed the food at Bar and Grille. If ever back in that area, I would definitely stay again.

	Date of Stay: June, 2008
Overall, Crowne Plaza was a great hotel, just a 1/2 mile walk to the trains which got us to town in 40 minutes (definitely worth the discount). The only downfall was that our reservation had guaranteed us a refridgerator and a microwave. Neither appliance was available for our stay. You may want to be precise when making future reservation with this hotel.

Date of Stay: February, 2009

This hotel by far has the worst layout and setup of any hotel I have ever encountered. I travel a lot for work and I have a lot of experience with hotels, so for this one to stand out really means something. They are in the far suburbs of Chicago, yet they charge you $18.00 per day to park in their parking lot. This could possibly be understandable if there was a space crunch in the area, or if the parking area was extremely convenient....of which neither apply. The parking area is mostly uncovered, and in the far back side of the property. It literally takes 10 minutes to walk from the parking lot to the elevators. You have to walk all the way to one corner of the building, and then down a very long exterior corridor before you even get inside the building...and I stayed during the winter...very cold outside. O)nce you reach the building you have to walk down two more extensive corridors before you reach the elevators to get to your room. Again, if this hotel were in heart of downtown, this set up and parking fee would be acceptable, but it's in a far northwest suburb of the city. The hotel is undergoing a renovation currently, so I will not give them bad marks for the bleach stained carpet, and antiquated equipment because they are obviously in the middle of replacing them. I would suggest however that this place needs to eb torn down and redesigned from scratch. I only encountered two other hotel guests in my one week stay, so they are obviously running their business off by the setup they have, and the other two guests I spoke with said they would never be back either.

	Date of Stay: May, 2009
Early morning construction, barley working vending machines & far away parking. The staff is friendly if you actually talk to them. The owner does not take the customers welfare into consideration. Room response may not happen at all, you will have to go to the front desk for any item or service. Over all, I do not recommend the Crowne Plaza for any Priceline customers.

Date of Stay: August, 2007

This hotel is an older hotel. However, it is very conviently located next to the Rosemont Theater. There is a free shuttle from O'Hare whih is nice.The room that was origially given to us was a non-smoking room which smelled like an ashtray. It was obvious that more than one or two cigarettes had been smoked in that room. We were given a different room. The AC in that room was very loud. The temperature for the water in the shower was difficult to work with. You had to turn the hot all the way up with no cold water on inorder to get warm water. The ice machine on the 9th floor was not working. The carpet in the hallways is badly worn and is buckling in many places. The temperature in the halls was very hot. I do not believe they even had AC on in that place.Overall, this is a much older hotel that the competitors in he immediate area. I would recomment that you stay at either the double tree or embassy suis next door which are similarly priced.

	Date of Stay: April, 2008
The Crown Plaza in Rosemont, was a pleasant hotel. The rooms were clean and there were many dining options. Parking is quite expensive and very limited-first come first serve. The parking area does not have easy access to the building, either.

	Date of Stay: April, 2009
Very comfortable bed, friendly staffs. $20.00 a day parking.

	Date of Stay: July, 2006
My first trip to chicago, was a blast. The Hotel is great. Close to the Airport, shuttle service is great. mostly the service was on the money. staff very helpful. I am definetly staying there again.

	Date of Stay: July, 2007
A nice hotel, close to the airport,room was clean and lots of room, bathroom was a little cramped, shower worked great, did not care for the small faucets at the sink overall the room was good. As for the food and drinks they were way over priced

	Date of Stay: April, 2009
It's location to the airport. Hotel was overall very nice and the staff for the most part was nice.

	Date of Stay: June, 2006
We've stayed in nicer Crowne Plaza's but this was convenient to O'hare and shuttle service was top notch. Showers were the downfall in room. Water temp hard to control and faucets falling apart.

Date of Stay: May, 2007

There seem to be a lot of overcharges at this hotel. This is the second time I've stayed there. The first time, I was charged for 4 nights of parking (at $18/night) when I was only there 2 nights, and they tried to charge me more for my room rate. They tried to charge me for a bottle of water, which I never drank. As I was checking in and out, other people were having issues with being overcharged for parking, etc. The hotel itself is nice, but closely scrutinize your bill and be prepared to argue overcharges.

	Date of Stay: December, 2008
Helpful staff and quality surroundings. Construction noise at 8am. A good place to stay for the money. The staff was friendly and helpful, and even moved my room twice after placing me where I could hear the construction in the mornings. They were accommodating and had good location relative to O'Hare and Blue Line.

	Date of Stay: November, 2008
$18 for parking at an airport hotel was too pricey. Bathroom was seriously out of date for a Crown Plaza. I've stayed in many Crowne Plazas and this one was by far the worst.

	Date of Stay: October, 2008
The location was the main reason. The parking area for our rental car was far away. The hotel ambience was not the scale we expected. If you are in a hurry and don't mind standard hotel rooms and lobby, this hotel is quite acceptable.

	Date of Stay: October, 2008
Easy to check in. Parking was hard to find in their lot, very crowded. Convenient airport location, in house restaurants, but uncovered parking lot behind the hotel is a challenge in inclement weather.

	Date of Stay: October, 2008
Helpful andfriendly staff, property was clean and well kept.

	Date of Stay: October, 2008
Good location. Dated rooms. Room was very old looking and had terrible lighting.

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See 33 Photos	User Rating 3.0 out of 5 See 26 reviews Crowne Plaza Hotel O'Hare Rosemont [] 5440 North River Road Rosemont, Illinois, United States
Description:
Amenities:

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