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Chicago Hotels
Crowne Plaza Hotel Metro Chicago
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Crowne Plaza Hotel Metro Chicago
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User Rating
4.0
out of 5
See 61 reviews
Crowne Plaza Hotel Metro Chicago
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733 West Madison
Chicago, Illinois, United States
Description:
Amenities:
Overview:
The diversity and strength of this city stands all around the centered Crowne Plaza Hotel Metro Chicago, offering guests of all purposes a privileged launching point into all sectors of the Windy City. This Chicago hotel is snuggled in just a few blocks from the bustling business and commercial districts, while in the opposite direction, the shopping, entertainment, historical, and theater districts beckon to the leisurely visitor. The Navy Pier, the Magnificent Mile, the Art Institute, Sears Tower, and Water Tower Place are just a few of the destinations within steps of the lobby doors.
O’Hare Airport is within 20 minutes' drive of the Crowne Plaza Hotel Metro Chicago, which offers valet parking for a fee and easy access to public transport.
Each guestroom at the Crowne Plaza Hotel Metro Chicago offers valet laundry, small pet occupancy for a fee, room service, cable television, wireless Internet access, CD players, coffeemakers, and climate control.
The Crowne Plaza Hotel Metro Chicago is modern and colorful, offering such amenities as an onsite restaurant, a bar and lounge area, a health club, and a fitness center.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Connecting Rooms
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
TV
Valet Parking
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
we were located close to downtown and was able to get around easily.
Date of Stay:
June, 2009
Excellent fitness room. Friendly staff, comfortable room, outstanding fitness center and great for business travelers.
Date of Stay:
August, 2008
My family spent the weekend going to Wrigley during the day and Jersey Boy's at night. The location was excellet for transportation to the game and close enough to walk to Michigan Ave. We took the train to Chicago and were able to walk to the hotel. We were charged for valet parking but they gladly removed it after being informed that we did not have a car. The rooms were comfortable and service was good. However, we were not very demanding as we spent little time at the hotel.
Date of Stay:
July, 2009
Internet access & great security system for elevators
Date of Stay:
May, 2009
I did not like the hotel at all. Cleanness. Rooms had used cigarettes in the balcony and windows frames. It was a total disappointment! I came in late for the check in and the front desk clerk assigned me 2 separated rooms, both were smoking rooms. I was forced to split the family during the whole stay. Additionally, the hotel was hosting a national convention. This alone made our family stay very uncomfortable as we had to explain our 2 older children the nature of the convention in a way they could understand it. Net, it was probably the worst ever family vacation we have had!
Date of Stay:
March, 2008
My husband, my friend, and I drove out to Chicago to pick up two vehicles we had purchased. We are from MI and didnt arrive in Chicago until 3:30 AM and we stopped at about 5 hotels trying to find a cheap but clean hotel for the night cause we were only staying in the room a few hours. Everywere we went was either booked or outragous in price, and one hotel told us they would have to charge a late check in fee of 50! Finally I went inside the Crowne Plaza, and the night desk attendent said he only had a King bed room available. I told him there were 3 of us and we needed two beds. He happily gave us a roll out bed free of charge and the price of the room was very reasonable! When we saw the room I was amazed at the trendy decor and how clean and beautiful the room was! There was a balcony were you could walk out on. The bed was absolutly AMAZING and the most comfortable bed I had ever slept in!! (my husband agrees!) They had alot of little extras in the room which was nice lke a sleeping mask, bottled Aquafina, LOTS OF PILLOWS very soft ones! I do agree about the valet being 35 that is a bit high, and my husband owns a valet company, but parking in Chicago is very expensive no matter were you go. Overall the staff was friendly and the hotel was VERY NICE. My husband and I are actually leaving today to Chicago to pick up another car and I will be going to the Crowne Plaza again tonight! :)
Date of Stay:
June, 2009
the rooms were very nicely decorated! i would so visite again! thanks
Date of Stay:
May, 2009
Very willing to help in many situations. Nothing. Perfect for what we were using it for. Made up short vacation on the spur of the moment.
Date of Stay:
August, 2007
This hotel charges * per night for parking, with no other options for parking. This was not explained to me when booking the room. The hotel was full and when leaving I called for a bellman 30 minutes in advance, as suggested. After 35 minutes I called again and was told a bellman would be "right up". After 20 more minutes I finally carried my own luggage to the lobby. While in the elevator I was with 2 bellman going down to the lobby with no luggage! The bellman and service employees must ride the same elevators as guests so much delay in elevator service. They obviously don't have enough elevators.
Date of Stay:
May, 2009
Enjoyed the hotel. Was there for a conference. Bad side is that it isn't right downtown. It's close, but you have to take a taxi to get around. Good side: clean room, nice beds, free internet.
Date of Stay:
May, 2009
Check in staff was very accommodating.
Date of Stay:
December, 2006
The staff at this hotel is just remarkable. They went out of their way to make sure that everything we needed was taken care of. The decor of this hotel is very edgy and contemporary and designed for your total comfort. I would definitely return the next trip to Chicago. Make sure you try the chocolate martini in their Martini Bar. Dine the restaurant in the hotel is a definite must, or there are 10-15 other restaurants to choose from only blocks from the hotel.
Date of Stay:
May, 2009
We had to call a few times about technical issues in the room. There is only valet in and out parking, and, when you walk out the door you can see your car (less than 50 feet away, valet parking not needed, but no choice.
Date of Stay:
April, 2009
The location employees very helpful as it was my first time in Chicago. Nothing. I would and have told how great our stay was to family and friends.
Date of Stay:
April, 2006
Be Warned! Price on this hotel is misleading since the valet parking is 35/night and it is mandatory!
Date of Stay:
April, 2009
Room was ok I got it on a package deal so i don't know what I paid exactly. but not worth more than $150 a night.
Date of Stay:
April, 2009
Comfortable, convenient and clean. Nice place, very clean and friendly staff.
Date of Stay:
April, 2006
The price on this hotel is deceptive. They charge $35/day for valet parking and you don't have a choice. Even if you park your car it is $35/day. Seems pretty outrageous.
Date of Stay:
July, 2008
The hotel was very comfortable and chic.
Date of Stay:
April, 2009
Contemporary room layout and design. Parking prices not included and expensive . Most of the Hotel Staff were very friendly, the woman at the counter for check-in was not very friendly. You could hear some noise through the walls from the next room, for instance the blow dryer. But, the rooms were decorated nicely. The front Lobby was not very impressive compared to the pictures online. However, the rest of the hotel was very clean. Security was great, keys needed for elevators.
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