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Cromwell (Connecticut) Hotels
Crowne Plaza Hotel Hartford Cromwell (Connecticut)
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Crowne Plaza Hotel Hartford Cromwell (Connecticut)
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User Rating
3.5
out of 5
See 68 reviews
Crowne Plaza Hotel Hartford Cromwell (Connecticut)
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100 Berlin Rd.
Cromwell (Connecticut), Connecticut, United States
Description:
Amenities:
Description:
Welcome to the Crowne Plaza Hartford - Cromwell. We are excited to have you stay with us where the hospitality is timeless. One of the first 'CT Green Lodging' Certified hotels! Experience the comfort and charm of ®The Place to Meet®. We are centrally located off both I-91 and Route 9. Nearby attractions include The CT Convention Center, Wesleyan University, Foxwoods Casino, Mohegan Sun Casino, Newington Skate Arena, Champions Ice Rink, Lake Compounce Theme Park, & Six Flags New England. Minutes away from Downtown Hartford, we are just steps away from major corporations such as Aetna, Zygo, Pratt & Whitney, Northeast Utilities, UTC, & Henkel. Whether on business or pleasure, relax in our beautiful Tropical Solarium with indoor heated pool and Jacuzzi. Take a sauna after working up a sweat in our state-of-the-art fitness facility. Experience our ®Sleep Advantage Program® with our spacious, relaxing guest room feature beds. You will sink in seven layers of comfort and get a complimentary sleep amenity package. The Crowne Plaza Hartford - Cromwell boasts 30,000 sq. ft. of flexible meeting space with 23 meeting rooms and a 9,112 sq. ft. ballroom. Wireless HSI is available throughout all public spaces. Dine in Sheffield®s Restaurant offering American cuisine serving breakfast, lunch and dinner and a fabulous Sunday brunch. Room service available with your favorite food and drinks. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Connecting Rooms
DVD Player
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Swimming pool
Tennis Courts
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
Location Description:
100 BERLIN ROAD, CROMWELL, CT, 06416, US
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Date of Stay:
June, 2009
Everything. Nothing. The bed was very comfortable. The hotel was very quiet and pleasant to be in. It was clean and close to everywhere we had to go. We will recommend this hotel to our friends and family for their stay.
Date of Stay:
September, 2008
The Hotel was very nice, the room was large and the king sized bed very comfy. Great water pressure in the shower. The work out room is modern and spacious. The pool area is beautiful. If you get the chance to dine in, try the soup at Sheffields. I had the tomato and the split pea and both were delicious!
Date of Stay:
May, 2009
The desk clerk in the morning was exceptionally friendly. The price (through Priceline) was quite reasonable. The location was some distance from where we were visiting. The room was clean and inviting. Staff was exceptionally friendly.
Date of Stay:
August, 2008
I stayed at this hotel in august, and although the hotel itself was fine, the service is not great. First, I had ordered a package that included breakfast and they did not give me a breakfast voucher so I went I went down in the morning for breakfast they were all confused. THEN, I had prepaid for the room through Travelocity, however, they wanted my credit card for incidentals. Then they charged my card for the amount of the room, so I am now being charged twice for the same night's stay. Luckily I had noticed this on my credit card statement. I called the hotel on THREE separate days trying to get in touch with someone to refund me the amount of the room. I kept getting told to call back the next day and the last person SAID it was going to be refunded and I checked my credit card transactions and it hasn't be refunded. I was tired of spending all this time calling them back and getting the runaround so I filed a dispute through my credit card so THEY could try to get my money back. now it's in dispute...over a month later. Choosing to stay at this hotel has created such a headache! Spare yourself the trouble of staying here because their staff is non-responsive to your problems.
Date of Stay:
May, 2009
Location to Middletown. Inner courtyard rooms suffer from noise from the pool area.
Date of Stay:
May, 2009
The bed. The television, internet, no refrigerator. The hotel is fine for a night or two but is not ideal.The internet service is not reliable. The television is outdated and the reception is poor. The bathroom is much too small and cramped.
Date of Stay:
May, 2009
Comfortable beds - clean room. Unattractive entrance area.
Date of Stay:
April, 2009
Convenience, refrigerator in room, nice painting above bed, and nice towels. Windows don't open, bathroom was cramped, bed linens cheap and itchy, soaps cheap, TV no contrast Its okay. Not my favorite, but okay for the price.
Date of Stay:
April, 2009
Located near Wesleyan University and our room overlooked the lovely pool. Weight room equipment was not well-maintained. This lovely hotel was only a short drive to Wesleyan University, where we were visiting. My son appreciated the free WiFi in the room and full range of cable channels. It had a great pool and the staff was very accommodating.
Date of Stay:
April, 2009
Staff was very helpful and accomodating. Especially housekeeping. Convenience of the elevator. Very good stay. Will definitely stay again when I go back in March.
Date of Stay:
April, 2009
I liked that there were restaurants close by. Didn't like the hotel menu/restaurant. Good location; close to several restaurants. Clean. Free parking; plenty of handicap parking. Quiet away from pool area.
Date of Stay:
April, 2009
The flowers/ plants in the lobby were sensational! I was very pleased with this place, the heater worked perfect, it was quiet and a very good, safe experience! The special relaxation treats were perfect for a tired traveler!
Date of Stay:
March, 2009
Spacious rooms and free WiFi throughout the hotel. Most of the food I had in the restaurant wasn't that good. Nice hotel with a great staff. Restaurant doesn't have the greatest food but their chicken tenders are a safe bet.
Date of Stay:
March, 2009
The front desk staff! The paint around the pool was cracked in places.
Date of Stay:
January, 2009
Location to the highway. No electricity in room when I arrived, toilet kept running. I would not recommend this hotel to friends. The staff was not pleasant at check-in, the room was no where near 3-star, the toilet was running forever, the electricity didn't work at all when I got there, and it took 20 minutes to get it on. This is after a 9 hour drive.
Date of Stay:
October, 2008
Price. The decor was old and not sufficient for business needs. The Inn is ok if you cannot find another place.
Date of Stay:
October, 2008
I'm definitely satisfied with the entirety of my stay. The hotel is conveniently located right off the highway (I-91). The room was very clean and well-appointed. I was surprised to see a refrigerator and microwave. Free high speed internet was definitely a plus. The work area was amble and had a very relaxing work chair. The bed was very comfortable. The room service was extremely reasonable and surprisingly very good. But I can honestly say I had no issues with this hotel. With that in mind, I would definitely recommend this hotel to anyone.
Date of Stay:
September, 2008
Great roast beef sandwich from room service. Very dated.
Date of Stay:
May, 2008
Clean approachable staff. Small bathrooms. Stairwells need painted, cleaned. My family had a wonderful visit at the Crown Plaza in Cromwell, CT. Located in an excellent safe area with easy access to major roads. We are looking forward to our next visit.
Date of Stay:
February, 2008
Beds are comfortable. Wireless internet signal is weak in most of the hotel. Front desk staff competence questionable. Rooms could use renovation. Building layout not real accommodating. TV's are old and they do not have any premium channels. Wireless internet is free, but not a good signal in most rooms and areas of hotel. Beds are comfortable. Liked that they have small market next to front desk.
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