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Cleveland (Ohio) Hotels
Crowne Plaza Hotel Cleveland (Ohio)
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Crowne Plaza Hotel Cleveland (Ohio)
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User Rating
4.0
out of 5
See 211 reviews
Crowne Plaza Hotel Cleveland (Ohio)
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777 St. Clair Avenue
Cleveland (Ohio), Ohio, United States
Description:
Amenities:
Overview:
The Flats Entertainment District and the Lake Eerie beaches are within steps of the Crowne Plaza Hotel Cleveland (Ohio), offering a privileged launching point to all visitors, from the business traveler to the leisurely guest. The important districts of the city are within a short distance for the working person who needs access to the financial, government, and commercial sectors. Local dining and shopping are a few of the most frequented pass times in the area, as are the many nightlife and live music venues. Destinations include the NASA Glenn Research Center, Don’s Lighthouse, Jacobs Field, Gund Arena, Cuyahoga County Fairgrounds, Cleveland Metroparks Zoo, the Rock and Roll Hall of Fame, and Great Lakes Science Center.
Car parking is available onsite at the Crowne Plaza Hotel Cleveland (Ohio), while foot touring and local transport are frequent here.
24 hour room service is available in all guestrooms at the Crowne Plaza Hotel Cleveland (Ohio), as are spacious working desks, high speed Internet access, valet laundry, luxury appointments, and cable television.
The Crowne Plaza Hotel Cleveland (Ohio) houses a restaurant for guest convenience, as well as a bar and lounge area, generous meeting facilities, 24 hour reception, a swimming pool, and a fitness center.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Disabled Access
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Massage / Beauty Centre
Parking
Porters
Restaurant
Room Service
Safe-Deposit Box
Security Guard
TV
Valet Parking
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
October, 2008
I would not reccomend using room service unless you want to wait a long time, and then only get parts of your order.
Date of Stay:
May, 2009
Hotel staff was responsive and courteous.
Date of Stay:
July, 2008
We did a lot of research before we made our selection. We wanted a nice hotel in downtown Cleveland, but not as pricey as the Ritz. We were very happy with the hotel and our experience. We asked for a romance package and a room in one of the upper floors with a nice view of the lake and cityscape. We loved our room, the bed, the view, the bathroom was so clean it looked like a brand new hotel. The package included free parking (otherwise 16) and 2 free breakfast vouchers at their restaurant. The breakfast was a large buffet that we enjoyed. Our only downside was that there was no pool or hot tub. We did use the fitness center and thought that was nice also. We went on many walks during our stay to various places of interest downtown and to the pier at sunset. We never felt that our safety was at risk and everthing we needed was within walking distance.
Date of Stay:
October, 2008
Desk staff at check in was extremely rude. The hotel restaurant was understaffed and several other patrons waiting left before being seated, as well as us.
Date of Stay:
May, 2009
Bed was comfortable and room was spacious. The television channels focused too much on sports. We were very pleased with this hotel. It was clean, made checkout easy. It was convenient to Cleveland Clinic, but much more affordable than the on campus hotel.
Date of Stay:
May, 2008
This was my first time in Cleveland. I plan to return in mid-June for another long weekend. I was pleasantly surprised to find my bank right at the corner so I was able to get cash quickly. The shopping center at the corner of St. Clair Avenue was wonderful--I bought some nice things for my mother. I took walks in the afternoon and felt quite safe. I loved the Rock and Roll Hall of Fame--anyone visiting should check it out. The food was great in the hotel, I ate there three times. Other times I ate at a place recommended by the front desk--sorry the name escapes me right now, but I plan to eat there again in June. The hotel shuttle personnel were very accommodating and timely in picking us up from dinner. Room was nice and the maids friendly. I actually booked my return visit the night I left. Overall, I loved it and going back soon.
Date of Stay:
September, 2008
The hotel is near Browns stadium and easy in and out for games.
Date of Stay:
May, 2009
Location. Hallways in need of renovation, breakfast not included. Great location, nice rooms, corridors need renovation, worth the price paid, but not more.
Date of Stay:
February, 2008
Over all, when first entering the hotel it was very nicely kept, very pretty and went right along with the rock and roll hall of fame style. The lobby was quite impressive as well as the staff. They were very nice and useful when it came to good places to eat. The shuttle was also wonderful taking us to dinner and picking us up rather than paying for a cab. The only complaint that I really have was that we were promised this "sleep bag" that was suppose to contain some lavender spray for aromatherapy and some other things to go along with it that we never saw. The hallways on the 8th floor seemed sort of drab and run down, they needed just a little bit better up keep. But the bed was FANTASTIC and very very comfortable. I would stay again if it were just for sleeping in that bed:o) I would stay here again for the most part.
Date of Stay:
June, 2008
Crowne Plaza Hotel Cleveland City Center was in a good location and the rooms were nice.
Date of Stay:
May, 2009
Excellent location and extremely friendly staff. Could have better access to taxis.
Date of Stay:
October, 2007
The room was nice and the staff friendly. However, the windows were busted out of my vehicle. Even though parking is managed by a security post, they claimed no responsibility. They put plastic on my windows and tried to send me on my way. I had to stay extra days while my vehicle was being repaired. I had to end up being very confrontational to get any response from the hotel. They finally comped one night of my stay and the parking fees. Two nights at the Crowne Plaza ended up costing me 2300.
Date of Stay:
March, 2008
Located near all the local atractions.
Date of Stay:
May, 2009
The location was perfect for an Indian's game. We wanted that star rating as it should've had a pool and they did not. Which was disappointing. It was a clean and friendly place.
Date of Stay:
October, 2007
Great location. Service was friendly & accomodating. You could see the stadium from the room.
Date of Stay:
August, 2007
Friendly staff.Great room.Fine food.I will be back.
Date of Stay:
April, 2009
Room size and amenities. Parking garage, parking garage staff, anddesk lady (very fake). It's a nice location. It seems to be in the middle of everything. The room was very clean. Parking is 18$! Very negative aspect. The parking garage employee was a little rude and the desk lady was overly sarcastic fake in trying to be nice and professional - almost condescending.
Date of Stay:
May, 2007
There was a disgusting smell in the hallway on the ninth floor. Thank goodness it did not come into the rooms. We went to breakfast on Saturday morning in the hotel dining room. We waited 10 minutes to be seated and no one even approached us. As we looked around the room we saw more people sitting there with no food than there was people eating. We left and went to the front desk. We were referred to a little restaurant called Addys that was about five minutes from the hotel. They were short staffed but the food was good and the single waitress was very apologetic about the wait.
Date of Stay:
April, 2009
Location. Noise from elevator staff. The staff was friendly & efficient. The valet parking was perfect since I was traveling alone.
Date of Stay:
April, 2009
The room itself was lovely and the shuttle service around downtown was great.
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