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Edmonton Hotels
Crowne Plaza Hotel Chateau Lacombe Edmonton
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Crowne Plaza Hotel Chateau Lacombe Edmonton
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User Rating
3.0
out of 5
See 35 reviews
Crowne Plaza Hotel Chateau Lacombe Edmonton
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10111 Bellamy Hill
Edmonton, Canada
Description:
Amenities:
Overview:
The Crowne Plaza Hotel Chateau Lacombe Edmonton is situated ideally for business or pleasure. Guests of the hotel will be able to enjoy nearby proximity to downtown Edmonton as well as numerous restaurants and shops. The theatre district is only about a quarter of a mile from the hotel. Other nearby attractions includes Edmonton Valley Zoo, Fort Edmonton Park and Muttart Conservatory.
The airport is only 20 miles from the Crowne Plaza Hotel Chateau Lacombe Edmonton, while the railway station is situated only about a mile or so away. The local highways near the hotel make it easy to get around the city.
All of the guestrooms at the Crowne Plaza Hotel Chateau Lacombe Edmonton are comfortably equipped with amenities such as in-room movies, individual climate control, in-room safes, mini-bars, ironing sets, satellite TV and coffeemakers. There are 307 guestrooms available at the hotel.
Numerous amenities are offered onsite at the Crowne Plaza Hotel Chateau Lacombe Edmonton, such as a bar, a revolving rooftop restaurant, conference room and fitness center. The hotel also offers room service, concierge services, babysitting services, currency exchange and dry cleaning.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Connecting Rooms
Disabled Access
DVD Player
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Mini Bar
Modem / Data Port
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Tour Desk
TV
Valet Parking
Wake-up Service
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Overall rating
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Date of Stay:
July, 2009
I have stayed here before and for the price, its a great hotel for downtown location and comfy beds. The hallways need updating (looked like Miami Vice!) and are a bit smelly. Housekeeping staff was great, as was the pub staff. For the price, I'd stay here again.
Date of Stay:
April, 2009
The staff at front desk were super awesome! The furniture/decor in room felt old and really worn out. Overall, the service at this hotel was exceptional! Our check in and conversation with front of house staff was so amazing. However, the room felt very old & dingy, the covers on the chairs were worn and dirty, wallpaper was peeling in places and overall there was an old-smell in the room. The bed was so hard and uncomfortable. Not a horrible stay, but certainly not worth.
Date of Stay:
February, 2009
Booked this hotel on their website, the site made it look great. Once in the room, the carpet was lifting throughout the room, wallpaper was peeling off the walls, the windows were so filthy you could hardly see out of them. Parking was deplorable, and there was a charge for parking in the attached parkade ($10.00/night). The TV was a crappy old 26", the enamel on the bathtub was peeling off. I've stayed in nicer value priced motels. Paid $* plus parking, plus tax, Over $*dollars and I would have had a nicer room in a $* motel Horrible rip off.
Date of Stay:
September, 2007
I selected this location because of it's proximity to several meetings I had in the area. Overall great experience; the entire hotel could use some updating though, great location, friendly staff. I had breakfast in the dining room, excellent view but food was definately over priced for what you got. Overal nice hotel and I would recommend it to anyone.
Date of Stay:
March, 2009
Fantastic location, view and simple elegant rooms. Difficult to access with public transportation.
Date of Stay:
October, 2008
We liked the classy look of the hotel and all its amenities. Parking is not that good but the daily charge is fair. The only problem is that the washroom fan wasn't working and that's not acceptable. There wasn't a small fridge provided although there was room for it. We asked for a small fridge at the reception desk and this lady said one would be brought up immediately. It never came. Otherwise our hotel experience was good. Loved the view of the city from our room. Loved the restaurants on site. We would stay again for sure.
Date of Stay:
June, 2007
Assigned non-smoking room was formerly smoking; unfortunately it still stank. Customer service was excellent though not effective for diminishing the smell. Otherwise the stay was fantastic; nice firm bed, cable, clean bathroom with good shower, nice view of the River Valley. Use the parking lot beneath the building for 8/day. Restaurant upstairs is overpriced but the view of the city is worth it. Convenient and safe location with nice staff; I highly recommend this place.
Date of Stay:
March, 2009
Comfortable and clean room, friendly staff. Fitness room cold, Cardio equipment was a little out dated. The hotel has a great location. Room was warm, comfortable and roomy. Staff was helpful and friendly.
Date of Stay:
October, 2006
The parking is horrific, if you get a cofort suite its not that nice, furniture is clearly old and our room was not that clean, but movie selection was amazing, very secure hotel and friendly service.
Date of Stay:
February, 2009
We loved the little extras at this hotel, sleep therapy kit etc., fitness centre was excellent I was surprised to find there wasn't a pool.
Date of Stay:
November, 2008
Free wireless internet. Bathroom not very clean and the rooms need better soundproofing. The staff was friendly and helpful. The downstairs restaurant's food was pretty good, but the service was horrible. The room was comfortable, however it was quite dated. My batroom should have been cleaner. Chips were flaking off the tub and the ceiling had a few cracks.
Date of Stay:
October, 2008
Close to Rexall centre. Old bathroom and tub. Good location and easy to find. Moderate hotel.
Date of Stay:
October, 2008
We loved the location. The revolving restaurant was great and the staff was all friendly and helpful. The hall on the floor we stayed on was a little long in the tooth. The rugs were stained and well worn. We believe that the hotel is undergoing upgrade. We were very pleased with this hotel . The location, revolving restaurant, staff and bed all exceeded our expectations.
Date of Stay:
August, 2008
It is right downtown allowing for quicker trips anywhere in the city. They charge customers for parking over and above the room rate at the end of their stay. The lobby is nice and clean, however the age of the hotel is apparent once you see the rooms (i.e. worn and soiled hallway carpets and old wooden doors with a 1 inch gap between the bottom of the door and the floor. I was also very annoyed when I received a bill for parking at the end of my stay for $9.00 a day that we were never told about. The high end restaurant also closes early if they are slower a result we missed out on two events that we wanted to go to as decided to try this restaurant.
Date of Stay:
July, 2008
Convenient to the metro; good views from the room. Grungy and old fashioned lobby and hallways. Not worth the money. Large roomy room, free coffee machine (actually decent coffee); free internet was a bonus (brought my own cable). Great location to LRT and restaurants. Downtown is kind of dead though.
Date of Stay:
May, 2008
Friendly staff. Room wasn't the cleanest. I liked the hotel very good service! And as well very friendly staff.
Date of Stay:
April, 2008
Nice view, close to mall, clean. The bed was very uncomfortable because it was so hard! Did not get much sleep. The hotel was beautiful and clean. It is close to the mall, good location. However the bed was really uncomfortable, so much so, we had sore backs the next day. We tossed and turned all night and could not get comfortable. Very tired in the morning. I was very disappointed and will not return again.
Date of Stay:
January, 2008
The city view was very impressive and the location was very convenient. The maintenance in the hotel was not very well done or up to date. The hotel overall is comfortable, the bed was excellent and in the end, a good sleep is the most important part for me. I did get the impression that the maintenance plan was following the old adage "if isn't broken, don't fix it." There were parts of the hotel that had been repaired, but the repaired part did not match with the rest of the decor. A creative renovation plan could easily make this hotel a 2.5 star to a 3+ star rating in my book.
Date of Stay:
January, 2008
The fitness room is great. Probably best hotel gym in the city. The decor of the rooms and the hotel in general is extremely outdated! The good: 1) The bed is comfortable and the sleep aid program with the CD and the lavender linen spray were nice touches. 2) A printed list of the TV channels. Simple yet helpful! 3) The fitness room has brand new equipment. Probably best hotel gym in the city. 4) Free wired/wireless internet. The bad: 1) The decor of the hotel and the rooms are extremely outdated. The decor just screams out "80s" in a bad way 2) Low grade toilet paper: can't believe a 3 star hotel would use such terrible toilet paper. Even mall public washrooms have better toilet paper! 3) Why are there plastic cups instead of actual glasses in the room?
Date of Stay:
December, 2007
Very helpful with every request. Nothing. The hotel staff was so very willing to assist with our requests and went out of their way to accommodate us. They had 3 huge weddings to look after and still, they were calm, friendly and fantastic! Would highly recommend Chateau Lacombe to friends!
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