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Albany (New York) Hotels
Crowne Plaza Hotel Albany (New York)
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Crowne Plaza Hotel Albany (New York)
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User Rating
4.0
out of 5
See 217 reviews
Crowne Plaza Hotel Albany (New York)
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40 Lodge Street
Albany (New York), New York, United States
Description:
Amenities:
Overview:
Situated centrally within the downtown area of the city, the Crowne Plaza Hotel Albany (New York) is within walking distance of such attractions as the Pepsi Arena, the Capitol Building, the Empire State Plaza, and the Palace Theater. Within minutes of this Albany accommodation, guests will find the college district, including the University of Albany, the College of Saint Rose, the Siena College, and the Rensselaer Polytechnic Institute.
Valet parking is available at the Crowne Plaza Hotel Albany (New York) for guest convenience. The Albany International Airport and the train station are both just minutes away from the accommodation.
Guestrooms available at the Crowne Plaza Hotel Albany (New York) provide such amenities as complimentary wireless Internet access, upgraded bedding, satellite television with on-demand movies, work desks, irons and ironing boards, coffeemakers, and private bathrooms with hairdryers.
The Crowne Plaza Hotel Albany (New York) provides guests with access to an array of modern amenities. Guests will be able to make use of two restaurants, a banquet hall, and a selection of meeting rooms, an Irish pub, and a fitness center. Additionally, the hotel offers wireless Internet access throughout the facility, a Jacuzzi, an indoor swimming pool, a gift shop, and a laundry service.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Connecting Rooms
Disabled Access
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Massage / Beauty Centre
Meeting Rooms
Microwave
Mini Bar
Modem / Data Port
Multilingual Staff
News Stand
Parking
Porters
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 4:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
October, 2008
The hotel is nice, and well kept, but they claim to have executive suites when really they have a normal room with a chair and desk.
Date of Stay:
June, 2009
Convenient to downtown Albany. Rooms were not on par with rating. Although convenient to the areas that I need to frequent, the hotel rooms did not reflect the star rating. The bathrooms were very small and the water pressure was bad. The furnishings/amenities in the room were dated. The room was not nearly worth the price compared to other places that I have stayed at a similar rate.
Date of Stay:
January, 2009
It was a decent stay. The hotel did not validate parking. The room was alright and the bathroom was small. The television in the room only got 10 stations. The staff was excellent - In fact, when I asked them to call a cab for me and it was going to be a 30 min wait, the airport shuttle driver drove me to my destination. There was construction going on and I was told there is always construction going on. I stayed there for its location though, which was perfect.
Date of Stay:
May, 2008
Stayed at the Crowne Plaza overnight midweek. The room was super clean and the bed was one of my best night's sleep. It's located right downtown so it was also in walking distance to several restaurants, although I ended up ordering room service...the wings are awesome! Staff was very courteous. Highly recommended.
Date of Stay:
April, 2008
The Crowne Plaza in Albany was very nice. Great Location, beautiful view overlooking the capital. Only l blk away from the Empire Plaza. Staff was very courteous.
Date of Stay:
June, 2009
Hotel was very clean, interior design was very appealing. Coffee stand in lobby was staffed inconsistently & by inexperienced personnel. Good for business travelers in downtown.
Date of Stay:
August, 2007
Staying at the Crown Plaza was the highlight of the best weekend I have had all summer. The friendlyness, service and over all attidude of all the people is just beyound words. I just wish we were able to stay another night so this experience could last longer. I have been telling others about the the time we spent in Albany and our stay at the Crown Plaza.
Date of Stay:
March, 2008
I thought the staff was very warm and friendly. . . as they were always willing to please and offer assistance.
Date of Stay:
June, 2009
Free internet wireless-rare for a business class hotel. This would have been an overpriced property if not for Priceline. It is the only business-class hotel in downtown Albany. It is also one block from the state capitol building and near a restaurant district. The staff was friendly and helpful, the property clean and well located.
Date of Stay:
July, 2006
Just one block downhill from the historic capitol, two from the court of appeals, the hotel was great for a NOW conference of almost 1,000. The staff was very caring. The beds were the best! They had seven layers including two mattress pads, a sheet of brushed cotton, and a duvet. If this weren't enough, the hotel provides a radio/CD combination with a sleep-inducing CD. The gym and pool are two levels below the lobby and visible from the lobby atrium. The rates were reasonable for a quality hotel
Date of Stay:
September, 2007
The Crown Plaza in Albany center was very comfortable, easy to find and extremely clean. We booked the hotel because of how close it was to the Pepsi Arena. The access to the hotel was centrally located close by were shopping and alot of ammmenties. I would definitely recomend this hotel to anyone.
Date of Stay:
May, 2009
Convenient location to downtown; shuttle service offered. Room had peeling paint and stained carpet. Although conveniently located, the hotel is in dire need of a spruce up -- the rooms had peeling ceiling paint and unsightly stained carpeting. Generally understaffed, the one clerk I did interact with was perhaps the most surly and rude that I've ever uncounted. He may have been new to the job, but that's no excuse for his short-tempered remarks about everything from his own hotel staffing situation to Priceline issues to giving walking directions. I'd pass on staying here again.
Date of Stay:
June, 2006
The Hotel was easy to find. The rooms are pretty spacious. They need to put some air freshners in the rooms. My room smelled musty. Some of the staff was a little unfriendly. Otherwise pretty nice stay.
Date of Stay:
September, 2007
The Crowne Plaza, Albany, was very clean and friendly and pleasantly appointed throughout. Beds were very nice but the room needed another table where there was a large area to one side of the TV that was wasted space. That way, a second or third person in the room would have a place to use like the desk and chair on the other side of the TV. That would be my only suggestion.
Date of Stay:
April, 2009
Location. Rooms could use updating. Overall a pleasant experience.
Date of Stay:
May, 2006
I stayed here for a week for business. The room was kept clean, the fitness center was well-maintained and the staff was very friendly. Best of all they had everything a travelor needs to sleep well: comfortable beds, relaxation cds, eyemasks, linen spray, ear plugs and soft night lights. I have never slept so soundly in a hotel.
Date of Stay:
September, 2007
Everyone was extremely helpful. They noticed that my children were exhausted so they checked me in very quickly. They helped me order room service since the kitchen was closed and made arrive very qickly. I would definately stay there again.
Date of Stay:
April, 2009
The accommodations and the broken gym equipment.
Date of Stay:
August, 2007
The staff at the Crowne Plaza Albany went out of their way to take excellent care of us. The room was very clean and nice as we have come to expect. I did find that the bed linens and blanket weren't as soft as I'm used to with Crowne Plaza hotels. I was totally satisfied with everything else.
Date of Stay:
January, 2009
Excellent view of the NYS Capitol Building. No entrance between covered garage and the hotel. The lobby and staff at check-in were impressive - courteous, attentive, and efficient. Despite having 15 floors, the elevators always seemed to be right there. I had to pay extra for overnight parking in the covered garage but, found out the next day, that they don't even have a parking attendant there by Sunday at noon. The breakfast buffet was adequate but, had some stale muffins - which our waiter replaced when we pointed them out. He did make a special trip to let us choose the fresh ones before he put them out. Overall, I enjoyed being downtown and I would stay here again.
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