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Grand Rapids Hotels
Country Inn & Suites Grand Rapids
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Country Inn & Suites Grand Rapids
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User Rating
4.0
out of 5
See 29 reviews
Country Inn & Suites Grand Rapids
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5399 28Th Street
Grand Rapids, Michigan, United States
Description:
Amenities:
Overview:
Ideally situated, this Grand Rapids accommodation is close to the Van Andel Arena, DeVos Performance Hall, the Centerpointe Mall, and the Woodland Mall. Within easy reach from the Country Inn & Suites Grand Rapids, guests can visit the Roger B. Chaffee Planetarium and the Grand Rapids Children’s Museum. Visitors will find many fine shopping, dining, and entertainment opportunities close by.
The Country Inn & Suites Grand Rapids is located just off Interstate 96 at the 28th Street exit, and is four miles from the Gerald R. Ford International Airport. The hotel provides a complimentary airport shuttle.
Guest rooms at the Country Inn & Suites Grand Rapids provide free high-speed Internet access, telephones with free local calling, in-room coffee makers, and cable TV.
Guest amenities at the Country Inn & Suites Grand Rapids include a complimentary Continental breakfast served daily, a weekday happy hour (Monday-Thursday) featuring hors d’oeuvres, freshly popped popcorn, and various other snacks, free parking, and free newspapers in the lobby. For relaxation, guests can take advantage of the heated indoor swimming pool and whirlpool. To maintain a fitness regimen, there is an on-site fitness center. Business travelers can take advantage of the well-equipped business center. Pets are allowed.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Meeting Rooms
Microwave
Modem / Data Port
Parking
Pets Allowed
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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reviews
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Date of Stay:
July, 2009
Hotel hidden behind the Meijers, not good signage, but once I found the hotel, great value-not 5 star but clean and comfortable
Date of Stay:
June, 2009
We greatly enjoyed the convenience of the breakfast area and good food. Makes traveling much easier. I would gladly stay at this hotel in the future. The room was clean, the bed was comfortable and the pool looked inviting. The employee's at the front desk were very pleasant and accommodating. Thank you for the nice stay.
Date of Stay:
April, 2008
Wonderful staff gave me a discount because I had to wait while they dealt with a problem another patron was having. I didn't have to ask for the discount. Cookies, popcorn, books and candy in the lobby. Breakfast great belgian waffles, sausage, eggs, etc. The breakfast area is very small only six tables, they have 88 rooms. I believe they were booked solid. Plan on eating in your room. Location a little odd you have to go thru a store parking lot to get to it, but it is visible from the expressway. Rooms were clean but modest. Pool is small but keeps the kids busy. A few expenisve hotels in the area but this was the only one that offered breakfast and a reasonable price. They allow pets if you have pet allergies you may want to pick another place.
Date of Stay:
June, 2009
Nice hotel, Stff were helpful, but manager was nasty. I called from about 20 miles away to get specific directions (which exit to take) and the person answering the phone didn't know. They are one block off the highway. I arrived at 2:00 in the morning, dead tired, I had booked a non-smoking room and when I opened the door, the smell of cigarettes almost took my breath away. I called the front desk and after much hemming and hawing, I was moved to another room. The next morning, as I was eating breakfast, the manager found me and told me I had to move to another room as the one they put me in was booked. Can't it wait until I finish eating??? Of course, the hotel manager's excuse was that I had booked through a "third party" online and it was "their fault" I was put in a room that reeked. The facilities were nice (the place was new after all), but there were a lot more hotels of the same caliber all over the area. I will definitely think twice about using this chain.
Date of Stay:
May, 2009
Breakfast. Dirty bed cover.. Nice place, worked well for our family.
Date of Stay:
July, 2006
Only one complaint but it's important. Even after requests I couldn't get the carpet vacumed. Location is great, pool very nice, the desk help is wonderful and a great free breakfast. I would recommend to anyone.
Date of Stay:
May, 2009
there is a big grocery store right next door and you and walk there. the place is also close to drive to any store, restaurant. if you are looking for a place to have a comfortable night of sleep, this is the right place. Next morning, you can enjoy a free breakfast with a few options, eggs, sausages, waffles and the regular milk and cereal stuff. there is a computer set up in the reception area. the so called free wireless internet is not so good. I had trouble to login. the tv is quite small and there are a few channels to watch. But again, if you are looking for a comfy place to sleep, it should not matter that much.
Date of Stay:
May, 2009
Clean, good location, and friendly staff. I can't think of anything bad to say! Perfect location just off the freeway, clean and friendly staff, wireless access - everything a business traveler needs!
Date of Stay:
April, 2009
Two queen beds. Cramped breakfast area - it was packed with people.
Date of Stay:
April, 2009
Value. Quality versus cost. Someone left a dog behind in a room below me that was barking.
Date of Stay:
April, 2009
Clean, easy access. Breakfast bar area too small. Very clean, nice staff, easy access and affordable. Great place if traveling with children.
Date of Stay:
March, 2009
A great place to stay, everyone that works there was nice during out stay and will be back again.
Date of Stay:
March, 2009
The staff was very friendly and I always saw the staff picking up and cleaning. It was a nice hotel for a family to stay. There was nothing I did not like. Overall, I would recommend this hotel to friends and family.
Date of Stay:
February, 2009
Good location. Staff did not follow through with promise to send up an ozone machine to help mitigate the terrible tobacco smell. Non smokers should never be forced into smoking rooms. It is unhealthy and we spent a sleepless night, after which we had to launder all of our clothes and travel bags.
Date of Stay:
November, 2008
Service was excellent and the accommodations exceeded our expectations. Nothing. Excellent hotel and would go there any timeI go to Grand Rapids, MI.
Date of Stay:
October, 2008
This motel met all of my expections of what a motel should be.
Date of Stay:
July, 2008
The pool area was not overcrowded and the buffet breakfast was very good. We ended up in a smoking room for some reason and bought deodorizer to make it livable.
Date of Stay:
May, 2008
Great desk help & use of brunch room for family game time in evening. Nothing. It was beyond greatest expectations. Very courteous, friendly, large clean room, wonderful brunch, clean and nice outdoors with good landscaping and annual flowers, picnic table and outdoor chairs to use.
Date of Stay:
May, 2008
It was very convenient to local attractions, had a hot tub, and we were happy to hear they allow pets. It was hard to figure out how to get to it - we could see it, but weren't sure how to get to it.
Date of Stay:
May, 2008
The price was reasonable and had a nice breakfast. We unexpectedly spent a second night in a suite, the pull out couch would be rated -1, and the roll away was almost as bad.
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