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Queenstown Hotels
Copthorne Hotel and Resort Queenstown Lakefront
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Copthorne Hotel and Resort Queenstown Lakefront
See 10 Photos
User Rating
4.0
out of 5
See 19 reviews
Copthorne Hotel and Resort Queenstown Lakefront
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Cnr Adelaide St & Frankton Road Private Bag Queenstown New Zealand
Queenstown, New Zealand
Description:
Amenities:
Overview:
The hotel is located on the shores of Lake Wakatipu, and is close to Queenstown's center. The Copthorne Hotel and Resort Queenstown Lakefront is also close to many of the most popular ski fields located in Queenstown. Those staying at the hotel will be able to find many other activities in the area including horseback riding, jet skiing, rafting, bungee jumping, and more.
The airport is located only 8 km from the Copthorne Hotel and Resort Queenstown Lakefront , making it just a short trip by car. Guests can find public transportation that can take them to the airport and to other locations around the area. They will be able to reach some locations on foot.
The in room amenities found at the Copthorne Hotel and Resort Queenstown Lakefront include features such as minibars, refrigerators, phones, iron and ironing board, tea and coffee making facilities, and high speed access to the Internet.
Guests at the Copthorne Hotel and Resort Queenstown Lakefront will be able to enjoy a drink at the onsite bar and then dine on New Zealand style cuisine at the onsite restaurant. The hotel also offers other amenities such as conference rooms for business meetings.
Amenities:
24 Hour Reception
Airport shuttle
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Microwave
Mini Bar
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Spa bath / Jacuzzi
Swimming pool
Tour Desk
TV
Wake-up Service
Check-in:
From 12:00 PM
Check-out:
Prior to 11:00 AM
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User Reviews:
Rating out of 5
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Service
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Overall rating
Based on
19
reviews
Date of Stay:
February, 2009
Location, facilities, friendliness, cleanliness. I liked everything. Great location, clean, friendly staff.
Date of Stay:
April, 2009
Good sized room, good parking facilities
Date of Stay:
February, 2009
In general, the hotel is very well located, new and very clean and comfortable. The breakfast is adequate, but not outstanding. The bar and restaurant area is superbly sited, but more could be made of it to make it attractive to guests. A hotel of this standard would benefit from gym facilities and the charging system for use of internet seems rather petty. That said, we were pleased with the room.
Date of Stay:
January, 2008
Beautiful and convenient location. Property upkeep. Staff was very helpful and competent.
Date of Stay:
February, 2009
We were upgraded to a Lakeview Room which was lovely. Rooms spacious and modern. Easy walk into town.
Date of Stay:
January, 2009
Excellent hotel, however, the staff do need to understand their role is to assist patrons, not simply have job. This is more likely a reflection on the attitudes of the predominately young people employed, but it does show a lack of training from the corporate management of hotel chains that have failed to produce staff who look to serve their patrons in the hope of return visits. An example come to mind. Blinds faulty as a result of housekeeping malfunction. I left it to see what would happen, obviously not reported or followed up. I had to report and ask for probelm to be fixed yet staff were in there on two occasions to 'clean up' and didn't take it upon themsleves to ensure their guests room was up to standard. These are matters of training and the prevailing Generational culture that could be improved. It is not a reflection upon the Hotel which was otherwise very well appointd and suited us very well.
Date of Stay:
February, 2009
Helpful staff, the group of international friends we were travelling with were impressed with the lake views
Date of Stay:
November, 2008
I had booked a Lakeview room and the view was excellent. Rooms are also spacious.
Date of Stay:
December, 2008
With a cheap rate through [website] this was a great deal. A 5 minute walk from the town but still a good location. Comfortable rooms and very helpful staff it is a nice place to stay. Especiall suit couples
Date of Stay:
December, 2008
Only niggle was parking. There are very few spaces and we had to park in the street. Otherwise it was all good.
Date of Stay:
November, 2008
Very helpful staff really enjoyed stay
Date of Stay:
October, 2008
Very hand to town centre and lovely garden setting!
Date of Stay:
August, 2008
At top of hill about a 15 walk to town / Rooms clean but can be hard to get to as building is on slope and walk to room can be long. / Parking is an issue on one park operational due to furniture in other car park may have to de ice your car if outside! / Breakfast choice average / Dinner meals poor dont recommended eating in too expensive and lack flair for the price. /Staff great very fiiendly
Date of Stay:
July, 2008
copthorne in christchurchis airport is very good.
Date of Stay:
June, 2008
Good middle-of-the-road hotel with nice views of the lake if you're lucky. Friendly staff.
Date of Stay:
March, 2009
New Rooms and very nice view... Overall Satisfied...
Date of Stay:
January, 2009
Price was higher but this may probably be on account of busy season. The staff at the hotel were exceptionally efficient and courteous. I had some problem when I returned to the room late one night and found the flush not operaing. On reporting the matter to the front desk they immediately took action to check the problem and then to shift me to another room. It was a very pleasant stay.
Date of Stay:
November, 2008
Average 3.5 tourist class hotel, Room is comfortably appointed but bathrooms need renovation. often has large groups of coach travellers. Easy walk into Queenstown (down hill).
Date of Stay:
September, 2008
English comprehension was a little lacking on the front desk. The room the second night was wonderful. Both rooms were lacking light bulbs that worked.
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