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Buffalo (New York) Hotels
Comfort Suites Buffalo (New York)
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Comfort Suites Buffalo (New York)
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User Rating
3.0
out of 5
See 44 reviews
Comfort Suites Buffalo (New York)
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901 Dick Road
Buffalo (New York), New York, United States
Description:
Amenities:
Description:
Easily accessible via the New York State Thruway (Interstate 90), Comfort Suites Buffalo Airport offers courtesy shuttle to the Buffalo Niagara International Airport, 24 hours a day on demand. Once you arrive at the Comfort Suites Buffalo Airport, you can enjoy a deluxe complimentary continental breakfast served each morning in the hotel lobby. For the health conscious, the Comfort Suites has a full fitness and exercise room, indoor pool, and Jacuzzi. There are two meeting rooms available for groups up to 25 people. Kids 18 and under stay free. Comfort Suites offers free shuttle service within a five-mile radius of the hotel; this would include the airport, American Pride, and Galleria Mall. Within ten miles of the hotel are the Buffalo Museum of Science, Broadway Market, Buffalo Zoological Gardens, Eastern Hills Mall, Buffalo Sabres, Buffalo Philharmonic, Dunn Tire Park, Erie Basin, Glen Oak Golf Course, and Ralph Wilson Stadium. Every room is equipped with microwave, coffeemaker, iron and ironing board, hairdryer, air-conditioning, clock radio, dataport, voicemail, free newspaper, free local calls, and cable television. Free overnight parking is available to guests of the hotel during their stay.
Overview:
Business Travelers Will Appreciate That This Buffalo Hotel Provides Access To Copy and Fax Services. All Rooms Have Two-Line Data Port Telephones and Voice
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Banquet Facilities
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Connecting Rooms
Disabled Access
Dry Cleaning
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Massage / Beauty Centre
Meeting Rooms
Microwave
Non-Smoking Rooms
Parking
Pets Allowed
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
TV
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
August, 2008
The hotel had no elevator! We had to lug our heavy luggage up the stairs. The hotel staff did not offer to help. The driver to the airport was very friendly and helpful.
Date of Stay:
June, 2009
The workout room. The inconsistency of their shuttle pickup policy. You can hear planes take off till about 11:00 PM and also starting at 5:30 AM. Not a good place for sleep.
Date of Stay:
August, 2008
I've always felt that the people of Buffalo supplied most of the warmth of this old city, and my stay at the Comfort Suites Buffalo near the airport confirmed that in spades. You really don't expect much more from an airport hotel than a bed for the night. This hotel has a nice little indoor pool (which I did not have an opportunity to use), a nice spacious room with a jacuzzi, and a nicely set up and palatable breakfast bar. But it was Matt and the rest of the staff who really connected. It was a pleasure to chat with them, and when I asked about a place to get dinner (one of the failings of the place is that there is no proximate dining at night), Matt volunteered to give me a ride to a nice local restaurant (spot on) and gave me his card to call for a pick up after. Business traveling is a drag, but some people you meet help make you feel welcome. These folks and this place did that for me.
Date of Stay:
March, 2008
X", front desk staff was abrupt and not very helpful.upon asking for a local map, was told they didn't have such a thing yet another employee found me a local map which was just what we were looking for. Hotel cleanliness okay but the parking lot was needed to be plowed (cleared) to allow vehicles to drive safely and be able to park within space alloted.
Date of Stay:
June, 2008
This hotel is very nice and clean, but is in the direct path of airplanes taking off so it is very loud. There are many other hotels located near the airport but are situated behind it or out of the direct path of the planes so are much quieter. If you don't mind listening to planes take off every few minutes, the hotel is great. Anyone that came to visit thought we had a great room compared to their hotel.
Date of Stay:
May, 2009
Quiet, convenient, clean and great breakfast. Pool was dirty and hot tub was not working. Hotel was very great for an overnight and if you have other activities in the area.
Date of Stay:
August, 2008
The hotel itself looks nice, but looks can be deceiving. The first room given to me had not been cleaned by housekeeping yet, so back down to the lobby to get a new room. They didn't believe me and actually accompanied me back to the room to see that it was in fact not clean. Not a good start. Then I got a clean room that was in pretty good shape. The hotel itself is not a bad facility (except for the pool), but if you care AT ALL about customer service... avoid this place like the plague. It doesn't exist.
Date of Stay:
March, 2008
X", front desk staff was not very helpful. upon asking for a local map, was told they didn't have such a thing yet another employee found me a local map which was just what we were looking for. Hotel cleanliness okay but the parking lot was needed to be plowed (cleared) to allow vehicles to drive safely and be able to park within space alloted.
Date of Stay:
October, 2007
The airplanes from the airport took right off over the hotel.
Date of Stay:
April, 2009
Refrigerator and microwave convenient for business travel. Workout facility was great. Breakfast wastop notch. I would consider the hotel to be extremely peaceful and quiet. I was impressed with the signage posted throughout the hotel, asking travelers to keep their noise levels down in the hallway. Clearly, they take constructive criticism seriously. The internet strength was fast with absolutely no interruption to my service. The breakfast had hot and cold items, pastries, cereal and fruit. Again, much better than most hotels. The workout facility was superior to other hotels that I have visited. The refrigerator and microwave in the room took my stay to the next level, LOVED it! I will return. The bed was very comfortable. The room was clean. This is a great hotel and far exceeds its value when considering the cost.
Date of Stay:
July, 2008
The staff were rude, and unhelpful. There was a bug in the bathtub. The room smelled funky, a little like mold. Floors in the lobby were dirty when my family was checking out. Garbage, not picked up, and was overflowing out of the cans outside the hotel. My 10y/o son, who is usually a trooper and doesn't seem to ever care about much of anything summed this hotel up quite nicely, "Dad, this place is nasty!"
Date of Stay:
December, 2007
In my travels to Buffalo, I will not stay in this hotel again. The room itself was ok. My issue was with the staff. I was awakened by a call from the front desk at 3 am. The hotel employee told me that they had received a complaint that I was being loud. He rudely told me to hold down the noise. I told him that I had been sleeping and that I was not making any noise. As I was trying to return to sleep, I received another call from the front desk. This employee was equally rude. He told me that he had received two complaints from a lady saying that I was talking in my room. He said she had an early flight and that I needed to be considerate of her. I tried to explain that I had been asleep, I was traveling alone, and I did not have the TV on. He rudely raised his voice and told me to just hold the noise down. At this point, I was so mad that I could not return to sleep. This was a terrible night in this hotel. I was truly disappointed that the staff did not properly investigate the source of the noise. I was also disappointed with the overall tone of their phone calls. Upon checkout, the staff was only slightly apologetic. As a result, they ended up with two dissatisfied customers instead of one.
Date of Stay:
August, 2007
The rooms were exceptionally comfortable and spacious. Shuttle service was great, and location was convenient to travel and entertainment. The breakfast was excellent as well.
Date of Stay:
October, 2008
Great value and location. Very good breakfast. Very convenient and satisfactory. Room was spacious.
Date of Stay:
June, 2008
Horrible room. Had vomit all over the place! Staff couldn't care less if you were dead or alive. I will never stay at this place again.
Date of Stay:
August, 2007
We chose this hotel because we were to begin our AMTRAK train trip from Buffalo. The location for all forms of transport is great, and the hotel staff will shuttle you to both the airport and train station.Our room has a king size bed, a sitting area and a microwave oven! It was clean and had everything we needed except a lift. Our suitcases were quite heavy, so the upstairs room was not as convenient as a downstairs room would have been. Staff were, however, helpful in getting the bags up the stairs.We were surprised to have breakfast provided. It was generous and there were hot & cold items. It was good.
Date of Stay:
July, 2007
I have already recommended this hotel to a friend and cannot stop raving about the friendliness of the staff and the comfort of the hotel. I would there again in a heartbeat. The use of the shuttle was also good.
Date of Stay:
October, 2008
Close to airport, shuttle was great, nice room. No elevator, non smoking hotel, but the room smelled like it used to be smoked in. Great hotel for the price, close to the airport. The shuttle was very fast! Employees were very friendly and helpful. If you have a lot of luggage it is tough with no elevator but the employees were willing to help. Nice and clean, updated room.
Date of Stay:
June, 2007
This hotel was very easy to get to off of the highway and close enough to Buffalo to make for an easy drive. Great staff, great stay, etc!
Date of Stay:
September, 2008
The complementary breakfast had a variety of items. The room was large. The room was really stuffy and smelled funny.
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