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Asheville Hotels
Comfort Suites Biltmore Asheville
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Comfort Suites Biltmore Asheville
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User Rating
3.0
out of 5
See 94 reviews
Comfort Suites Biltmore Asheville
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890 Brevard Rd.
Asheville, North Carolina, United States
Description:
Amenities:
Description:
The award winning Comfort Suites at Biltmore Mall and Estate has been fully remodeled in 2008 offering whirlpool suites. Hotel offers discount Biltmore Estate tickets and free full hot breakfast with sausage, eggs, biscuits/gravy, hot waffles and more. Many fine restaurants and lounges on site. All rooms are large suites and have free wireless high-speed Internet, refrigerator, microwave, coffee and iron/board. Free business center. Coin laundry, seasonal heated pool with mountain view, fitness center, newspaper and evening cookies. Tour group friendly. Coupons can be used by walk-in guests only and are based on availability. All Comfort Suites are smoke free. Pet accommodation: 20.00/night per pet. Pet limit: 2 per room, maximum 20 pounds.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Microwave
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
Attractions:
'Unto These Hills'
Apolo Flame Pizza
Asheville Civic Center
Asheville Mall
Biltmore Estate
Biltmore Grande Stadium
Biltmore Park Town Square
Blue Ridge Parkway
Botanical Gardens
Broadmoor Golf Course
Carl Sandburg House
Carrabas Italian Grill
Cataloochee Ski Area
Cherokee Indian Reservation
Chick-Fil-A
Chili's
Chimney Rock Park
Cinebarre
Cradle of Forestry
Folk Art Center
Grandfather Mountain
Great Smokey Mt. Railway
Great Smoky Mt. Nat'l Pk, NC
Grove Arcade
Harbor Inn Seafood
Harrahs Casino
Historic Biltmore Village
Historic Downtown Asheville
Ingles Deli
J&S Cafeteria
Lake Lure
Little Caesar's Pizza
Long Horn Steakhouse
McCormick Field
Mcdonald's
NC Arboretum
Olive Garden
Orange Peel
Pack Pl Ed Arts/Science Ctr
PF Chang Bistro
Pisgah National Forest
River Ridge Mall
Ryan's Steakhouse
Sliding Rock
Smith-McDowell Museum
Stone Ridge Tavern
Taco Bell
The Cliffs at Walnut Cove
Thomas Wolfe Auditorium
Thomas Wolfe Home
Vance Birthplace
White Water Rafting
WNC Agricultural Center
WNC Farmers Market
Wolf Laurel Ski Resort
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Date of Stay:
June, 2009
my pet-friendly room was spotless!
Date of Stay:
June, 2009
The breakfast was great! Bagels, eggs, and sausage! Asheville seems very dog friendly! We were not! There were lots of families there. Also, lots of dogs. Some barked at inconvenient hours. Not really expecting to see so many dogs in that whole city!
Date of Stay:
February, 2009
In my mind a suite is a combination of 2 or more rooms (not counting the bathroom) that involves a "living area" and "sleeping area" separated from each other, usually by a door. I got here and found two beds, an uncomfortable 6' sleeper sofa, one desk chair (not a lounge chair), desk and a small coffee table in a room only slightly larger than a usual standard room. I asked the clerk and was told that what I have is precisely a suite and all their "suites" are like that. So if you want a SUITE or you want something comfortable to sit in, you don't want Comfort Suites. I consider my self tolerant and will cope with most anything, but I will NOT stay here again.
Date of Stay:
May, 2008
The hotel has been remodeled, so dont pay attention to any of the review from 2007 or early 2008. I feel we got a lot for the money while staying here. The location is absolutely the best with mountnain views, and a major regional shopping mall on the same lot. There were abundant restaurant choices adjacent in walking distance to help tame the cost of fuel during a family trip these days. The bathrooms were beautiful, and the pool terrific. I would stay again and definetely recommend. It is a very hihg quality Mariott or Hilton level hotel, so rest assured, you will get high quality accomodations. The hotel has higher room prices on the weekends when the Biltmore Estate tourist's flow inn, so book early!
Date of Stay:
May, 2009
Had a wonderful time. Bed was comfortable, nice whirlpool. Will need to return to the Biltmore Estate to see more and will return to Comfort Suites for the stay.
Date of Stay:
June, 2009
Location and cleanliness. I was very pleased with this hotel. It had everything I need for a weekend trip and the continental breakfast was very good.
Date of Stay:
December, 2008
Great trip. Bed was wonderful...nice and fluffy. Would return to the Hotel.
Date of Stay:
April, 2008
A brand new hotel. Completely remodeled, with raised wood picture frame paneling in lobby. A fantastic and refreshing change from before when we stayed. Free full breakfast with alot of choice. On mall premises so the kids had a place to visit when we were at the hotel. I will always stay her when visitng to Asheville. The hotel was very pleasant and the price was worth it -- which is rare in hotels. Location was convenient to Biltmore Estate, with discounted tickets at the front desk to save us to cap it all of.
Date of Stay:
May, 2009
Our stay at the comfort suites was excellent. Located close to all the attactions. Breakfast was great although you had to wait for a place to set at times but still good.would recommend the place to anyone.
Date of Stay:
May, 2009
The beds were exceptional. The warm breakfast was a disaster at 9 AM. Everything warm gone. One girl to try and refill unsuccessfully! Yes, there was a crowd of people, but there needed to be a better way to refill food. Eggs, sausage, grits, gravy, bagels were all gone when I arrived. Coffee was out. A huge line was waiting to make waffles the only warm alternative. The girl trying to help everyone was most kind and apologetic, but it was impossible for her to meet our needs alone. Have no idea if she ever refilled things I had cold cereal and left!
Date of Stay:
October, 2008
The hotel definately had a stale odor to it. There was not enough room in the breakfast area but the food was okay, not horrible..but not the best. The elevator was always very busy. The website information was incorrect. We were overcharged and management refused to speak to us. Very rude staff and does not know much about the area. We called corporate office and their 100% satisfaction guarantee is to offer coupons for a future stay...NO WAY!!!!! They do not stand by their words by putting it back on the rude manager as all their hotels are independently owned. Do not stay!!
Date of Stay:
December, 2007
This hotel is poorly maintained. The floors and tub were dirty and there were dirty sheets in the pull-out bed. The tub had a leaking faucet.
Date of Stay:
July, 2008
This facility was very clean, and comfortable. A very small room divider, but the beds and pillows were quite comfortable. Clean well stocked breakfast area, and vending machines which were nice for a late night snack for the kids. Very easy check in/out, right off of I-26, 5 minutes from Biltmore Village, and about the same to the airport. Several eating options nearby, and the local Moose Cafe is about 2 minutes from hotel. We would stay here again.
Date of Stay:
May, 2009
Very clean, spacious & modern with great breakfast. Only one elevator for guest and staff. It was quicker to use the stairs, we were on the 4th floor. I would recommend this hotel for business or leisure travelers. It was modern, clean, and the staff was very friendly. The only downfall was that it has only one elevator. Use the stairs or be patient. It's not a big deal unless you will be in and out a lot.
Date of Stay:
October, 2008
Hotel was very nice. Staff and surroundings were impressive. Everything was very clean and had all the up to date amenities. We would stay there again when in the Asheville area. Breakfast bar was also enjoyable.
Date of Stay:
July, 2007
Stay at this hotel if you don't want to be treated nicely. Staff's attitude is that this is a hotel in a resort/tourist area and they don't care what the rooms cost, or if they have the right room type available when you arrive - even when you called the hotel to confirm that afternoon! They did not honor their satisfaction guarantee. I requested a manager and was told they were gone till after I was to check out. They act like they're the only game in town - unfortunately we arrived somewhat late in the day and could not get out of our reservations. The rear access door did not close or lock, so the hotel was open to whomever all night. Carpets and facility are beginning to show wear. Beds not very comfortable. Do I need to say more?Stay away!
Date of Stay:
July, 2008
Our room with king-size bed and sofa bed was a nice size -- not at all cramped. The mattress and pillows were really comfortable. We also liked the location for its easy access to two interstates and lots of good, local restaurants. Our only complaint is that there isn't enough seating in the breakfast area -- especially when the hotel is hosting bus-loads of teens as it was the night we stayed there.
Date of Stay:
May, 2009
Nothing. Everything, just a dump. Dump.
Date of Stay:
August, 2008
The hotel has been recently remodeled, but our bathroom had mildew in the shower -- the shower walls did not meet in the corners, causing mildew around and behind it. The drain had also been pulled out and was sitting on the shelf in the shower -- not sure why. The previous reviewer stated that the hotel was equal to Marriot or Hilton -- I would not agree with that at all. It was ok, but not that quality. The staff were friendly and helpful, and the breakfast was good. The location was ok, and there are restaurants nearby.
Date of Stay:
July, 2007
Found used coffee cup under one bed. Whole hotel had a musty/stale smell throughout. It appears, at least at this particular Comfort Suites, that cleanliness and house keeping are not high on the list.
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