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Memphis (Tennessee) Hotels
Comfort Suites Airport Memphis (Tennessee)
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Comfort Suites Airport Memphis (Tennessee)
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User Rating
3.0
out of 5
See 30 reviews
Comfort Suites Airport Memphis (Tennessee)
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2575 Thousand Oaks Cove
Memphis (Tennessee), Tennessee, United States
Description:
Amenities:
Overview:
Situated in a remarkably convenient area, the Comfort Suites Airport Memphis (Tennessee) is literally minutes from almost every single attraction or destination in the region. Graceland is about seven miles away, the University of Memphis is less than four, and the enormously popular downtown region where Beale Street, the National Civil Rights Museum, the FedEx Forum and the Main Street Trolley are located is less than ten miles from the front step.
The Comfort Suites Airport Memphis (Tennessee) is located at 2575 Thousand Oaks Cove, which is 4.5 miles from the Memphis airport.
The suites within the Comfort Suites Airport Memphis (Tennessee) are all equipped with cable TV, mini-fridge and microwave, beverage station, climate controls, in-room movies, hair dryer, personal safe, and full-sized bathroom. Pets are permitted too.
The Comfort Suites Airport Memphis (Tennessee) offers its visitors a nice array of services and facilities that include free daily breakfast service, business and secretarial services, meeting and conference facilities, airport shuttles, a fitness center, swimming pool, on site parking, laundry and dry cleaning, and 24-hour front desk.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Meeting Rooms
Microwave
Modem / Data Port
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Room Service
Safe-Deposit Box
Secretarial Service
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Date of Stay:
April, 2009
We 1st room they gave us was the wrong set up, we had no hot water to take a shower, the pool was dirty and freezing, the hot tub was broken, we tried to use the laundry facilities and after 5 tries in thr dryer my husband insited they put our clothes in their comercial dryer. This was the worst and most unfriendly experience we have ever had with a hotel. I will never stay at one of their facilities again.
Date of Stay:
March, 2009
The staff was very helpful and polite. The room was clean. Pool hours could be extended. The area was safe and secure. The breakfast was plentiful and filling. Even my picky teen was able to find something to eat! Everyone was polite and friendly. The hotel was clean and neat. We had a suite, and it was worth it to have my own space and TV. There's so much to do in Memphis that we never had time for the pool but it looked great. This was a good place to stay.
Date of Stay:
April, 2008
We booked a room for 2 nights, but cancelled after the first night. Among the more glaring deficiencies: 1. Front door mats curled up--nearly fell when I tripped on them. 2. Desk clerk ignored us while talking to friend at check-in; was rude when we asked for service; continued talking to friend throughout check-in process. 3. Fridge left unplugged to defrost in middle of our room. We put it back ourselves. 4. Hot & cold water lines installed in reverse--thought we had no hot water until we turned taps to "Cold" (this was the case in several Choice hotels on our 21-day trip). 5. Bathtub grab bar loose--very dangerous--accident waiting to happen. 6. Microwave turning tray broken--did not turn. 7. Security guard asleep in front lobby at 6:00 am on April 29. Brought to desk clerk's attention--his response was a shrug. This hotel needs improvement in staff training, supervision and management.
Date of Stay:
October, 2008
The beds were wonderful & the room was very quiet
Date of Stay:
January, 2009
Pool and hot tub. Fitness area disgusting, pool and hot tub very nice,--never felt safe there--good breakfast but ran out quickly and waffle maker broken first day, bed comfortable, remote broken--Some helpful staff, some not--I'd say it's a little hit or miss but your car is not safe there and the police were there for a couple of fights--would not stay there again.
Date of Stay:
April, 2008
Problems with bugs that appeared to be cockroaches and feel like we were total dimissed by the management.
Date of Stay:
August, 2008
t.v. had a dark picture maintenance man took the t.v. from his room and put it in ours. Could not adjust the temp on the air conditioner the lamp next to the bed didn't work broken switch. Had to wait for elevator so we took the stairs the carpet on the stairway was flithy and smelled. Bad choice on my part.
Date of Stay:
October, 2008
Staff was helpful and friendly. Elevator and carpet in hallways weredirty. We would stay here again. Could use some updating, but overall very comforable and suitable.
Date of Stay:
August, 2007
The actual price of the room was $25.00 higher than the one I was quoted on the phone. The room was RUN DOWN, DIRTY, SMELLY and INFESTED WITH COCKROACHES. The breakfast eating area was dirty. The food preparation quality was poor and the food that should have been hot was cold and vice versa. I couldn't wait to get out of that place. I have stayed at many Comfort Suites all over the country and they have always provided good servce and a clean safe environment for my family. This is the first time I have had such an awful experience. The Comfort Suites Corp. should have its name removed from this hotel if it wants to continue to be known for outstanding quality and service. Donot confuse this establishment with the Comfort Suites in Southaven, MS, which is off I-55 and an excellent place to stay anytime. That is why when you are traveling call ahead, they get booked very quickly.
Date of Stay:
June, 2008
The room was nice but the location was not very nice. There were no real sit down restrutants in the area, only fast food. Area was kind of run down. We asked the staff for suggestions, but they really didn't offer anything except barb-b-que small joints. We didn't get to use the pool area because there was a school group there that took up the entire pool. The breakfast area was too conjested and the school group was over powering the entire area. It would have been more appropriate to have the school group served breakfast in one of the meeting rooms, so that they other guests could actually get served. The staff was pleasant.
Date of Stay:
October, 2008
Breakfast bar. I did not spend another night there! You will love this place. Spacious rooms, great location, east access to Interstate 40!
Date of Stay:
November, 2006
"We read the bad reviews before we left, but we liked the location and the price so we decided to give it a try. We were pleasantly surprised! Our room was clean and ready when we arrived, and the staff was courteous. We'll probably stay there again!"
Date of Stay:
June, 2008
Though just a one-night stop, the Comfort Suites was clean and convenient. My only gripe--breakfast ends at 9am on the weekdays, a challenge for night owls!
Date of Stay:
October, 2008
The cleanliness. The hotel room was a complete wreck. The tub had water in the bottom of it and stuff floating in it. It was a non smoking room, but it reaked of stale cigarettes. I never walked around barefoot in the room because of how unclean it was.
Date of Stay:
October, 2006
Worst hotel ever! The room and couch reaked of foul odors. Pool appeared filthy with a green film. Cracked tile in bathroom and faucets that nearly came off in your hands. Complaint made to the front desk and 800 number to no avail. 100% guarantee is a huge joke and lie. I'm contacting the Better Business Association in TN. Horrible experience.
Date of Stay:
June, 2008
Good suites for two. We almost decided to share the mini suite with another couple traveling with us. Because I'm a terrible snorer, we decided to reserve separate rooms. Firm bed, clean room, fresh smelling sheets...
Date of Stay:
June, 2008
It was very clean, the bed very comfortable. The ice maker on our floor was out of service. The room was very comfortable and clean. The bed was just like home, so comfortable. Couch and chair were older style, but clean. The complimentary breakfast was the best we'd ever had.
Date of Stay:
July, 2006
Hotel was shabby. Pool was filthy. Housekeeping did poor job of cleaning rooms. Entire hotel needs to be renovated.
Date of Stay:
August, 2007
Comfort Suites at Memphis Airport served the purpose. We needed a place to stay over one night to accomodate a quick 2-day trip to Memphis and the location and amenities were what we needed. The hotel is close to the airport and airport car rental terminals, fast-food eating facilities, and a short drive to Beale Street and Graceland if you are looking for those attractions. Hotel staff was friendly and helpful with our late check-in and early departure, and they were helpful with all of our questions regarding the area. Rooms were maintained well and a good size, but our room did not have much natural outside light that could come in. Otherwise, all amenites served our purpose. Would definitely stay again.
Date of Stay:
June, 2008
Location, room set-up. Pull out bed was pretty bad, springs broken etc. Overall a good stay at this hotel. The pull out bed needed to be replaced but our two young kids didn't seem to mind. Otherwise it was a convenient location and for the most part clean.
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