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West Springfield Hotels
Clarion Hotel West Springfield
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Clarion Hotel West Springfield
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User Rating
3.5
out of 5
See 19 reviews
Clarion Hotel West Springfield
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1080 Riverdale Street
West Springfield, Massachusetts, United States
Description:
Amenities:
Description:
Located off Interstate 91 and the MA Turnpike. We are minutes from the Eastern States Exposition Fair Grounds, Six Flags New England, Naismith Basketball Hall of Fame, and easily accessible to many popular attractions in the Pioneer Valley. The hotel features a unique tropical courtyard with an indoor heated swimming pool and the Red Parrot Cafe serving lunch and dinner daily. You can relax and enjoy the latest sporting events in Hopp's Sports Bar and Grille. Each room comes with two complimentary hot breakfast vouchers. The hotel offers a 9,000 square feet meeting and conference facilities with a professional full service catering department. The hotel also offers plenty of free secured parking.
Amenities:
Air Conditioned
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Microwave
Mini Bar
Modem / Data Port
Non-Smoking Rooms
Parking
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Swimming pool
TV
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
Attractions:
Amelia Park
Barclay's Restaurant
Basketball Hall of Fame
Brimfield Antique Show
Dr. Suess National Memorial
Eastern States Exposition
Historic Deerfield
Look Memorial Park
Magic Wings Butterfly
Mark Twain House
Mass Mutual Center
Mohegan Sun
National Yiddish Book Center
New England Air Museum
Old Sturbridge Village
Red Parrot Cafe
Six Flags New England
Smith Wesson Shooting Range
Springfield Armory Historic
Springfield Library Museums
The Zoo at Forest Park
Volleyball Hall of Fame
Yankee Candle
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User Reviews:
Rating out of 5
Cleanliness
Facilities
Service
Location
Pricing
Rooms
Overall rating
Based on
19
reviews
Date of Stay:
May, 2009
dirty rooms, dirty halls, tons of cigarette butts outside doors. disgustingly dirty dishes at breakfast. locked out of room on 2nd night because they messed up reservation
Date of Stay:
April, 2009
The location was good. The room was out dated small and poorly organized. If you have traveled and stayed at hotels that gave you a sense of comfort and quality, this one is not for you. Please shop around.
Date of Stay:
May, 2009
Over all of, but I expected a cleaner room. The rooms were tighty and not overall dirty but the amenities (cups and so forth) were not replaced when used and were dirty to begin with. There is no "green" option for your bedding and towels.
Date of Stay:
October, 2008
Dining room andstaff was friendly. Cleanliness, the comforters were stained and there was a dirty sock from a previous guest left under one of the beds. Still there after 3 nights. Overall not a bad place to stay. Side door by my room on the 1st floor was often times unlocked. The hotel is in need of some renovating since the decor was a bit dated.
Date of Stay:
October, 2008
For a one night stay the room was very clean and comfortable. When we got to the room, the bed was just a Full size! We were too tired to try to switch rooms so we just stayed. The only other complaint we have was that there was no pad on the ironing board so our clothes didn't get pressed well.
Date of Stay:
August, 2008
I felt safe in the hotel, with security walking the halls at night. Early check out time. Could be a little later. Overall, for a short one night stay, it was pretty nice. I liked how it was off the main road, unlike most other hotels on that strip. There were many amenities that meet our needs, such as hair dryer, iron/board, coffee maker, room service, pool, and exercise room.
Date of Stay:
September, 2008
The rooms were comfortable, but the cieling had cracks along its edged that produced a dampish odor.
Date of Stay:
July, 2008
Convenient access, nice, clean, good facility. No towels upon check in. Staff was way too slow in responding. The hotel allowed me to check in without towels in the room. This is not acceptable I had to call the front desk twice and wait over an hour (and this was after 8 PM!) I finally went to the front desk and insisted that they take me to the linen closet to hand me 2 towels (so my son and I could take showers and go to dinner). There is zero excuse for this.
Date of Stay:
September, 2008
The Clarion Hotel West Springfield was very clean and comfortable for our overnight stay. The staff upon arrival were very helpful with a minor problem that had developed a piece of our belongings that had broken. It is very convinient to The Big E. We had a great buffet breakfast prior to our leaving with all stations full and hot.
Date of Stay:
July, 2008
Overall, the stay was good. Room was clean and comfortable. Only stayed one night, a stop on our way to a final destination. Check in. Very rude, not helpful at all. Finally a professional helpful desk clerk was excellent. Hotel very impressive. Very nicely decorated lobby, restaurant and pool area. Room was very clean. Except for our first impression of the desk clerk and a power outage, that happened Saturday morning while trying to get ready for a wedding, it was a pleasant stay.
Date of Stay:
July, 2008
Nice indoor pool, sports bar, laundry room. Was perfect stop for the middle of our trip so we could do our laundry. When we checked in we were interested in going to a movie. Not only did they have directions for us but actually had movie times also! Hotel is getting tired as its in need up updating as I saw broken ceiling tiles for example but a nice amenities hotel none the less.
Date of Stay:
July, 2008
My kids felt it was very fancy, everything was very clean and nice. The room also comes with two complimentary breakfasts (others are bought at a very reasonable cost). It's a breakfast buffet that is VERY filling! My kids were also impressed with the lobby, and the pool area. We will definitely be back next time we are in the area.
Date of Stay:
July, 2008
loved the bedding.....didn't need to rip it off the bed as one does at most hotels. New comforter, pillows and towels...was wonderful!! My only concern was that there was not a restroom near the pool area.
Date of Stay:
July, 2007
Good location and far enough back from main road (no cars are heard all night long). The smell of the chlorine from the pool did not make the food taste that wonderful. I was not happy with my stay at this hotel. The hotel was undergoing renovations. The hotel had several security measures in place, but they rarely worked. The security gate was up for most of my stay and the key entry doors were not locked. I was not scared because the location was good, but I thought that it was ridiculous to have these measures and not use them. I also had a hard time receiving towels for my room. The front desk kept saying that they would send them, eventually I had to find a maids cart. The rooms were not bad, but service was an issue. Dining in the chlorine smell was not appetizing. I only ate the comp. breakfast with my two free passes, but the smell in the outer restaurant was not appeasing.
Date of Stay:
July, 2007
Visited Six Flags New England and was very pleased with the room and comfort of the hotel. The dining options were good. Also very close to a major shopping complex. We would go there again.
Date of Stay:
May, 2007
The public area - pool, bar, etc. - looked like the Grand Ole Opry, according to my sister. The receptionists weren't too pleasant; I overheard one complaining about a guest. The Clarion is very convenient to routes 91 and 90. The hotel is located off back from the main road and is, therefore, a little quieter. The room was very small but adequate. Check-out time seemed questionable as some documents said noon and others said eleven. Apparently this was a point of contention with other guests. The buffet breakfast was good.
Date of Stay:
February, 2007
The hotel was clean, convenient and affordable. The meeting room walls were paper thin. It was very distracting to hear what was going on in the next room. NA.
Date of Stay:
June, 2006
Very clean. Air conditioner was loud. Our rate included full buffet breakfast coupons. The hotel was far better than other Priceline hotels in the 2 or 2.5 star range. I would rate it 3 stars.
Date of Stay:
June, 2006
Very family friendly! Hard to get across the street. Great hotel. We were impressed with the family friendliness of the hotel and it had a great atmosphere.
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