Casa del Mar Hotel Cozumel Mexico. Best Hotel Deals & Reviews

Date of Stay: July, 2009

This was a dive trip for my teenage son so we chose a hotel across from his dive shop. This was good planning however the shop is quite a walk from the downtown/ferry landing so we ended up paying for taxi rides once or twice a day to town for anything other than diving. Room was okay for us but musty every day and shower wasn't in the greatest shape. Toilet could've used some repair also but was functioning with some patient attention. Found out some other travelers we met there were paying the same pp/pn price as we were, but they got theirs AI. SO JUST ASK. They called and got the AI (food is actually pretty good here) because the hotel doesn't really advertise that...The people had been there before several times and knew AI was available.The hotel is not fancy but reasonable for a budget vacation on a tropical island and we managed just fine. Staff was extremely helpful and always pleasant. Another heads up; I had trouble checking out because the guy at the desk at 5 am wasn't their BEST, so he couldn't figure out how to charge me for the meals/drinks I had charged to my room without charging me for EVERYTHING on the acct, which includes the room charge that I had paid in advance. I finally had to leave without a receipt (I had a plane to catch), telling him to charge my card for the correct amt and send me a receipt. This makes me very nervous about what will end up being charged to my cc. I am calling to straighten this out today...

Date of Stay: May, 2008

The rooms are clean and comfortable and have pretty decorative touches, the staff is really friendly. AC unit was loud, Jacuzzi loud, pool area without umbrellas, the food and drinks need much improvement. Except for the AC noise, the hotel doesn't cater to party animals so guests can get rest at night. It was fun to find clean towels made into origami every day. There is a beach access pedestrian bridge, great for avoiding traffic and there is a brand new OXXO convenience store a few steps north of the hotel.

Date of Stay: March, 2009

Hotel had all the amenities of a good subdued, friendly, quiter, airy hotel: good rooms, good restaurant with adequate but limited menu, adequate pool with pool side bar, good staff, small sandy beach with small swimming area across from hotel accessed by an overpass across the street. Hotel has onsite dive shop,Del Mar, on own pier across street accessed by the overpass from the restaurant directly to the pier/beach area. Dive shop had superior boats with lots of room. Hotel is located 60 pesos trip South from downtown but nearer dive sites making for shorter boat trip to dive sites rated as some of best in world with excellent drift, current, dives. Hotel did not provide shuttle service to thier full beach area located short trip further South near full resort hotels. We met people, both divers and non-divers, who make this hotel their yearly get away location and found it easy to strike up conversation with divers and non-divers at the large grass hut restaurant/bar. One of trip highlights was half day trip around the island in hotel provided rental car,full insurance cost about $US 30 per day. Caution. Be very careful of swiming, not recommend except in one or two very protect small coves, on other side of island. Currents are very strong on this side. On the hotel side, West, currents are less but care must be taken and protective sites are only ones that are safe. Car is delivered/collected directly to the hotel from downtown office. Dive shop arranged for day trip, with lunch, to mainland via foot ferry to explore several cenotes, cavern dives, in absolutely crystal clear water- an adventure for any open water diver. Dive master had extensived experience over 20 years of exploring the cenotes and cave system.

Date of Stay: May, 2008

Upon arriving they brought us a cold drink!!! The first room we went in the A/C didn't seem to work well and luckily we complained because they moved us right away to another room and basically stated they knew it wasn't working. We went into the next room and the A/C had a loud clicking noise but the "fixed" it quickly by hitting it. Upon returning after a long day at the beach and shopping we came into our room to find the cutest elephant made from towels and fresh flowers across our bed. We were very impressed until we noticed the maid had dug through some of our stuff (purse, wallet, jewelry, make-up, etc.) A complaint was made to the front desk right away and a report was going to be made but nothing was ever done. We opted to not have maid service for 4 days because we were afraid some of our stuff would be missing. We asked for a wake up call and never got it! We set the alarm and it never went off. Luckily we woke up!! The pool was a little dirty. ****DON'T get pushed into the time share scam across the street!!!!!" On the plus side...staff was super friendly and helpful. It was in a good location, easy beach access with a freeway walk over, and a gorgeous view from our room and from our deck!

	Date of Stay: June, 2009
I had a good experience.

Date of Stay: February, 2009

Had a perfectly lovely time. Beautiful grounds, view of the water from the open-air restaurant, fabulous breakfasts, personable staff. Our cabana had solid rock walls and a stained glass window! Private and safe. In 10 days I heard one person cough. VERY peaceful, very quiet. Slept very well. (The penthouse suite was beautiful, but the nightclub across the street kept my husband up.) Loved the big tub. Balcony was decorative only, disappointing. Pool area was picturesque, with a view of the cruise ships lit up at night. The open-air restaurant and breakfast was spectacular. We had a view of the Carribean every morning as we piled up on made-to-order omelettes, fresh-cut fruit, Mexican dishes. Tip the "omelette lady" (her chef's hat is as tall as she is): she stands behind that hot grill all morning making fabulous omelettes not getting tips. I tipped her $1/day, and you would have thought I had given her a house! They don't make much money, and a little bit to you is a blessing to them. Likewise, we left $1/day for our maid every day, and you wouldn't believe the incredible towel art she left us - just like on a fancy cruise. Dinners were average, sandwiches good. The chocolate cake was to die for! German chocolate cake with an amaretto filling served with coconut ice cream. Try to top that. Not a high-rise or a beehive - (Senor Iguana guarded our room) - quaint, authentic, peaceful, beautiful.

	Date of Stay: April, 2008
We love staying at this hotel! The facilities are wonderful, and the people are just delightful!

	Date of Stay: June, 2009
The Hotel staff only care about one thing...... YOU being happy and taken care of!!!!

Date of Stay: November, 2008

Casa del Mar was built in the late 1980's and extensively refurbished after Hurricaine Wilma. It has for many years been a haven for SCUBA divers looking for a first rate, on-site affiliated dive operation (Del Mar Aquatics) and a comfortable, quite welcoming ambiance close to the action in downtown San Muigel. The hotel is set in a scrupulously maintained tropical garden and built in the traditional colonial style with a lovely cortyard. The rooms are large and like everything else in the hotel, clean and fresh. The foam rubber pillows are an aquired taste however, and you might want to slip one of your own into the luggage. The staff is consistantly cheerful and helpful, speaking good to passable English. All inclusive packages are available as an option. If you intend to run up a substantive bar bill it's a good deal. The restaurant is good but there are so many great restaurants in town that even when we have opted for the inclusive package, we've found ourselves taking many evening meals in San Muigel. If you are looking for a more comprehensive self-contained resort package with multiple activities and entertainment I'd look for other options. If you are in Cozumel to dive and explore the island, you could not do better than Casa del Mar.

	Date of Stay: April, 2008
I've been to Casa del Mar 4 times have enjoyed the stay very well. There Dive shop, employees and boats are well maintained. Its not Big Resort but suites my personality and needs quite well. Try'm you might like'm

Date of Stay: May, 2009

Ou hotel experience was great. What WASN'T great was our Orbitz experience. NEVER AGAIN. The airline changed our flight from a 1 hour layover to a 25 hour layover. When I called Orbitz to ask about the e-mail about a long layover, I was told it was changed by a FEW MINUTES. When we got to the airport and found out about the problem the customer service person tried to tell me I never called. A LIE. Not only that Orbitz did nothing to change the hotel (since we got there a day later we didn't get a refund on the hotel since no one called as they said they would to tell them we were checking in a day late.) EVERYONE is going to know about this terrible service. Never again.

	Date of Stay: November, 2007
Excellent price for the cabanas. Pool and restaurant was great. Various dive shops within walking distances. Snorkeling areas within walking distance. Maid service of rooms was very good. Nice private beach area with free shuttle service to and from it.

Date of Stay: October, 2007

Within the last 4 months - this was our 2nd trip to this location. The staff is SO friendly and will go out of their way to accommodate you! The hotel is SO clean and the food is AWESOME! I actually feel like I am at home. We plan trips with friends to take in the atmosphere of relaxation by the pool as well as the diving adventures with the crew diagnolly across the street (sorry I can not remember the name of the dive co. but they are GREAT as well - make sure you ask to get your dive trip taped! Their boats are named Splash with a number). I feel safe and secure at this location - it is just wonderful!!!! I only have 2 problems when we go - (1) - the pillows may not be comfortable and (2) I NEVER want to leave!!!!!

	Date of Stay: April, 2007
"Great inexpensive place to stay which includes Breakfast Buffet. Staff very friendly, rooms were clean with A/C. Not too far from town, 4 US dollars for taxi into town. Great bar/lounge across te street (Aqua). Will be back again in fall of 07"

	Date of Stay: February, 2007
The hotel is very clean and and the service was friendly and helpful. The breakfast buffet was good but could have been a tad better....the pool could be a little cleaner but none the less the experience was pleasant and the hotel was very nice.

Date of Stay: February, 2007

"This hotel is very quiet, relaxing and very affordable. If you stay here you MUST take the shuttle to their beach property. It's only about 10 minutes away and it's so private! Cabana's on the beach and the wait staff bring you lunch and drinks all day!! It's not free to eat or drink but it's very resonable and so relaxing! remember this is Mexico not the US so don't expect 5 star especially for the $. Relax, enjoy and stay at Casa Del Mar."

	Date of Stay: October, 2006
"We spent the first part of the week with a large group of divers which my husband thoroughly enjoyed. I had great meals and relaxation by the pool. Shopping is only a block away at the Port Terminal, where you can show your passport and enter for duty free shopping or downtown is about 3 miles by taxi is best."

	Date of Stay: August, 2006
"nothing like the internet pictures, no elevator for senior citizen. just not happy at all, room wide open when I got there air not on , it was nothing but arguments with my wfe."

Date of Stay: April, 2006

"Casa Del Mar was a great choice for our family. Close to the water, town, and the beach club resort was easily accessible. Rooms were always kept neat and clean with a new ""character"" made by the staff from bathroom towels appearing every day and delighting the kids. Restaurant ambiance was great in the evening just after sunset, and the staff was both friendly and service-oriented. Del Mar Aquatics - the hotel dive shop - had a really great staff and arranged some super dives."

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See 19 Photos	User Rating 3.5 out of 5 See 19 reviews Casa del Mar Hotel Cozumel [] Carretera A Chankanaab Km 4 Cozumel, Mexico
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Casa del Mar Hotel Cozumel

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