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High Point Hotels
Biltmore Suites High Point
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Biltmore Suites High Point
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User Rating
3.0
out of 5
See 21 reviews
Biltmore Suites High Point
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4400 Regency Drive
High Point, North Carolina, United States
Description:
Amenities:
Description:
Located 6 miles from the Piedmont International Airport at the entrance to the Piedmont Centre Office Park and is easily accessible to Guilford College, Greensboro College, High Point University, and NC A&T. The Biltmore Suites Hotel, a Magnuson Hotels affiliate, is conveniently located on US Highway 68 - Eastchester Road at Regency Drive, just one mile south of Interstate 40. Just a short drive will take you to Greensboro Coliseum and Emerald Point Wet-n-Wild Water Park. The hotel has 62 tastefully appointed suites that feature complimentary coffee/ irons and ironing boards and free high-speed internet.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Elevator / Lift
Free Breakfast
Gymnasium
Hair Dryer
Laundry service
Meeting Rooms
Microwave
Non-Smoking Rooms
Parking
Room Service
TV
Check-in:
From 3:00 PM
Check-out:
Prior to 11:00 AM
Attractions:
Area Attractions: Piedmont Environment Center, 1.5 miles Greensboro Coliseum, 5 miles Emerald Point Water Park, 7 miles Bill Davis Racing, 10 miles Greensboro Coliours Complex, 10 miles Winston-Salem, 18 miles
Recreation Information: City Lake Park, 5 miles Centennial Station Dinner, 5 miles Oak Hollow Mall, 5 miles Oak Hollow Festival Park, 3 miles
Restaurant / Dining Information: Streak Street Steakhouse, walking distance Fire and Sticks Japanese Steakhouse, walking distance Applebys Bar and Grill, walking distance Shoneys Restaurant, walking distance Chop House, walking distance
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Overall rating
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Date of Stay:
March, 2009
Hotel was not worth the amount paid as the room was small and the bathroom tub was not clean and I just was not pleased!
Date of Stay:
March, 2009
I absolutely love Biltmore. We have gotten so spoiled by the quality for a great price! The rooms are always clean and well kept. The staff is kind and always helpful. The breakfast is more than just "continental"-you walk away full and satisfied. All the rooms have Bath & Body Works toiletries. You can get a jaccuzzi suite for next to nothing. We stay there everytime we are in town to visit my family. You can't do better anywhere else.
Date of Stay:
September, 2008
This hotel was clean. Staff was friendly and helpful. Nice place to stay when visiting family. Six of us stayed there. We plan to return next September.
Date of Stay:
March, 2009
Wonderful accomodations Polite staff There was a slight problem with our room, and the staff got us moved quickly to a new room, without any problems. Very pleased! Breakfast is a dream. You can't get a mean like this, in another suites hotle for this price! Perfect location-convenient to all the highways. Bring your bubble bath and get a room with the jaccuzzi! Relax! I only wish that the pillows were a little thicker. I did request another pillow and that made it all good for me!
Date of Stay:
August, 2007
Staff was pleasant and accomodating. Breakfast content was above average, but they ran low on items quickly while we were there, but replaced them as soon as they were notified. Rooms were clean, beds comfortable. Over all a good choice. Would recommend and stay there again.
Date of Stay:
November, 2008
Our daughter attends High Point University. We stayed at 2 other hotels in the past that are closer to HPU. Once we stayed here we haven't even called the others. this is our 5th time staying here and I see no reason to consider changing!
Date of Stay:
July, 2007
This hotel is a non-chain and it shows. Management and staff have little customer service training and have a hard time making decisions. The breakfast is marginal and you better get there early cause when the initial portions are gone, too bad. Management says not to cook more, even if there's an hour to go before breakfast closes. They definitely need some policy/procedure/management help. Rooms are spacious with plenty of outlets. MIGHT stay here again, but only because of fairly cheap price.
Date of Stay:
October, 2008
We are very impressed with the hotel. We love the location and the people are so helpful! We will stay here again next time through.
Date of Stay:
June, 2007
Upon arrival the front desk cleerk was very friendly and exhibited the best of southern charm. The room was very spacious and comfortable and the free internet access was very much appreciated. The free breakfast and freee drinks st happy hour made the stay pleasant and comfortable. I would stay again without any reservations (pun intended lol)
Date of Stay:
October, 2008
This hotel was okay. The rooms were nice and the reception staff was pleasant. This hotel is quite a bit further from downtown Greensboro than we thought. It is right on the highway so access is easy. I was really put off by the cleaning staff though. On our first morning there after a long trip we were awakened at 8am by a knock on the door and indicated that we were not ready to have the room cleaned. About an hour and a half later a housekeeper opened the door and said loudly into the dark room "are your going to want this room cleaned today." At no other hotel has there been the expectation that my schedule should be dictated by the preferences of the cleaning staff. But that was the case more than once at this hotel. The staff made it very clear when they were ready to get into the rooms that they expected us to clear out. It was a classic case of the "tail wagging the dog." Although I'm glad they are focused on cleanliness, enjoying my vacation, including the room for which I was paying was important as well. I will not stay at this hotel again.
Date of Stay:
May, 2007
The Biltmore Suites Hotel is going to be my new ""home away from home"". I travel to High Point frequently and will continue to stay at the Biltmore. The staff was very helpful and friendly. The hot breakfast in the morning was a plus to get my day started right. I was given a ""suite"" with a jacuzzi tub! The room was beautiful!
Date of Stay:
September, 2008
This hotel was great. Very comfortable and clean. The staff and service was great. I will be staying here from now on as I come to Greensboro often. Thank you.
Date of Stay:
September, 2008
This is a great hotel! Very clean. The staff is very friendly and helpful. My room was very clean and comfortable, nice extras!! Thank you!!
Date of Stay:
September, 2008
The staff here was courteous and professional. My room was clean and comfortable. They made my stay very enjoyable. Thank you.
Date of Stay:
August, 2008
First problem was making the reservation online based on a description that was clearly outdated. Complimentary drinks, restaurant on site? NOPE. It's closed. Next, also in the description was a lack of info about the size of the rooms. We got a "Cruise" room, which is smaller than my closet at home. This would have been fine except when I tried to go to sleep with a toilet that ran (LOUDLY) every 1.5 minutes. Seriously! I timed it. I gave up at 12:45 a.m. and called downstairs. Front desk told me to come down and she'd give me another room. I asked if a manager would be in the morning. Manager comes in around 9:30-10:00. Naturally, I would be leaving the hotel for the business conference at 9:00. After packing up everything, she sends me to the room right next to room I was in, which was even smaller believe it or not. After unpacking and getting back in the bed, everything was fine until the A/C kicked on. This should be a good thing except it sounded as though someone was knocking on the door every time it kicked on, and the knocking continued until it switched back to fan. I might have gotten 3.5 hours of sleep, although this was between waking every 10 minutes or so to the knocking A/C. Front desk made no attempt at resolving the issues and gave me only an apology. So, needless to say I will not be staying here again....ever.
Date of Stay:
August, 2008
I wasn't "in the know" about cruise rooms! (never have been on a cruise) The room is very, very small - obviously, the size of a cruise room on a ship. After taking our things to the room and being shocked at how small it was, we decided that we would go downstairs to the Alibi Room to enjoy the manager's complementary cocktail hour...imagine our surprise when we heard there was no Alibi Room nor cocktail hour. Wanting to check email for a business meeting the next day we were told the internet service was down and who knew when it would be repaired. Needless to say, this was all a disappointment. The complementary hot breakfast didn't exist, either. Luckily we had leftovers from Ruby Tuesdays (just down the street) and the microwave did work to heat it up. The staff was very nice and the bed was comfortable - that's about as far as it goes, tho! Being from Asheville and knowing the luxury of the Biltmore Estate and Village I assumed that the "Biltmore" name meant something....
Date of Stay:
March, 2007
"The room was very tight and cramped, the light above the sink didn't work, the iron was full of rust, and the room was not cleaned after my first night there. The entire front desk staff were new and didn't want to make a decision until the manager returned on Monday. After I complained about all the above, they provided me with a new iron and cleaned the room, but the light still didn't work."
Date of Stay:
March, 2007
"We were thrilled with all the amenities this hotel offered--they got us the type of room we wanted but which was originally unavailable, they offered us wine and beer at an evening reception, breakfast was wonderful, and they had Bath & BodyWorks toiletries provided. We were even given a card to get a free appetizer at a restaurant across the street. We were treated like royalty!"
Date of Stay:
May, 2006
We thoroghly enjoyed our stay here. Rooms are large and comfortable; furnishings new and clean. Everything worked. Quiet on weekend. Good suburban location. Nice jogging trail one block away.
Date of Stay:
February, 2006
This is a great hotel where you feel safe and everything is clean and neat. Convien. to great restaurants & shopping. Big rooms.I travel 4 days a week and have tried them all!!! this is NICE
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