Best Western Stevens Inn Carlsbad (New Mexico) New Mexico NM. Best Hotel Deals & Reviews

Description:

Enjoy spacious accommodations at this two-diamond AAA rated New Mexico hotel, ideally situated for visiting Carlsbad Caverns National Park. Ideally located near tourist attractions, the Best Western Stevens Inn provides comfortable accommodations for travelers to the area. This Stevens Inn hotel offers easy access to the world famous Carlsbad Caverns National Park, Pecos River Village Convention Center, Living Desert State Park, Guadalupe National Park and Cavern City Airport. Guests to this Best Western hotel will find numerous recreational activities within a short distance. Each spacious, well-appointed room is fully equipped with high-speed Internet access, cable satellite television with HBO, CNN and ESPN, coffee/tea maker and iron/ironing board. Small pets are welcome. Every morning guests to this Carlsbad Caverns National Park hotel are greeted with a complimentary full breakfast and free newspaper. After a busy day, guests can enjoy a dip in the outdoor pool and hot tub or a workout at the on-site fitness center. Families will especially appreciate the on-site playground. Come experience the hospitality and professional service at the Best Western Stevens Inn in Carlsbad, New Mexico.

Amenities:

24 Hour Reception
Banquet Facilities
Bar / Lounge
Cable / Satellite TV
Coffee / Tea Maker
Fitness Room
Free Breakfast
Hair Dryer
High-speed Internet
Laundry service
Meeting Rooms
Modem / Data Port
Non-Smoking Rooms
Parking
Pets Allowed
Restaurant
Room Service
Swimming pool

Check-in:

From 12:00 PM

Check-out:

Prior to 12:00 PM

Attractions:

Corporate Locations:: * 5 mile(s) from Pecos River Village , Convention Center* 5 mile(s) from River Walk, Recreation Center
Local Attractions:: * 2 mile(s) from Sandia National Labs * 2 mile(s) from Department of Energy * 2 mile(s) from Los Alamos National Labs * 3 mile(s) from Lake Carlsbad * 4 mile(s) from civic center, golf* 5 mile(s) from Pecos River Village Convention Center * 5 mile(s) from River Walk Recreation Center * 6 mile(s) from Living Desert State Park * 12 mile(s) from Brantley Lake State Park * 25 mile(s) from Sitting Bull Falls * 26 mile(s) from Carlsbad Caverns National Park * 35 mile(s) from Guadalupe National Park * 42 mile(s) from Waste Isolation Pilot Plant
Local Attractions:: * 2 mile(s) from Sandia National Labs * 2 mile(s) from Department of Energy * 2 mile(s) from Los Alamos National Labs * 3 mile(s) from Lake Carlsbad * 4 mile(s) from civic center, golf* 5 mile(s) from Pecos River Village Convention Center * 5 mile(s) from River Walk Recreation Center * 6 mile(s) from Living Desert State Park * 12 mile(s) from Brantley Lake State Park * 25 mile(s) from Sitting Bull Falls * 26 mile(s) from Carlsbad Caverns National Park * 35 mile(s) from Guadalupe National Park * 42 mile(s) from Waste Isolation Pilot Plant
Local Attractions:: * 2 mile(s) from Sandia National Labs * 2 mile(s) from Department of Energy * 2 mile(s) from Los Alamos National Labs * 3 mile(s) from Lake Carlsbad * 4 mile(s) from civic center, golf* 5 mile(s) from Pecos River Village Convention Center * 5 mile(s) from River Walk Recreation Center * 6 mile(s) from Living Desert State Park * 12 mile(s) from Brantley Lake State Park * 25 mile(s) from Sitting Bull Falls * 26 mile(s) from Carlsbad Caverns National Park * 35 mile(s) from Guadalupe National Park * 42 mile(s) from Waste Isolation Pilot Plant
Local Attractions:: * 2 mile(s) from Sandia National Labs * 2 mile(s) from Department of Energy * 2 mile(s) from Los Alamos National Labs * 3 mile(s) from Lake Carlsbad * 4 mile(s) from civic center, golf* 5 mile(s) from Pecos River Village Convention Center * 5 mile(s) from River Walk Recreation Center * 6 mile(s) from Living Desert State Park * 12 mile(s) from Brantley Lake State Park * 25 mile(s) from Sitting Bull Falls * 26 mile(s) from Carlsbad Caverns National Park * 35 mile(s) from Guadalupe National Park * 42 mile(s) from Waste Isolation Pilot Plant
Nearby Cities:: * 1 mile(s) from downtown Carlsbad * 20 mile(s) from Whites City * 30 mile(s) from Artesia * 70 mile(s) from Roswell * 80 mile(s) from Hobbs * 140 mile(s) from Las Cruces
Nearby Cities:: * 1 mile(s) from downtown Carlsbad * 20 mile(s) from Whites City * 30 mile(s) from Artesia * 70 mile(s) from Roswell * 80 mile(s) from Hobbs * 140 mile(s) from Las Cruces
Nearby Cities:: * 1 mile(s) from downtown Carlsbad * 20 mile(s) from Whites City * 30 mile(s) from Artesia * 70 mile(s) from Roswell * 80 mile(s) from Hobbs * 140 mile(s) from Las Cruces
Nearby Cities:: * 1 mile(s) from downtown Carlsbad * 20 mile(s) from Whites City * 30 mile(s) from Artesia * 70 mile(s) from Roswell * 80 mile(s) from Hobbs * 140 mile(s) from Las Cruces
Recreation:: * 4 mile(s) from civic center golf
Restaurants:: On premise: * Flume Room restaurant * Lounge featuring live entertainment with a dance floor
Transportation:: * 4 mile(s) from Cavern City Airport
Transportation:: * 4 mile(s) from Cavern City Airport
Transportation:: * 4 mile(s) from Cavern City Airport
Transportation:: * 4 mile(s) from Cavern City Airport

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 27 reviews

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	Date of Stay: July, 2009
Front desk lady not the friendliest...rest of staff ok. However, staff wouldn't do much about kid throwing chairs in the pool. It was alright, bathroom floor in corner needed to be cleaner. Great breakfast though.

	Date of Stay: June, 2009
I paid more than 100 bucks for the hotel, and very disappointed with the hotel facilities with this price. Next time, I'll try not to stay in the neighborhood since there isn't many options for hotels in Carlsbad.

Date of Stay: April, 2009

When we first arrived at our room, I found a roach hunkered down beneath the sink area, and was immediately grossed out! After I disposed of the critter and looked around, I was less than thrilled. The one-story building we stayed in looks like it was a cheaply renovated old-school motel. The furniture and beds were adequate but very utilitarian looking (think cheap dorm furniture). We also had issues with the toilet- anything more than a normal-sized wad of t.p., and the toilet wouldn't flush everything down properly. We had to ask the front desk for a plunger to fix the problem. The only good thing about this place is the free breakfast that came with it the next morning. The biscuits and gravy were yummy, and they had fruit, eggs, toast, bacon, french toast and pancakes.

Date of Stay: July, 2008

The room was full of live and dead roaches. I watched as roaches crawled up and down the walls - traveled between rooms through the suite doors - crawled over the beds. I never even sat down in the room. The walls were lined with dead roaches and under the bed skirting were more dead roaches. I've seen rooms like this on TV but never experienced them myself. I finally called the front desk to let them know. They had only one smoking room left. I can't handle the smoke, so I got a refund.

	Date of Stay: July, 2009
Used the motel as a jumping off place for visits to Carlsbad Caverns, Roswell, and White Sands National Monument. Well situated for that. Good air conditioning, which was critical as the temps were in the 90's each day. Had a nice scrambled eggs and bacon breakfast each day (not too much variety, but plenty to eat) Smallest complimentary bar of soap I've ever seen.

	Date of Stay: June, 2009
Bugs in bathroom.

Date of Stay: July, 2008

The room was large but not clean. In fact, the in-room coffee pot had not been cleaned. There were coffee rings on the bedside table. The coffee rings were there when we left. The room was large with double sinks, but there was dirt behind the door of the bathroom that stayed there during the entire stay. The same is true of the entry area. The safety chain device was broken and it was hard to find a place to plug in a phone charger. The complimentary breakfast was a "heart-attack special." Greasy bacon, gravy, bisquits, fried potatoes and scrambled eggs were offered. There was no yogurt. There was dry cereal and a bowl of oranges and apples. We ate the first morning and checked the second morning to see it the offerings had changed. It had not changed so we did not eat there again. The grounds, with the exception of the pool area, were trashy. We won't stay there again.

	Date of Stay: June, 2009
We were not impressed with the hotel and probably won't stay at a Best Western again for the reasons noted above.

	Date of Stay: June, 2009
Kids liked the pool.

Date of Stay: March, 2008

No hot tub as advertised...had counted on same after local hiking and spelunking...pool was ice cold, but new...maybe they got rid of the old hottub... Local like the hotel's brunch...nothing special about it but served by friendly staff... Rooms are worn down by years of tourist visits...rooms are tired looking....staff seems friendly enough.... This is a two-star hotel...several others in area look to be in better shape...

	Date of Stay: May, 2009
Room was large and clean, but bath needed some updating. Nice full hot and cold breakfast made it easy and quick to get on with our day to visit Carlsbad Caverns.

Date of Stay: January, 2009

Good location, beds werevery comfortable. Request for more pillows unanswered---housekeeping is gone for the day. Budget travelers with children going to Carlsbad Caverns will find comfortable, rather dark, good sized rooms. Pool was available outside. Breakfast was cold eggs, stale biscuits, overcooked bacon. Not enough plates or bowls. Request for more pillows was unsatisfied due to housekeeping has left for the day. Does nobody else have a key? Desk clerks knowledgeable and unhelpful.

	Date of Stay: January, 2008
Nice place a little run down but work is being done will be back

	Date of Stay: December, 2008
The Best Western Stevens Inn was quite nice. Staff was excellent and attentive to our needs. The room and grounds were comfortable and clean. The Breakfast buffet was excellent. That was the biggest plus for staying at the Inn, meals at a restaurant can be quite expensive today, especially if there are more than two in the party.

	Date of Stay: September, 2008
The roads were a mess and it was very hard to get around. The staff was great and very helpful about everything. I would stay her again for the staff and the price but the traffic was a mess and the location was not the greatest. My kids enjoyed the pool hours.

Date of Stay: May, 2007

This is my second time staying here in the last 5 years, and the rooms are definitely in need of some serious upgrades. The beds are uncomfortable, the linens and carpet are worn, and the room lighting is poor. The door to my room was ill-fitting as I could see light streaming in at the bottom. Also, the A/C just didn't seem to dehumidify properly. They do provide coupons for breakfast in the morning, and the service seems pretty good. I only chose the hotel to its proximity to the caverns and Guadalupe. Next time I'll look elsewhere.

	Date of Stay: August, 2008
Its was ok the pool was nice. The bathroom was so small you had to step into it to close the door t. The room was average but the flies in the room were terrible, I didn't expect to be treated like royalty, but I felt like the Lord of the Flies.

	Date of Stay: July, 2008
Good location. Very outdated for the price. Definitely will not stay again, too outdated for the price, and unfriendly staff.

Date of Stay: July, 2006

"I knew I wasn't checking into a 5 star hotel, but I was expecting a clean room. It was far from clean. The toilet had dried urine around the base and smelled like a dirty mens room. There was a dead cockroach next to the wall that housekeeping should have disposed of. I know housekeeping had just been in the room since our ice bucket was dripping wet... Do I mention all the dust and hair between the floor and wall in plain view? Or the hair around the sink? Terrible experience."

Date of Stay: July, 2008

Nice room. Large vanity/dressing area. Toilet separate from vanity area. Asked for and requested two queen beds but got one king. Three of us had to sleep in one bed. Overall the room and hotel was surprisingly nice. The room was clean, had a large vanity/dressing area with the toilet and bath/shower separate. A little disappointed when we arrived to find only one king size bed while we asked for and expected two queens. There were three of us so it got a little uncomfortable trying to rest, but we managed. As far as their restaurant, they would go a long way if this area was improved. Even just a little. Way over priced, very few choices and the food was not that great. But the bottom line is we would go back and stay here. Just go out to eat.

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See 17 Photos	User Rating 2.5 out of 5 See 27 reviews Best Western Stevens Inn Carlsbad (New Mexico) [] 1829 S Canal Street Carlsbad (New Mexico), New Mexico, United States
Description:
Amenities:

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