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Whistler Hotels
Best Western Listel Hotel Whistler
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Best Western Listel Hotel Whistler
See 12 Photos
User Rating
3.5
out of 5
See 12 reviews
Best Western Listel Hotel Whistler
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4121 Village Green
Whistler, Canada
Description:
Amenities:
Overview:
Right next to the Whistler Golf Club, the Best Western Listel Hotel Whistler is near the Whistler and Blackcomb Mountain ski lifts as well as many of the restaurants, shops, and businesses of the surrounding town.
Guests of the Best Western Listel Hotel Whistler can get around town on foot or on bikes, and they can park their vehicles at the hotel for a small fee.
The rooms of the Best Western Listel Hotel Whistler include standard amenities like coffeemakers, cable televisions, telephones with voicemail, tea kettles, fridges, and ironing facilities. The rooms also offer en-suite bathrooms with complimentary hair dryers.
The Best Western Listel Hotel Whistler has its own outdoor pool and whirlpool. It also includes an on-site restaurant, Bearfoot Bistro, which offers seasonal gourmet dishes and a large wine list. The hotel’s other restaurant, Champagne Restaurant and Bar, offers a more casual environment. The hotel also offers a 24-hour front desk, valet laundry services, a safe, and ski and bicycle storage. This hotel does allow guests to bring some pets, though guests should call ahead for details.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Currency Exchange
Disabled Access
Elevator / Lift
Free Breakfast
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Modem / Data Port
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Restaurant
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 4:00 PM
Check-out:
Prior to 10:00 AM
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User Reviews:
Rating out of 5
Cleanliness
Facilities
Service
Location
Pricing
Rooms
Overall rating
Based on
12
reviews
Date of Stay:
November, 2009
The service at this hotel was unbelievably bad. It all started with the check in. Power was out when we arrived. It was apparently a scheduled outage, but they did nothing to assist confused guests. There was a note to enter the side door. I did and found the lobby which was totally dark. I said "hello, anybody here" several times with increasing volume, but no response. I made my way up the hallway until I found a door with somebody sitting there (general manager). He said the power was out and found the front office manager, who checked me using a flashlight. The front office manager told me to park my car below and use the stairs. I asked about my luggage and skis. He told me to carry them up the stairs from the carpark. I struggled to figure out where to park because it was dark and no signs. Construction workers helped us find a starway, which was actually roped off stating UNDER CONSTRUCTION. This led to the lobby. The stairs to the rooms were at the far end of the hotel, and our room was directly above the near end, so we had to completely traverse the full distance of the hotel twice with our luggage. The front office manager and general manager both knew this, yet they did not suggest that we unload at the lobby (which would have been half the distance) nor offer to help with our luggage and skis. Only after we got upset did they offer any help at all. Then they sent the maintenance man to help. This was not enough to help carry our belongings, when we passed the lobby with our stuff, the front office manager and general manager were just standing there. My wife had to say "can you please help?". This was not the end of our tribulations with this hotel. We could not get our room warm. When we called, they sent someone who just adjusted the settings and said it would warm up in a bit. But it did not. It took several calls before they actually did anything to fix the air conditioner. None of the ice makers around our room worked. When I called the front desk, it was again the front office manager manning the desk. Frustrated with all the problems, I asked if this hotel was really ready for the season. The front office manager actually said "I am not continuing with this conversation anymore". If you look at the reviews on this site, there is a consistent theme: The location is good (which it is) but the service is bad. And it is very bad. There are some staff that were very friendly. However given their management, how can anyone expect consistent good service. It is all too bad, because location is expensive, and service is cheap. They could have a good thing going with a change of management. Needless to say, we will never stay there again. And we don't recommend it to others.
Date of Stay:
May, 2009
Location was good, parking provided and hotel was clean and friendly.
Date of Stay:
December, 2008
Awesome location in Whistler Village, an older building but very clean with some nice touches, friendly staff, ski lockup, underground car parking. Cooked breakfast is a bit basic, but cheap. Would thoroughly recommend
Date of Stay:
February, 2009
The bedding was really warm which was nice after being outside skiing all day. The restaurant was over priced and did not serve the quality of food you should be getting for that price.
Date of Stay:
August, 2008
Excellent location right in the heart of village. Beautiful resturant downstairs. Very clean and spacious.
Date of Stay:
August, 2008
Location, price. NA. All in all fair.
Date of Stay:
March, 2008
Location. Terribly noisy and not very clean. In a great location but don't plan on getting any sleep, as soon as the bars close yahoos are whooping it up right outside your window and in the hallways...both nights we stayed there....there is absolutely no sound proofing in the building. It wasn't very clean either.
Date of Stay:
March, 2008
Close to the facilities I needed to be at. I was satisfied with my hotel and stay. The staff were friendly and accommodating. The location was excellent. Although parking was extra I would recommend this hotel to anyone, family, conference or solo traveler.
Date of Stay:
January, 2008
The front staff and manager were incredibly helpful. Initially our room was unavailable only because the previous guests destroyed the room. The situation was rectified for us. This hotel is a decent place to stay for the price. It is very close to whistler gondola, and very close to the entire whistler stroll. The Barefoot Bistro in the Hotel is amazing expensive, but very good. The regular rooms are average hotel rooms, nothing out of the ordinary, but the suites are very nice. The front desk staff is quite accommodating. You do have to pay 15.00 per night for parking.
Date of Stay:
January, 2008
Location was very close to everything. The staff was very nice and the food was good. The parking rate was high and the breakfast was a little high. Very convinent to the slopes and village. Everything was within walking distance that could need. And the staff was very nice and helpful. I would recommend this for anyone that wants a good rate with a great location.
Date of Stay:
January, 2008
Not much. Beds were comfortable. Small room, too expensive for what I received. Good location. Very basic rooms. Service so so.
Date of Stay:
August, 2007
Proximity to Town center facilities. No balcony, no air conditioner, poor bathroom exhaust fan, poor TV reception. Great place for business travelers, but not good for a place to relax.
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