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Manchester Hotels
Best Western Cresta Court Hotel Manchester
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Best Western Cresta Court Hotel Manchester
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User Rating
3.0
out of 5
See 77 reviews
Best Western Cresta Court Hotel Manchester
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Church Street
Manchester, England, United Kingdom
Description:
Amenities:
Overview:
The Best Western Cresta Court Hotel Manchester is located only ten minutes outside of the city center, and is close to the Manchester United and Lancashire Cricket Clubs, the Garrick Theater, the MICC Arena, and the Trafford Center which are all within just minutes of the property. The hotel is also just a short walk to primary public transportation hubs as well.
The Best Western Cresta Court Hotel Manchester is located along Church Street and is 5.3 miles from the Manchester airport.
Bedrooms in the Best Western Cresta Court Hotel Manchester are outfitted with satellite TV, a personal safe, high-speed Internet access, a large private bathroom, signature toiletries, a beverage station, and room service.
Those staying in the Best Western Cresta Court Hotel Manchester will be able to take advantage of many services and facilities during their visit, including several dining and lounge options, 24-hour front desk service, banqueting facilities, golf course access, meeting and conference rooms, laundry and dry cleaning services, a business service center, airport shuttles, a lounge with bar service, a modern fitness room, free parking on the premises, a full-service tour desk, and pet friendly policies.
Amenities:
24 Hour Reception
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Laundry service
Meeting Rooms
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Tour Desk
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
Got the impression that one cup of coffee per visitor was the limit at breakfast which is disappointing. Hotel was fine, though room a bit dated - though was fair at the price paid
Date of Stay:
July, 2009
27/07/09 Very clean if rather dated hotel (1960's). Generally offhand and disinterested staff. Poor quality breakfast presented very casually. We experienced a problem which was known by some of the staff but who did nothing proactivly. When we raised a complaint, it was resolved efficiently but it should not have been necessary to raise it. Cheap and I suppose you get what you pay for. I would stay again because it is cheap, well maintained and clean but would not reccommend it to a friend.
Date of Stay:
July, 2009
Nothing specialRoom felt a bit cramped. As a business user it was great to have the free wireless access in the room but the cramped conditions and lack of work space meant it was hard to do meaningful work in the room.Shower was slow and adequate but have experience better in other less expensive hotels.On check out the person at the desk felt he had to continue and finish what he was doing on the computer keeping me, the client waiting, what might have been a short time, but felt like ages.A dance party kept noise levels high till late into the night.
Date of Stay:
June, 2009
DO NOT STAY HERE!!!!!first room we had the shower was broken and could only point at the opposite wall (but that wasnt why we moved rooms!), the toilet also made a lovely loud honking noise for about 5 minutes after being flushed (but that wasnt why we moved rooms!), the reason we asked to move is that the hotel has a party night every friday and our room was situated above the disco which goes on till about 1 in the morning. The room we moved to was pretty much of the same shabby standard but the walls must have been paper thin, you could even hear the next rooms to us going to the toilet (very nice to be woken up to that at half 4 in the morning), the toilet took 5 minutes to refil very noisily and the hot water tap was also broken. Altogether just a shabby hotel which should be avoided
Date of Stay:
June, 2009
Not a great experienceVery hot room, although clean looked tired- in need of refurb. Complaint made to management.
Date of Stay:
May, 2009
business tripgreat hotel, reception slightly curt but professional, food great especially for my colleague who is practically vegan and was presented with a delicious meal.Overall would definately use this hotel again
Date of Stay:
May, 2009
Rooms were hot and very dated and not clean.
Date of Stay:
May, 2009
Traffic NoiseThis hotel is located at a major road junction. My room number 320 was very noisy due to traffic in the street.
Date of Stay:
May, 2009
Room too hot. Very noisy due to air handling on roof. Pillars terible. Very hard.
Date of Stay:
May, 2009
Cresta CourtStruggles to meet 3 star standards of other Hotels but is value at £53 a night.
Date of Stay:
May, 2009
Room too warm even with rads turned off. Pillars too hard. No drinking glass in room.
Date of Stay:
April, 2009
UNPLEASANT EXPERIENCEIt was a very unpleasant experience as I checked in around 12.30p.m. After that, someone else got checked in my room as well and that other couple walked in my room and they got totally surprised. I was shocked. The couple said we just checked in and I said the same. I called reception but they only said'We are sorry'. Also on my checkout, I mentioned but no response.
Date of Stay:
March, 2009
Staff very helpful - rooms dated but clean - restaurant and bar facilities adequate for one night business trip
Date of Stay:
March, 2009
Room noisy at night and early (4am ) morning due to air handling equipment on roof. Pillars very hard and uncomftable
Date of Stay:
March, 2009
Disappointed.The Receptionist preferred to chat with a Colleague/Friend on the phone whilst I filled out booking details. I had to interrupt to obtain my Room Key/card. After a long journey the last thing I wanted! I then chose Room Service for my Food which took 45 Mins to arrive. The Evening Waitress was very polite and apologetic which helped.The following morning I had to chase Waiting Staff to order Coffee and Scrambled Egg.When I checked out the Receptionist (same as the night before) was laid back, polite and friendly. Shame I'd not received the same attention upon first impression!
Date of Stay:
March, 2009
Don't stay here!!This is the worst hotel I have ever stayed in!! The rooms are tiny. On check in the two young female receptionist seemed more intent on having a convestation with each other than actually checking guest in, they gave you no information about the facities of the hotel, breakfast times etc...The room was tiny and I had to climb over a bags of laundry to get to it. There was no TV remote control when I called down the male receptionist was very unhelpful and said he would have to put me through to housekeeping. I don't understand why he just coundn't arrange for a remote control to be brought to the room. The same thing happened when we called down to ask for them to call us a taxi - he said he would give us a number for a taxi firm?? good customer service - i think not.At 5am in the morning the fire alarm went off we were told be member of staff that it was false alarm as someone had been smoking in the room and there was no need to leave our room we were then told by another member of staff that everyone had to evacuate the building and move away from the hotel, half an hour later when we were allowed back into the hotel the alarm was still going off when we asked the receptionist when the alarm would be stopped she said she didn't know and that some alarm people were coming out look at it. It eventually went off after what seemed like hours. The next morning despite hotel guest being stood outside from 5 in the morning and then having to put up with a fire alarm going of for hours, the housekeeper was banging on our door at 10.30am to see when we were checking out?!!
Date of Stay:
January, 2009
Not the best .... £50 for a double was good value and it was very convenient as I was attending a function in the Hotel but otherwise I wouldn't really chosse to stay here again
Date of Stay:
January, 2009
bar staff slow and not on this planetroom some one needs to show the people who clean the rooms how to use a brush etc hairs in corner of bathroom dust on shelves
Date of Stay:
December, 2008
We went down to breakfast for 0700, but on arrival in restaurant were told breakfast did not start until 0700. The web site advertised breakfast for 0700 start as did the room card. I asked reception for refund for breakfast as i had to travel back to Kent and could not waste an hour, they said they could not authorise a refund.I have requested late rooms to refund me the price of two breakfasts. I recieved an email to say they have recieved my request, i am still waiting for an answer.
Date of Stay:
December, 2008
Room clean and adequate, a bit like sleeping on the motorway as my room was next to the dual carriageway. Food in the restaurant very good and breakfast excellent, a bit pricey but then it is close to the airport
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