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London Hotels
Best Western Burns Hotel London
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Best Western Burns Hotel London
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User Rating
3.5
out of 5
See 58 reviews
Best Western Burns Hotel London
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18-26 Barkston Gardens
London, England, United Kingdom
Description:
Amenities:
Overview:
This peaceful residential area provides visitors with a welcome resting place after a day of touring the local attractions. Near the West End and shopping in Knightsbridge, as well as Earl’s Court and Olympia, the Best Western Burns lends easy access to a variety of activities.
Best Western Burns Hotel is a mere 16 miles from London Heathrow Airport, easily reached via the Heathrow Express train. The property is located just opposite Earl’s Court Exhibition Centre and 500 meters from Earl’s Court Tube Station.
All 104 bedrooms offer ensuite bathrooms, in addition to light oak furniture accenting blue and white décor. Satellite television and WiFi access are also available.
Visitors to the Best Western Burns Hotel frequently visit the nearby Royal Albert Hall, Natural History Museum, and Kensington Place – the former home of Princess Diana. The property’s onsite Ellen Terry Bar, named after the Victorian actress, and Patio Restaurant provide plenty of options for food and drink.
Amenities:
24 Hour Reception
Airport shuttle
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Meeting Rooms
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
Tour Desk
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 11:00 AM
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Overall rating
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Date of Stay:
June, 2009
Reception staff were very rudeI could not satisfy about anything, what I have experienced in this hotel. First the room was on an offer, which was £252 worth room I got it for £99, I thought the room must be a good quality room, but once I goto the hotel they have checked me in for a very low quality standard double room, their excuse was Im only paying £99. Why they have given me faulse information at first place then, as a customer I had a high expectation about the room , but the room I got was not worth more than £65, wall papers were decayed, tv not working, after even I let know reception, they did not even fix it, above all very bad and rude customer service. I do not recommend for nyone to go there.
Date of Stay:
June, 2009
Fantastic location for Underground access and walking. No A/C. This hotel was chosen as a basic short-stay, inexpensive lodging within the heart of London. Weather was hot (and gorgeous - unlike London) and the lack of A/C was somewhat of a concern. Sleeping accommodation was fine and access to the Underground was within a block - major station (Earls Cross) with very easy access to all of London. Heathrow airport is a brief tube ride, which only costs about 3.5 Pounds - couldn't be better! Consider eating somewhere else if you enjoy food (many places within a stone's throw). Fine for what it was - basic, clean lodging with en suite bathroom.
Date of Stay:
November, 2008
Perfect for a one night business stop over in London. Would also be good for longer stays as well. Easily placed for transport connections. Smallish room (had booked single) but felt spacious and was to high standards of cleanliness making the stay all that more comfortable.
Date of Stay:
March, 2009
Although the room was fairly basic, everything appeared clean. The staff were very friendly and helpful. Free wifi was excellent. The continental breakfast included in the price was really good and, again, the staff were very friendly. The location was fantastic as the hotel was literally a couple of minutes from the underground. Overall, good value for money and a good choice if you're after a good base for your trip and you don't mind a basic room.
Date of Stay:
March, 2007
A cruise ship room, approx.8 feet by 15, trouble flushing toilet,too close to Heathrow glide path noise, if we opened the window -too much street noise, NO A/C, carpet covered creaky wood floor-too noisy
Date of Stay:
January, 2009
Not bad - a little small though.
Date of Stay:
April, 2009
Location! Shabbiness. It was decent enough for our purposes. The location was excellent, and the shower and bathroom was really nice for a European hotel. The room itself was pretty shabby, but seemed clean (and I checked for bed bugs and there weren't any). Its location was so incredible that it made up for the rest of the flaws. Wouldn't recommend it for a long stay, but for our short stay it met our needs.
Date of Stay:
September, 2008
Most important, a very comfortable bed. Clean rooms with space. The reception staff were excellent although some of the breakfast staff were not as helpful as you would expect. Yes i would go again
Date of Stay:
December, 2008
Very nice and helpful service in the reception.
Date of Stay:
February, 2007
Very close to Earl's Court Tube station. Safe area, room was small but very clean. Steam pipes banging woke me up at 4 a.m. Lots of dining nearby"
Date of Stay:
December, 2008
This was my return visit. A colleague booked in too, on my recommendation
Date of Stay:
December, 2007
The bathroom was spa like. Bright halogen lighting, modern bath features in a Victorian era setting. The restaurant needs to be renovated. It's unappealing and cold. Food is ok. This is a quaint, Victorian hotel. The room was beautifully decorated with a very comfortable double bed. The bathroom was large and included a claw footed tub with shower. All modern conveniences including a hair dryer and electric kettle with tea, coffee and hot chocolate. TV with cable, phone, desk and pants press. Continental breakfast was fine. Staff was very friendly and helpful. Great location, close to subway, grocery store, pubs. Very quiet at night. Would stay here again.
Date of Stay:
July, 2008
Short walking distance from Earl's Court tube station. Rooms are a bit small, but for the location and price, can't complain. The only thing I dislike is the check-out, which was at 11am.
Date of Stay:
May, 2008
Friendly small hotel located close to Earls Court tube station but in a quiet street. Rooms small but comfortable, typical of small London hotels. Good atmosphere in residents' bar. Breakfast was continental but more than adequate. Would use this hotel again.
Date of Stay:
October, 2006
paint peeling off ceiling, water damage.close to Earls Court tube, nice breakfast included
Date of Stay:
November, 2008
Catering staff had no idea about special diets, particularly Gluten free diet.Couldnt advise whether the breakfast items...ie sausages/baked beans/hashbrowns suitable for me. I brought my own bread. Couldnt leave my loaf in the kitchen fridge as there was risk of it being disposed of...No ingredients list on bar food menu. Coeliac isnt a faddy diet or life style choice, its a necessity..on medical groundsIt isnt difficult to live as a Coeliac...there are 650,000 of us in UK, and a lot of spending power.The entire Best Western group...not just the Burns Hotel needs teaching about Gluten free living...and I would be happy to advise.
Date of Stay:
November, 2008
The Burns Hotel was clean, welcoming and provided a suitable environment for my business trip.
Date of Stay:
November, 2008
Seminar TripGot a small pokey room so didnt enjoy my stay luckily only had to sleep there. Bar was cosy though so not all bad. I am sure there are better rooms just unlucky but couldnt be bothered to ask to be moved as it was only a business trip.
Date of Stay:
November, 2008
Ask for an upgrade and if they are spare they will try and do it. I got upgraded but I dread to think what the standard rooms are like. My stay was good - perfect for Earls Court tube and the pubs around it. I would stay here again as I had a quiet room which is hard to get near Earls Court and the Railway!
Date of Stay:
October, 2008
Hotel was in an ideal location. It was good value for money in comparison to other hotels. The room was a little on the small size but I expect this in London, and Im sure if it was double the size it would be double the money. The hotel needs to vastly improve on their breakfast offerings and service, a buffet style cooked breakfast would be a lot better.
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