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Cancun Hotels
Beach Palace Resort Cancun
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Beach Palace Resort Cancun
See 12 Photos
User Rating
4.5
out of 5
See 10 reviews
Beach Palace Resort Cancun
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Blvd Kukulcan Km 11 5 Htl Zone
Cancun, Mexico
Description:
Amenities:
Overview:
The Beach Palace Resort Cancun is conveniently located in the center of Cancun's hotel zone near world class shopping, incredible restaurants, lively entertainment, and of course a short drive to Cancun's famous ancient ruins of Chichen Itza. Be sure to take the ferry to visit nearby Isla Mujeres.
The Beach Palace Resort Cancun is located 13 miles from the Cancun International Airport. Buses run along major roads. Rental cars are can be arranged with the help of the front desk.
Guests will find the Beach Palace Resort Cancun has 287 luxurious guestrooms each with its own scenic view, Jacuzzi and balcony. Each comes standard with satellite TV, minibar, coffee maker, air conditioning, full bath, filtered water, and liquor dispensers.
The Beach Palace Resort Cancun is a family oriented resort where one price includes everything from food and drink to entertainment and children's activities. Take advantage of one of the three pools, each with a swim up bar, or use the gym, spa, or onsite dive tank. Enjoy 24 hour room service, nightly entertainment, and free Wi-Fi.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Mini Bar
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Private beach
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
Tennis Courts
Tour Desk
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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User Reviews:
Rating out of 5
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Overall rating
Based on
10
reviews
Date of Stay:
March, 2009
Fourth time at the Beach Palace. This is our first time since they remodeled. The employees were fantastic. Whatever you wanted they were there to get it for you to ensure that your vacation was perfect. The Spa service was outstanding. I can't wait to go back in MAy.
Date of Stay:
January, 2009
This was my first visit to Cancun and I am already planning my next one. The Beach Palace resort was a great place for my sons and I to stay. The food was good and always served hot. The front desk staff was courteous and tried to be as helpful as possible. The bartenders and waitstaff were all very professional. We spend a lot of time doing the activities at the hotel such as water aerobics, volleyball, bingo etc and the people leading those activities are great. I even leared to Salsa dance and speak a little bit of Spanish. The evening Fire Show and Cultural Dances were great. I highly recommend this hotel as it is centrally located and is in close proximity to many local shops and restaurants.
Date of Stay:
August, 2008
We had a day pass for this resort and got to use many of their all inclusive facilities but did not stay in a room. The staff were friendly and helpful. Must say also professional. From the front desk to the restaurant to the pool area. What a clean enjoyable environment.
Date of Stay:
August, 2008
The Beach Palace was a nice hotel. The staff was excellent. This is an all-inclusive resort. The drinks lack kick; you can drink all day and not feel the effect of the alcohol. The food quality is less than average. Because of the food quality and selection, I will not go with an all-inclusive next time. I was under the impression that I would have an ocean view, but I was stuck looking at the lagoon. The ocean was beautiful; the lagoon was only so-so. If you have kids, this would be a good place to go. Many children were there, and the pool was not as clear as the other Palace hotels. Avoid the come-on and offer of $$ credit to attend the sales promo. Not much night life for adults, but more to do for the kids. Even though this was the Beach Palace, the beach was very limited. Only about 10 feet of dry sand before you got to the water. One of the two ramps leading to the beach was impassable. Only three chairs on the beach.
Date of Stay:
August, 2008
The greeting was great. We were met with a cool washcloth when we stepped from our shuttle. Inside we were offered a glass of champagne and given a white carnation while we waited to check in. The room wasn't exactly like the pictures but close enough. The bell boys took our luggage from the shuttle when we arrived and said they would take our luggagge right up to the room. Over 3 hours later I was walking through the lobby and saw our luggage still on a cart outside the hotel. The shower/toilet area was small. The jetted tub was nice. The room service was usually quick and friendly. We were eligible for a package deal which offered select free tours which was one reason for choosing this hotel. The downside: Not too much dining variety. The pool water looked clouded. The beach area was small. The Fitness Center was small, 8 machines and a weight bench. The non-motorized water sports were 15 minutes away with only one shuttle time daily to get you there and one return time so if you don't want to spend all day there you have to find your own transportation. Limited hotel shoppping. The ceiling in the lobby and restaurants leaked and many patches were visible. When we moved the bed to make room for the roll away bed there were old french fries, etc. under the bed. We were there for 10 days and the maids did not sweep the floor once. I wish we had stayed at the Moon Palace instead.
Date of Stay:
April, 2008
The Beach Palace has been rebuilt and is great! The food and service are top notch and the rooms are very comfortable. I cant say enough good things about the place! It is very contemporary and like being in a very cosmopolitan hotel.
Date of Stay:
January, 2008
This is a slightly unfair review because I stayed at the old Beach Palace (BP). The new BP is beautiful shiny and very, very clean. The beds are wonderful although you might not spend too much time in they since there is so much to do. Every effort is made to make sure you have a wonderful time, just let the staff know if you need any special considerations. (Like the mini-bar). If I do not drink that brand, why would I want it in my room? The dining options are nice choices although the menus don't change much. The staff at each couldn't be nicer when it comes to making you happy. This is Beach Palace, the views, sunsets, and sunrises are wonderful. Whether from the beach, pool deck, or the privacy of your very comfortable balcony lounge. (Although I wish they would make it higher off the floor!) But the beach has suffered from the fate of most of Cancun, and has not recovered. It is a task to wade out, up and down the trenches and back. So the unfair part is that I remember the old beach that would welcome you with smooth sands, and calm, clear water. The old hotel was like a close, comfortable Mexican friend. The new shiny and steel decor seems far removed from Mexican culture. But fear not, the staff always reminds you that you are in Cancun, and your happiness is paramount. If you don't believe me, go up to the sports bar and ask Zackarias for an El Diablo. Your vacation will be well on it's spicy way!
Date of Stay:
June, 2006
Went to Beach Palace for our honeymoon, everyone was great, I felt like a princess, not only by my new husband, but by the staff there... want to bring my 3 boys for the vacation of their lifetime
Date of Stay:
June, 2008
Beyond First Class... just ask and you receive! This place is fabulous. My wife and I took our 4 kids (12,12,9,6) and stayed at the Beach Palace for 10 days in June. We loved the restuarants (so nice not to have to make resevations for dinner... we enjoyed the great wines, the Steak House, Italian and Japanese cuisine... all left you wanting more. We took advantage of most of the excursions including the WetnWild WaterPark, MoonPalace Golf, Isla Mujeres Trip (rent a golf cart to tour the island, great place for cheap suveniors), Swim with the Dolphins and the Pyramids (amazing but it's far too hot and a very long day... felt too much like work). Staying here gave us full access to 2 other sister resorts in Cancun also 1st Class and very nice (The Kids Club at the Cancun Palace and the loaner cell phone they gave us to call and check on the kids without leaving the pool was great. 5 hours later they didn't want to leave... they had all the food and entertainment they could every desire) but we preferred the Beach Palace because we loved how close everything was... you did't have to go far to get to the pools, food, entertainment, spa or downtown. We watched the Celtics beat the Lakers in the Sports Bar one night and the pools on the roof were amazing and it was not crowded... we never had to go to the pool at 6am to save a seat! Truely relaxing. It's been 4 months and we still talk about it and plan on returning this year.
Date of Stay:
January, 2008
Very nice resort. The rooms and everything were brand new as of Jan 08. I stayed there a few weeks after their opening, and while there were a few finishing details left to sort out, our stay was quite nice. The pool area is very relaxing, with the ocean just beyond. One important note, at the time of our stay, the "Beach Palace" had no beach! Not sure if this has been resolved, but the ocean waves washed directly up to the retaining wall of the property, with NO SAND BEACH available. Personally, I didn't care, I wanted drinks poolside anyway. If this is of concern, call ahead to verify. Food was great, the outdoor grill was a perfect place for dinner. The other restaurants inside the resort were quite good as well. Roof top pool was still being finished, but seemed nice and much quieter than the ground level. Close to Cancun, short ride to/from the airport. Very friendly staff. We had a 1 year old with us, no problems. Evening movies on poolside screen and/or music peformances were nice, but there weren't too many activities for older kids (beyond the pool). Nightlife was "ok", nothing too crazy or "clubby", but the sports bar/live music proved fun. A great place to relax.
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