| From: Jeremy |
| Date of Stay: July, 2007 |
| We checked in, was told the pool was open till 11:00 pm. Went to room, changed, went to pool. There was a red posted sign stating "Pool closed by director per board of health." I went to front desk & was assured the problem was with the spa, not the pool. I was then told by a different employee pool closes at 10:00 pm. I told her we were told 11 & it was 10:10 pm & door was open, asking her if we could swim. She said no, & pool would reopen at 7:30 am. We went back to room, discovering our main mirror was broken, we had only 2 small towels to bathe with, the sink was broke & wouldn't drain, 2 of 4 lamps wouldn't work & there was a coffee maker, coffee, but no pot. Went down to pool at 8:00 am; door was locked with notice still posted. Asked front desk when pool would be opened, was told night before opened at 7:30 am. Employee said they didn't know what time, 1st day back from vacation, had a week off? I remembered "pool closed" notice was posted in June. An hour later called front desk, asked when pool would open, was told would get back to me. Called front desk another hour later, hadn't received a returned phone call yet. Was told "still waiting, maintenance opens pool, will call back." I immediately went to check out where I heard employee attempting to book a room on the phone. In attempts to take the reservation, they told the prospect, "remember sir, we have a pool." I can't even put into words how upset I was. I was mislead, lied to & taken for granted. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2007 |
| very bad area...there were people making noise in the parking lot at all hours of the night. Lots of people walking by. We did not feel completely safe. The pool had been shut down by the Public Health Department. Not very clean. Would definitely not stay here again. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2007 |
| In all of my hotel stays, I have NEVER encountered a more disgusting facility. -overpowering mold smell -large white stains on carpet -exposed outlet! -filthy mirror and sink -hair in shower and on bathroom floor It was very disgusting overall. I wouldn't recommend it to my worst enemy. |
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| From: Lana |
| Date of Stay: April, 2006 |
| The lobby was clean and neat. I waited a short time to check in. At the room the floor was dirty, large pieces of trash up under the bedspread, the beds were dirty and also had pieces of yarn between the sheets! There was a coffee maker but no coffee! There were 3 of us on the reservation, only 2 sets of towels. When I went to the front desk to complain about everything and get towels, there was no one there for about 20 minutes. I went back to the room and got my daughter ready for the "indoor heated pool" it was about 68 to 72 degrees!! The hot tub was even colder and not working. The girl at the front desk was short and snotty, when I asked for a 3rd set of towels so all 3 could shower she acted like I was going to steal them! Rude employees!! And her response to a dirty room and sheets was it happens sometimes. OMG... I Will NOT go back. |
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| From: Wendy D |
| Date of Stay: July, 2007 |
| "In all of my hotel stays, I have NEVER encountered a more disgusting facility. -overpowering mold smell -large white stains on carpet -exposed outlet! -filthy mirror and sink -hair in shower and on bathroom floor It was very disgusting overall. I wouldn't recommend it to my worst enemy." |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2006 |
| We called earlier to see if we could check in a few hours earlier... and they wanted us to pay a 25 fee. When we arrived, it took a long time to be attended to. Because of this we were late to the wedding we were in town for! The sheets were dirty, they wouldn't give us more than 2 towels and 2 washcloths! The cleaning staff didn't even say hello when we greeted them as we walked through the hotel! Then when we complained, they had an excuse for everything! This is the worst Baymont Inn we've every stayed in!!! |
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| From: Mike |
| Date of Stay: April, 2006 |
| The good; the hotel was located right next to the interstate and easy to get to, our kids had fun swimming in the indoor pool, and the continental breakfast was convenient. The bad; the hotel had several rowdy, noisy guest, the area around the hotel didn't feel like a very safe area (O.K. to drive through but wouldn't want to stop), and the beds & pillows were the worst of any hotel that I have ever stayed at (had a hard time sleeping and felt like I had been beat when I woke up). |
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| From: unhappy c., Bronx, NY |
| Date of Stay: May, 2006 |
| "We called earlier to see if we could check in a few hours earlier... and they wanted us to pay a $25 fee. When we arrived, it took a long time to be attended to. Because of this we were late to the wedding we were in town for! The sheets were dirty, they wouldn't give us more than 2 towels and 2 washcloths! The cleaning staff didn't even say hello when we greeted them as we walked through the hotel! Then when we complained, they had an excuse for everything! This is the worst Baymont Inn we've every stayed in!!! " |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2006 |
| Hotel is in rundown area outside Chicago. Check in no problem. Only one towel in the room with hole. Sheets were AWFUL, could have sworn I was sleeping on a mattress cover. Really doubt the sheets were clean -bed was made so messy when we came in. If had to do it over I would insist they come change the linens. Was awakened in the middle of the night by snoring from the next room. The Baymont Inn & Suites Calumet City is not clean. The pool was slimy. The hot pool was colder than the regular. I would NEVER stay at this hotel again. I asked for my room NOT to be cleaned as I did not trust the staff there. |
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| From: JULIE M., omaha, ne |
| Date of Stay: April, 2006 |
| "Hotel is in rundown area outside Chicago. Check in no problem. Only one towel in the room with hole. Sheets were AWFUL, could have sworn I was sleeping on a mattress cover. Really doubt the sheets were clean -bed was made so messy when we came in. If had to do it over I would insist they come change the linens. Was awakened in the middle of the night by snoring from the next room. The Baymont Inn & Suites Calumet City is not clean. The pool was slimy. The hot pool was colder than the regular. I would NEVER stay at this hotel again. I asked for my room NOT to be cleaned as I did not trust the staff there. " |
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