Artique Resort Surfers Paradise Gold Coast Australia. Best Hotel Deals & Reviews

Overview:

One of the benefits of the Artique Resort Surfers Paradise Gold Coast is its central location to Surfers Paradise. The surrounding area is close to popular theme parks such as Movie World, Sea World, and Dream World. This Gold Coast accommodation offers an indoor heated pool, on-site theater, spa/sauna/steam room, and a virtual golf simulation room.

Guests staying at the Artique Resort Surfers Paradise Gold Coast are within walking distance to the beach, Cavill Avenue, and only 12 miles from the Coolangatta Airport. A free shuttle service is provided for this airport, as well as the Brisbane Airport for hotel guests.

With 228 self-contained units on 30 floors, the Artique Resort Surfers Paradise Gold Coast has something for business and leisure travelers. Rooms are air conditioned and some of the top amenities include audio intercom, balconies, washer and dryer, and cable television. In addition to the standard one and two bedroom apartments, the distinguished guest can stay in the Powder Room Luxury Apartment.

The Artique Resort Surfers Paradise Gold Coast is the perfect balance of contemporary and traditional décor. The views of the ocean, Hinterland, or Surfers Paradise are breathtaking. All the hotel’s finishes, furniture, and décor are stunning, creating a relaxing yet sophisticated place for guests to relax.

Description:

Artique Resort, offers stunning 1 & 2 bedroom apartments on the southern end of Surfers Paradise and just a moments stroll from the Gold Coast’s finest beaches. A few steps away is the world famous Q1 Observation Deck and only minutes drive to Conrad Jupiters Casino, The Gold Coast Convention Centre, or the finest in shopping, dining and café’s that both Broadbeach and Surfers Paradise are renowned for. With the finest interior furnishings including unmatched comfort and luxury for you to enjoy, Artique Resort is the perfect choice for your next family holiday, or that perfect romantic getaway. With the exciting buzz of Surfers Paradise on our doorstep & one of the world’s most famous beaches just metres away, you’ll find Artique Resort an irresistible destination for your holiday! Being one of the newest resorts on the Gold Coast, Artique has been carefully designed to incorporate almost every holiday desire imaginable! Our discerning guests can immerse themselves in total luxury, relaxing in quiet, air conditioned comfort in stunning apartments that offer magnificent ocean, river, hinterland or Surfers Paradise views! The interior designs are utterly superb & with fully equipped gourmet kitchens, Artique Resort is the perfect place to spend your next Gold Coast holiday!

Amenities:

CD Player
Complimentary Toiletries
Conference Room(s)
DVD Player
High-speed Internet
Interior Corridors
Modem / Data Port
Non-Smoking Rooms
Refrigerator
Restaurant
Spa bath / Jacuzzi

Check-in:

From 2:00 PM

Check-out:

Prior to 10:00 AM

Car Parking:

Complimentary Undercover Security Carpark

Surrounding Location:

Surfers Paradise CBD

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 4 reviews

Date of Stay: July, 2009

We stayed for 8 nights and I'm trying to work out how this establishment got a 41/2 star rating. The reception staff need training in Customer Service and the cleaners obviously need to learn how to clean properly. On the surface the apartment was clean but walls were grimy, sinks not cleaned and soap scum in the bathrooms was a bit too much. On the whole - we enjoyed our holiday because we were out most of the time - but we won't be staying here again. Oh and the advertised heated swimming pool - heated to what I'm not sure. It was freezing.

	Date of Stay: March, 2009
I found the service at Artique horrible. James especially was awful, very rude!! I would not recommend Artique to anybody because their customer service is extremely bad!!

Date of Stay: February, 2009

I was at the Artique Resort with three friends to relax and have fun at surfer's paradise for six days and five nights. This is purely a recollection of my experiences with the extremely bad service of the hotel, you can assume that its a one off incident or a common occurrence i honestly dont care. When we called the hotel for information and booking, the level of customer service was exceptional, the woman was helpful, polite and easy to talk to. This was the level of service that had attracted us to the hotel and what my friends and i had expected when we arrived at the Artique Resort. This was however merely a pretentious facade and i would even go further to suggest that it was a bait and switch. When checking in, we were not even acknowledged by the staff let alone greeted, they sat behind their counter and did not even bother to say hello. The level of service plummeted to new lows after this, we were checked in by one of their staff members, James. All i can say is that he is the most incompetent and condescending hotel staff i have ever dealt with and i cannot fathom the thought process of the manager or his employer. He was simply rude and unsympathetic, while he fumbled around with our money we asked him where the nearest ATM machine was and where essentially told to shut up while he was counting. Ok, a bit impertinent but i gave him the benefit of the doubt considering his struggle with basic maths and his determination to count a bunch of $50 notes correctly. Soon enough he gave us the room keys and told us that the room would be "ready soon" giving no real indication of time, we waited for over half an hour in the lobby area before we asked him how much longer it would take. Once again with his patronizing manner he told us in the most frank tone it would be another hour, yep great service.... To be honest, i had a good time at the hotel when not dealing with the unprofessional staff. it is within walking distance to the beach and also pool, spa, sauna and steam room were rarely taken. The rooms were pretty clean and provided a comfortable living for the time we were there. Yet again, our experience at the hotel was spoilt when dealing with the staff during check out. James was just as obnoxious and unprofessional during check out as he was during check in. No greetings, no amiable tone or manner, i still struggle to understand what he is attempting to achieve acting more or less like a jerk and it baffles me how he got hired in the first place. The hotel took off $9 from our bond because we apparently broke two wine glasses which we definitely did not use. We just accepted it as we did not want to deal with their unsympathetic and even hostile staff and just left. It did not surprise me that as we left there was no even a courtesy goodbye which one would expect from the most standard trained staff, once again a reflection of their incompetence in the field of customer service. It is needless to say that i will never return to the Artique Resort nor would i recommend this hotel to me friends. Surfer's Paradise is a tourist location with many many hotels very similar to Artique in terms of rooms and price, so ask yourself this, why would you pay to have substandard services when you can get almost exactly the same rooms at the same price elsewhere but with much better services (i cannot comprehend service any worse than this).

	Date of Stay: January, 2009
I found the customer service to be horrible at Artique. The people at the front desk were rude and there was no one there to help you after 5pm. I was also charged for breakages that occured before our stay, and when I asked the manager of the resort about these charges, she was extremely unhelpful and rude, and seemed like she had no time to deal with my problem. Will never stay there again.

See 18 Photos	User Rating 2.5 out of 5 See 4 reviews Artique Resort Surfers Paradise Gold Coast [] 16-18 Enderley Avenue Gold Coast, Australia
Description:
Amenities:

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