| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| I was in Honolulu for a week for work staying at an expensive hotel paid for by my employer. When the week was over and I had to pay for a hotel, I moved here which was only a few blocks from the original hotel. While it is an older hotel, it is clean. I was 2 blocks from the ocean which I could see from my window. It has window air conditioning which isn't great, but it was sufficient. My room also had a kitchenette which I found handy. However, the alarm clock and the phone did not work consistently, but if you have a cell phone and a travel alarm, it doesn't matter. Night front desk staff seemed a lot friendlier and more helpful than the daytime staff, some of whom were downright unfriendly and minimally helpful. It has an excellent location for a tourist. I spent my time there mostly on tours or shopping for souvenirs and just needed the hotel as a place to sleep and store my things. If I were going back to Honolulu and planned on staying at the hotel most of the time, I would probably want a newer hotel with more amenities like room service (although there are lots of restaurants within walking distance), more cable channels, and a workout room. But, if you're going there to be a tourist you won't spend much time there and you can allocate your money to other things besides your accommodations. If I ever go back I will stay there again. |
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| From: Mindi |
| Date of Stay: September, 2008 |
| The staff was very friendly and accommodating. The room was small, but nice, with a great view. There was a fridge and microwave in the room, and a nice assortment of bath soaps. The parking was $20 per night, and the parking lot was very tight and difficult to maneuver in. There were only 2 elevators for 21 floors, so we were always waiting for them and they were always crowded. On the whole, though, it was a lovely stay. |
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| From: Mel |
| Date of Stay: September, 2008 |
| Not a 5-star, but nice! Centrally located, staff was friendly, courteous, helpful and professional staff. They made a difference! |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| Don't expect much from this hotel, you get what you pay for. The elevators were a little scary chipped paint on walls, sticky floors and walls. The rooms are very small as is the bathroom, our beds were made everyday if you can call it that. It always looked like the maid just pulled up the blankets and didn't bother to smooth anything out, it always looked lumpy...one day we came back and heard bubbling coming from the bathroom and went to look and saw black stuff coming up in the shower. Called the front desk to have someone come and look, we had to call them twice before anyone came to check it out. He finally fixed the problem and we asked if he could send housekeeping up to clean the shower again, he said he would but no-one ever came, after waiting for 2 hours or so we had to clean it ourselves. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| There was definitely something amiss here. We arrived very late and were told there was no parking left. Luckily, the hotel across the street had parking available and it was cheaper 15 v 18. The room - a smoking room though we were specific about wanting nonsmoking and they said they couldn't move us - was tiny and had a tiny bed and furniture that looked like I put it together myself, blindfolded, while drunk. We made coffee the first morning and the cleaning staff left the mugs out, dirty the whole time we were there. I really felt like there was something awry - from what the staff said, I was led to believe that only a few floors of the hotel were the Aqua Continental and other floors were operated by another company and/or under another name. There was another name on the front of the building, incidentally. It kind of felt like a hostel only scarier and more like a rent-by-the-hour kind of place. This is certainly a place you want to wipe things down and not touch anything in. The best thing about this place is the location. It is close to the beach and the main drag and there are plenty of shops, restaurants and things to do around there. I would recommend highly against this place and the next time, will be a little more spendy and treat myself to a nicer place. We tried to use good humor in this situation, telling ourselves we weren't in Hawaii to hang out in a hotel, but it would have been nice to have the option to have a drink on our balcony and/or at the hotel pool. We had no option but to be out and about all the time. Good luck if you go! |
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| From: William |
| Date of Stay: January, 2007 |
| When I arrived the attendant was sleeping in the back room. After getting her attention she gave me the keys to 2 rooms of which 1 room was already occupied. When she copied my identification and credit card she kept them. When I asked for them back she said I already had them. I told her to check the copy machine and sure enough there they were. The 1 room was so small that the door could not even be opened all the way. I had 2 rooms which are graded to hold 4 people. Neither room was big enough for more than 2 people. The parking rate is /day however this does guarantee you a parking spot. The hotel over books the parking. If you do not get to park in a stall the security will tell you were to park and they will call you in the morning to move your car if needed. The 6 story parking ramp is so Narrow that if someone is coming down, you will have to back down the winding ramp letting the other driver out of the garage. The amount charged is far too much for the incontinences anyone will face staying at this hotel. I will never stay at this hotel again. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| First off, when Aloha Airlines & ATA went bankrupt during my stay, all Aqua Hotels in Waikiki quickly offered to let any stranded Aqua occupant stay free for 3 additional days after their reservation was due to expire. This allowed me a few extra days to scramble around to find a new way to fly home. This was very thoughtful & helpful of Aqua. Yes, for FREE. I would stay here again (even if they had not offered me the 3 extra days). Physical condition of the bldg was so-so (maybe some occasional peeling paint here & there, but generally clean). If you want lavish surroundings stay elsewhere. But I chose this hotel because the price was cheap (compared to other Waikiki hotels) and the location was convenient (1/2 block to public transportation, 2 blks to the only supermarket in Waikiki, 3 short blks to beach, 4 blks to International Marketplace). The staff was friendly & helpful. Note: the hotel name ... hotel names in Waikiki frequently change when there is a new owner. This hotel is listed here as Aqua Continental. And Aqua now owns multiple hotels in Waikiki. But name on front of bldg says Continental Surf (in case you are looking for this hotel in some older literature)(or telling your airport shuttle driver where to take you)(or stumbling home after a few tropical drinks). |
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| From: Eric |
| Date of Stay: November, 2006 |
| For how much you pay. It�s worth it. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| The location of this hotel is quite favorable. Few minute walk down Uliunu St and you're at the main strip just accross from the wonderful beach. If you only need a roof over your head, a shower and a toilet, then the room may be o.k. However, for aesthetics, cleanliness and upkeep, a big thumbs down for this hotel is more than fair. Our room smelled like urine. I mentioned this to the lady working the lobby desk, but nothing was done about it. I found that keeping the bathroom door shut helped. Of course, this meant the bathroom was dangerously unsanitary. But we were locked into the Travel agency package that says when you call " If you have already checked in, you may not cancel the hotel portion of your package." We were stuck. The maintenance throughout the hotel was lackin; damaged tiles and paint in the elevators that were not fresh wounds, but appear to have been that way for years, black, sticky crud in the corners, tattle telling that the cleaning crew has not handled in months. The bottom of my room door was broken off and light and sounds from the hallway flooded in. |
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| From: Vicky |
| Date of Stay: October, 2006 |
| Room small but has refrigerator, microwave, bath with tub, closet and safe. Views of ocean and Diamond Head. Staff friendly. Parking $15 and wireless internet available in lobby. |
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| From: Stacy |
| Date of Stay: August, 2006 |
| This hotel is amazing! Waking up every morning to Waikiki beach and ocean surf from one view and downtown from the other window. The beds were comfortable, the TV had like 80 channels, it was quiet and spacious. |
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| From: hiram |
| Date of Stay: June, 2006 |
| A good place to stay for low price economy hotel room. |
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